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    Momentive Announces Fourth Quarter and Full Year 2022 Financial Results

    2/16/23 4:10:00 PM ET
    $MNTV
    EDP Services
    Technology
    Get the next $MNTV alert in real time by email

    Announces Workforce Reduction Plan

    Momentive (NASDAQ:MNTV), the maker of SurveyMonkey, today reported fourth quarter and full year results for the period ended December 31, 2022.

    "Our fourth quarter results illustrate our continued execution against our top priorities: driving meaningful operating leverage and positioning the company for more profitable growth," said Zander Lurie, chief executive officer of Momentive. "Today, we are announcing plans to decrease costs and prioritize the products and pricing models that efficiently drive customer acquisition, retention, and expansion. While this is a difficult decision, we have conviction these steps will enable us to navigate a more challenging selling environment in the short-term, expand margins meaningfully in full year 2023, and deliver sustained, profitable growth over time."

    • Q4 2022 Key Results
    • Total revenue was $122.4 million, an increase of 4% year-over-year. On a constant currency basis, revenue increased 7% year-over-year.
    • Sales-assisted revenue was $49.3 million, an increase of 23% year-over-year. Sales-assisted revenue accounted for approximately 40% of total revenue, up from approximately 34% in Q4 2021. We ended the quarter with approximately 14,500 sales-assisted customers, up 23% from approximately 11,900 in Q4 2021.
    • Self-serve revenue was $73.1 million, a decrease of 6% year-over-year.
    • Deferred revenue was $207.4 million, an increase of 3% year-over-year. Remaining performance obligations were $238.8 million, an increase of 5% year-over-year.
    • Paying users totaled approximately 887,400, an increase of 1% from approximately 879,600 in Q4 2021. Approximately 93% of our paying users were on annual plans, up from 91% a year ago.
    • Average revenue per user was approximately $544, up 3% from approximately $530 in Q4 2021.
    • GAAP operating margin was negative 3.7% and non-GAAP operating margin was 18.8%.
    • GAAP net loss was $3.6 million and GAAP diluted net loss per share was $0.02. Non-GAAP net income was $20.7 million and non-GAAP diluted net income per share was $0.14.
    • Net cash from operating activities was $8.2 million and free cash flow was $6.6 million.

    Full Year 2022 Key Results

    • Total revenue was $480.9 million, an increase of 8% year-over-year. On a constant currency basis, revenue increased 9% year-over-year.
    • Sales-assisted revenue was $181.3 million, an increase of 27% year-over-year.
    • Self-serve revenue was $299.6 million, approximately flat year-over-year.
    • GAAP operating margin was negative 16.9% and non-GAAP operating margin was 7.9%.
    • GAAP net loss was $89.9 million and GAAP diluted net loss per share was $0.61. Non-GAAP net income was $27.1 million and non-GAAP diluted net income per share was $0.18.
    • Net cash provided by operating activities was $8.8 million and free cash flow was $0.1 million.
    • Cash and cash equivalents totaled $202.8 million and total debt was $184.8 million for net cash of $18.0 million as of December 31, 2022.
    • The company repurchased approximately 6.6 million shares of common stock for approximately $83.5 million. As of December 31, 2022, the company's remaining share repurchase authorization was approximately $116.5 million.

    Workforce Reduction

    In a Form 8-K filed with the Securities and Exchange Commission today, Momentive also announced a plan designed to further improve its operating margin (the "Plan"). The Plan involves a reduction of the company's workforce by approximately 14%.

    We estimate that we will incur approximately $7.0 million to $9.0 million in charges related to employee severance, employee benefits, and related facilitation costs in connection with the Plan. We expect that the majority of these costs will be incurred and paid during the first quarter of 2023, and that the execution of the Plan, including cash payments, will be substantially complete by the end of the second quarter of 2023.

    Potential position eliminations in each country are subject to local law and consultation requirements, which may extend this process beyond the first quarter of 2023 in certain countries. The charges that we expect to incur are subject to a number of assumptions, including local law requirements in various jurisdictions, and actual expenses may differ materially from the estimates disclosed above. The costs associated with the Plan will be included in our GAAP results but are expected to be excluded from our non-GAAP financial results.

    Financial Outlook

    For the first quarter of 2023, Momentive currently expects the following:

     

    Q1 2023

    Revenue Growth (year-over-year)

    0% to 2%

    Non-GAAP operating margin

    6% to 8%

    For the first quarter of 2023, the company expects basic and diluted weighted average shares outstanding to be approximately 149 million. The basic and diluted weighted average shares outstanding for the first quarter of 2023 do not include any forecasts for share repurchases after December 31, 2022.

