Toast (NYSE:TOST), the digital technology platform built for hospitality, has partnered with Alicart Restaurant Group to implement the Toast platform across its portfolio of legendary high-volume institutions in major cities including Carmine's, Virgil's Real BBQ, and Mermaid Oyster Bar.
With some of the busiest dining rooms in the country, Alicart required a platform capable of handling extreme scale—its flagship Carmine's in Times Square seats 3,000 guests daily, and serves up 300 orders of chicken parm, 514 pounds of pasta, and 900 meatballs per day*.
To manage the high level of demand, the restaurant uses more than 20 Toast terminals, including Toast Go® handhelds, while leveraging partner integrations to maintain the exceptional speed and hospitality their guests expect.
"We build technology that honors the hard work of operators who refuse to cut corners," said Kelly Esten, Chief Marketing Officer and Chief Operating Officer of Enterprise at Toast. "Alicart brands are the gold standard for great food and a great experience at high-volume. We are thrilled to provide the human-boosting tech and AI-powered tools they need to stay fast, precise, and focused on the thousands of guests that fill their dining rooms every day."
Alicart has also found rapid success with Toast IQ, Toast's AI assistant, which has transformed how staff and ownership interact with data. At Virgil's BBQ in Las Vegas, the team used insights surfaced by Toast IQ to optimize menu combinations as a way to help drive increased check sizes. By identifying growth opportunities in real time, Toast IQ helped the team move past "analysis paralysis" to make fast, data-driven decisions.
Alicart Group President Alexis Blair will also join Toast's Customer Advisory Board (CAB) to help advise on future product updates and development.
"Managing a fast-paced operation like ours means staying on top of countless details, from staffing and inventory to even the smallest menu changes. Toast has been instrumental in streamlining these processes, making it easier to identify growth opportunities and enhance the guest experience," said Blair. "We're leveraging Toast in a million different ways and are excited to work with Toast to keep growing our business while helping them build the tools that can help us all succeed across the industry."
Alicart was also a marquee partner in the launch of Toast's new brand, Built For Busy, participating in Toast's Windows to Success activation and other events in New York City. Read more about the Built For Busy brand and how Toast is supporting busy operators of all kinds on the Toast Newsroom.
*Ingredient, guest count, and menu item metrics self-reported by Alicart.
Forward-Looking Statements
This press release contains "forward-looking statements," within the meaning of Section 27A of the Securities Act of 1933, Section 21E of the Securities Exchange Act of 1934 and the Private Securities Litigation Reform Act of 1995. Forward-looking statements may be identified by the context of the statement and generally arise when Toast or its management is discussing its beliefs, estimates or expectations. Such statements generally include the words "believes," "plans," "intends," "may," "will," "expects," "anticipates," "outlook," "continues," or similar expressions. These statements are not historical facts or guarantees of future performance, but represent the beliefs of Toast and its management at the time the statements were made regarding future events which are subject to certain risks, uncertainties and other factors, many of which are outside Toast's control. Actual results and outcomes may differ materially from what is expressed or forecast in such forward-looking statements. Forward-looking statements include, without limitation, statements regarding Toast's business arrangement with its customer and the planned and future implementation of such business arrangement.
The forward-looking statements contained in this release are also subject to other risks and uncertainties, including those more fully described in Toast's filings with the Securities and Exchange Commission ("SEC"), including in the sections entitled "Risk Factors" and "Management's Discussion and Analysis of Financial Condition and Results of Operations" in Toast's Annual Report on Form 10-K for the year ended December 31, 2025, and Toast's subsequent SEC filings. Toast can give no assurance that the plans, intentions, expectations or strategies as reflected in or suggested by those forward-looking statements will be attained or achieved. The forward-looking statements in this release are based on information available to Toast as of the date hereof, and Toast disclaims any obligation to update any forward-looking statements, except as required by law. These forward-looking statements should not be relied upon as representing Toast's views as of any date subsequent to the date of this press release.
About Toast
Toast (NYSE:TOST) is a cloud-based, all-in-one digital technology platform purpose-built for the entire restaurant community. Toast provides a single platform of software as a service (SaaS) products and financial technology solutions that give restaurants everything they need to run their business across point of sale, operations, digital ordering and delivery, marketing and loyalty, and team management. By serving as the restaurant operating system across dine-in, takeout, and delivery channels, Toast helps restaurants streamline operations, increase revenue, and deliver amazing guest experiences. For more information, visit www.toasttab.com.
About Alicart Restaurant Group
For over 25 years, the Alicart family of restaurants has been offering an exciting and unique spectrum of dining concepts. The Legendary Carmine's Family Style Italian restaurant—with locations in New York City's Theater District and Upper West Side, the Tropicana Hotel and Casino in Atlantic City, Washington Penn Quarter, the Atlantis Resort & Casino in the Bahamas and our newest location in Las Vegas at the Forums Shops at Caesars Palace—serves exceptional southern Italian cuisine in abundant portions designed for sharing.
Our other specialty restaurant is Virgil's Real BBQ located in Times Square, Las Vegas and Atlantis Bahamas serving genuine southern home-style experience with authentic BBQ and American dishes created by our many smokers on premise.
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