    Momentive is not providing full year 2023 revenue guidance due to the current macroeconomic environment. However, improving operating margin will remain a top priority in 2023 and the changes to the cost structure announced today put the company on a path to double non-GAAP operating margin in full year 2023 compared to full year 2022.

    For a detailed explanation of the company's non-GAAP measures, please refer to the appendix section of this press release. For more information on the company's fourth quarter and full year 2022 financial results, please visit the Momentive investor relations website at investor.momentive.ai.

    Conference Call Information

    Momentive senior management will host a conference call today to discuss the company's fourth quarter and full year 2022 financial results. This call is scheduled to begin at 2:00 pm PT / 5:00 pm ET and can be accessed by dialing (844) 200-6205 or (646) 904-5544 (ID: 687393). A telephonic replay of the conference call will be available until Thursday, February 23, 2023, and can be accessed by dialing (866) 813-9403 or (929) 458-6194 and entering the passcode 619341. An archived webcast of the Q4 earnings conference call will be accessible on investor.momentive.ai.

    About Momentive

    Momentive (NASDAQ:MNTV), maker of SurveyMonkey, collects and analyzes human sentiment at scale. Momentive products, including SurveyMonkey and Momentive brand and market insights solutions, equip decision-makers at 345,000 organizations worldwide with the insights they need to make decisions with speed and confidence. Millions of users rely on Momentive to fuel market insights, brand insights, employee experience, customer experience, and product experience. Ultimately, the company's vision is to broaden the world's perspective to shape the future of business. Learn more at momentive.ai.

    MOMENTIVE GLOBAL INC.

    CONDENSED CONSOLIDATED BALANCE SHEETS (unaudited)

     

    (in thousands)

     

    December 31,

    2022

     

     

    December 31,

    2021

     

    Assets

     

     

     

     

     

     

    Current assets:

     

     

     

     

     

     

    Cash and cash equivalents

     

    $

    202,816

     

     

    $

    305,525

     

    Accounts receivable, net

     

     

    33,656

     

     

     

    32,489

     

    Deferred commissions, current

     

     

    9,775

     

     

     

    7,945

     

    Prepaid expenses and other current assets

     

     

    17,207

     

     

     

    11,363

     

    Total current assets

     

     

    263,454

     

     

     

    357,322

     

    Property and equipment, net

     

     

    1,006

     

     

     

    5,442

     

    Operating lease right-of-use assets

     

     

    32,252

     

     

     

    52,232

     

    Capitalized internal-use software, net

     

     

    29,595

     

     

     

    28,158

     

    Acquisition intangible assets, net

     

     

    5,156

     

     

     

    10,773

     

    Goodwill

     

     

    459,817

     

     

     

    463,736

     

    Deferred commissions, non-current

     

     

    14,307

     

     

     

    13,200

     

    Other assets

     

     

    4,568

     

     

     

    9,061

     

    Total assets

     

    $

    810,155

     

     

    $

    939,924

     

    Liabilities and stockholders' equity

     

     

     

     

     

     

    Current liabilities:

     

     

     

     

     

     

    Accounts payable

     

    $

    16,418

     

     

    $

    7,204

     

    Accrued expenses and other current liabilities

     

     

    24,969

     

     

     

    30,725

     

    Accrued compensation

     

     

    31,893

     

     

     

    45,873

     

    Deferred revenue, current

     

     

    206,728

     

     

     

    200,658

     

    Operating lease liabilities, current

     

     

    8,046

     

     

     

    9,587

     

    Debt, current

     

     

    1,900

     

     

     

    1,900

     

    Total current liabilities

     

     

    289,954

     

     

     

    295,947

     

    Deferred revenue, non-current

     

     

    719

     

     

     

    1,165

     

    Deferred tax liabilities

     

     

    6,337

     

     

     

    5,701

     

    Debt, non-current

     

     

    182,916

     

     

     

    209,816

     

    Operating lease liabilities, non-current

     

     

    39,584

     

     

     

    66,938

     

    Other non-current liabilities

     

     

    3,885

     

     

     

    5,883

     

    Total liabilities

     

     

    523,395

     

     

     

    585,450

     

    Commitments and contingencies

     

     

     

     

     

     

    Stockholders' equity:

     

     

     

     

     

     

    Preferred stock

     

     

    —

     

     

     

    —

     

    Common stock

     

     

    1

     

     

     

    2

     

    Additional paid-in capital

     

     

    997,621

     

     

     

    971,604

     

    Accumulated other comprehensive income (loss)

     

     

    (3,425

    )

     

     

    414

     

    Accumulated deficit

     

     

    (707,437

    )

     

     

    (617,546

    )

    Total stockholders' equity

     

     

    286,760

     

     

     

    354,474

     

    Total liabilities and stockholders' equity

     

    $

    810,155

     

     

    $

    939,924

     

     

    MOMENTIVE GLOBAL INC.

    CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (unaudited)

     

     

     

    Three Months Ended

    December 31,

     

     

    Year Ended

    December 31,

     

    (in thousands, except per share amounts)

     

    2022

     

     

    2021

     

     

    2022

     

     

    2021

     

    Revenue

     

    $

    122,393

     

     

    $

    117,342

     

     

    $

    480,917

     

     

    $

    443,786

     

    Cost of revenue (1)(2)(3)

     

     

    19,601

     

     

     

    21,800

     

     

     

    86,251

     

     

     

    86,421

     

    Gross profit

     

     

    102,792

     

     

     

    95,542

     

     

     

    394,666

     

     

     

    357,365

     

    Operating expenses:

     

     

     

     

     

     

     

     

     

     

     

     

    Research and development (1)(3)

     

     

    30,671

     

     

     

    38,383

     

     

     

    138,091

     

     

     

    139,262

     

    Sales and marketing (1)(2)(3)

     

     

    47,917

     

     

     

    61,829

     

     

     

    223,827

     

     

     

    224,008

     

    General and administrative (1)(3)

     

     

    24,139

     

     

     

    34,709

     

     

     

    107,522

     

     

     

    106,667

     

    Restructuring (1)(2)

     

     

    4,581

     

     

     

    —

     

     

     

    6,563

     

     

     

    —

     

    Total operating expenses

     

     

    107,308

     

     

     

    134,921

     

     

     

    476,003

     

     

     

    469,937

     

    Loss from operations

     

     

    (4,516

    )

     

     

    (39,379

    )

     

     

    (81,337

    )

     

     

    (112,572

    )

    Interest expense

     

     

    3,780

     

     

     

    2,321

     

     

     

    11,476

     

     

     

    9,261

     

    Other non-operating (income) expense, net

     

     

    (5,127

    )

     

     

    195

     

     

     

    (4,513

    )

     

     

    934

     

    Loss before income taxes

     

     

    (3,169

    )

     

     

    (41,895

    )

     

     

    (88,300

    )

     

     

    (122,767

    )

    Provision for (benefit from) income taxes

     

     

    464

     

     

     

    (433

    )

     

     

    1,591

     

     

     

    482

     

    Net loss

     

    $

    (3,633

    )

     

    $

    (41,462

    )

     

    $

    (89,891

    )

     

    $

    (123,249

    )

    Net loss per share, basic and diluted

     

    $

    (0.02

    )

     

    $

    (0.28

    )

     

    $

    (0.61

    )

     

    $

    (0.84

    )

    Weighted-average shares used in computing basic and diluted net loss per share

     

     

    148,043

     

     

     

    149,368

     

     

     

    148,476

     

     

     

    147,045

     

    (1) Includes stock-based compensation, net of amounts capitalized as follows:

     

     

    Three Months Ended

    December 31,

     

     

    Year Ended

    December 31,

     

    (in thousands)

     

    2022

     

     

    2021

     

     

    2022

     

     

    2021

     

    Cost of revenue

     

    $

    1,551

     

     

    $

    1,161

     

     

    $

    6,164

     

     

    $

    5,862

     

    Research and development

     

     

    8,594

     

     

     

    10,930

     

     

     

    34,711

     

     

     

    40,821

     

    Sales and marketing

     

     

    4,563

     

     

     

    5,721

     

     

     

    22,860

     

     

     

    23,585

     

    General and administrative

     

     

    7,829

     

     

     

    6,986

     

     

     

    32,196

     

     

     

    28,296

     

    Restructuring

     

     

    —

     

     

     

    —

     

     

     

    2,761

     

     

     

    —

     

    Stock-based compensation, net of amounts capitalized

     

    $

    22,537

     

     

    $

    24,798

     

     

    $

    98,692

     

     

    $

    98,564

     

    (2) Includes amortization of acquisition intangible assets as follows:

     

     

    Three Months Ended

    December 31,

     

     

    Year Ended

    December 31,

     

    (in thousands)

     

    2022

     

     

    2021

     

     

    2022

     

     

    2021

     

    Cost of revenue

     

    $

    —

     

     

    $

    1,436

     

     

    $

    2,234

     

     

    $

    5,868

     

    Sales and marketing

     

     

    370

     

     

     

    989

     

     

     

    2,916

     

     

     

    4,274

     

    Restructuring

     

     

    135

     

     

     

    —

     

     

     

    450

     

     

     

    —

     

    Amortization of acquisition intangible assets

     

    $

    505

     

     

    $

    2,425

     

     

    $

    5,600

     

     

    $

    10,142

     

    (3) Includes acquisition-related transaction costs as follows:

     

     

    Three Months Ended

    December 31,

     

     

    Year Ended

    December 31,

     

    (in thousands)

     

    2022

     

     

    2021

     

     

    2022

     

     

    2021

     

    Cost of revenue

     

    $

    —

     

     

    $

    281

     

     

    $

    638

     

     

    $

    281

     

    Research and development

     

     

    —

     

     

     

    1,337

     

     

     

    3,363

     

     

     

    1,337

     

    Sales and marketing

     

     

    —

     

     

     

    1,246

     

     

     

    3,090

     

     

     

    1,246

     

    General and administrative

     

     

    —

     

     

     

    9,546

     

     

     

    4,809

     

     

     

    9,957

     

    Acquisition-related transaction costs

     

    $

    —

     

     

    $

    12,410

     

     

    $

    11,900

     

     

    $

    12,821

     

     

    MOMENTIVE GLOBAL INC.

    CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (unaudited)

     

     

     

    Year Ended December 31,

     

    (in thousands)

     

    2022

     

     

    2021

     

    Cash flows from operating activities

     

     

     

     

     

     

    Net loss

     

    $

    (89,891

    )

     

    $

    (123,249

    )

    Adjustments to reconcile net loss to net cash provided by operating activities:

     

     

     

     

     

     

    Depreciation and amortization

     

     

    28,725

     

     

     

    42,857

     

    Non-cash leases expense

     

     

    10,693

     

     

     

    13,057

     

    Gain on lease modification

     

     

    (6,370

    )

     

     

    —

     

    Stock-based compensation expense, net of amounts capitalized

     

     

    98,692

     

     

     

    98,564

     

    Deferred income taxes

     

     

    415

     

     

     

    (331

    )

    Bad debt expense

     

     

    2,756

     

     

     

    1,248

     

    Gain on sale of a private company investment

     

     

    (3,202

    )

     

     

    —

     

    Impairment of long-lived assets

     

     

    838

     

     

     

    503

     

    Unrealized foreign currency (gains) losses, net and other

     

     

    1,652

     

     

     

    1,379

     

    Changes in assets and liabilities:

     

     

     

     

     

     

    Accounts receivable

     

     

    (4,500

    )

     

     

    (9,817

    )

    Prepaid expenses and other assets

     

     

    (11,728

    )

     

     

    (14,231

    )

    Accounts payable and accrued liabilities

     

     

    1,788

     

     

     

    17,453

     

    Accrued compensation

     

     

    (13,669

    )

     

     

    14,044

     

    Deferred revenue

     

     

    5,592

     

     

     

    31,249

     

    Operating lease liabilities

     

     

    (12,990

    )

     

     

    (14,959

    )

    Net cash provided by operating activities

     

     

    8,801

     

     

     

    57,767

     

    Cash flows from investing activities

     

     

     

     

     

     

    Purchases of property and equipment

     

     

    (449

    )

     

     

    (735

    )

    Capitalized internal-use software

     

     

    (8,205

    )

     

     

    (8,443

    )

    Proceeds from sale of property and equipment

     

     

    —

     

     

     

    170

     

    Net cash used in investing activities

     

     

    (8,654

    )

     

     

    (9,008

    )

    Cash flows from financing activities

     

     

     

     

     

     

    Proceeds from stock option exercises

     

     

    2,827

     

     

     

    27,953

     

    Proceeds from employee stock purchase plan

     

     

    5,589

     

     

     

    7,453

     

    Payments to repurchase common stock

     

     

    (83,487

    )

     

     

    —

     

    Repayment of debt

     

     

    (27,200

    )

     

     

    (2,200

    )

    Net cash provided by (used in) financing activities

     

     

    (102,271

    )

     

     

    33,206

     

    Effect of exchange rate changes on cash

     

     

    (739

    )

     

     

    (458

    )

    Net increase (decrease) in cash, cash equivalents and restricted cash

     

     

    (102,863

    )

     

     

    81,507

     

    Cash, cash equivalents and restricted cash at beginning of period

     

     

    306,121

     

     

     

    224,614

     

    Cash, cash equivalents and restricted cash at end of period

     

    $

    203,258

     

     

    $

    306,121

     

    Supplemental cash flow data:

     

     

     

     

     

     

    Interest paid for term debt

     

    $

    10,668

     

     

    $

    8,620

     

    Income taxes paid

     

    $

    695

     

     

    $

    996

     

    Non-cash investing and financing transactions:

     

     

     

     

     

     

    Stock compensation included in capitalized software costs

     

    $

    2,395

     

     

    $

    2,213

     

    Lease liabilities arising from obtaining right-of-use assets, net of terminations and modifications

     

    $

    (13,620

    )

     

    $

    2,676

     

     

    MOMENTIVE GLOBAL INC.

    SUPPLEMENTAL DISAGGREGATED REVENUE DATA (unaudited)

     

    Quarterly Disaggregated Revenue

     

     

     

    Three Months Ended

     

    (in thousands)

     

    Dec. 31,

    2022

     

    Sep. 30,

    2022

     

    Jun. 30,

    2022

     

    Mar. 31,

    2022

     

    Dec. 31,

    2021

     

    Sep. 30,

    2021

     

    Jun. 30,

    2021

     

    Mar. 31,

    2021

     

    Self-serve revenue

     

    $

    73,105

     

    $

    74,629

     

    $

    76,055

     

    $

    75,803

     

    $

    77,389

     

    $

    77,134

     

    $

    75,462

     

    $

    71,112

     

    Sales-assisted revenue

     

     

    49,288

     

     

    46,746

     

     

    44,108

     

     

    41,183

     

     

    39,953

     

     

    37,620

     

     

    33,930

     

     

    31,186

     

    Revenue

     

    $

    122,393

     

    $

    121,375

     

    $

    120,163

     

    $

    116,986

     

    $

    117,342

     

    $

    114,754

     

    $

    109,392

     

    $

    102,298

     

     

    Annual Disaggregated Revenue

     

     

     

    Year Ended December 31,

     

    (in thousands)

     

    2022

     

     

    2021

     

     

    2020

     

    Self-serve revenue

     

    $

    299,592

     

     

    $

    301,097

     

     

    $

    267,703

     

    Sales-assisted revenue

     

     

    181,325

     

     

     

    142,689

     

     

     

    107,907

     

    Revenue

     

    $

    480,917

     

     

    $

    443,786

     

     

    $

    375,610

     

    Self-serve revenues are generated from products purchased independently through our website.

    Sales-assisted revenues are generated from products sold to organizations through our sales team.

    MOMENTIVE GLOBAL INC.

    RECONCILIATION OF GAAP TO NON-GAAP DATA (unaudited) (1)

     

    Reconciliation of GAAP to Non-GAAP (Loss) Income from operations

     

     

     

    Three Months Ended

    December 31,

     

     

    Year Ended

    December 31,

     

    (in thousands, except percentages)

     

    2022

     

     

    2021

     

     

    2022

     

     

    2021

     

    GAAP Loss from operations

     

    $

    (4,516

    )

     

    $

    (39,379

    )

     

    $

    (81,337

    )

     

    $

    (112,572

    )

    GAAP Operating margin

     

     

    (4

    )%

     

     

    (34

    )%

     

     

    (17

    )%

     

     

    (25

    )%

    Stock-based compensation, net

     

     

    22,537

     

     

     

    24,798

     

     

     

    98,692

     

     

     

    98,564

     

    Amortization of acquisition intangible assets

     

     

    505

     

     

     

    2,425

     

     

     

    5,600

     

     

     

    10,142

     

    Acquisition-related transaction costs

     

     

    —

     

     

     

    12,410

     

     

     

    11,900

     

     

     

    12,821

     

    Restructuring

     

     

    4,446

     

     

     

    —

     

     

     

    3,352

     

     

     

    —

     

    Non-GAAP Income from operations

     

    $

    22,972

     

     

    $

    254

     

     

    $

    38,207

     

     

    $

    8,955

     

    Non-GAAP Operating margin

     

     

    19

    %

     

     

    —

    %

     

     

    8

    %

     

     

    2

    %

     

    Reconciliation of GAAP to Non-GAAP (Loss) Income and (Loss) Income per diluted share

     

     

     

    Three Months Ended

    December 31,

     

     

    Year Ended

    December 31,

     

    (in thousands, except per share amounts)

     

    2022

     

     

    2021

     

     

    2022

     

     

    2021

     

    GAAP Net Loss

     

    $

    (3,633

    )

     

    $

    (41,462

    )

     

    $

    (89,891

    )

     

    $

    (123,249

    )

    GAAP Net Loss per diluted share

     

    $

    (0.02

    )

     

    $

    (0.28

    )

     

    $

    (0.61

    )

     

    $

    (0.84

    )

    Weighted-average shares used to compute GAAP net loss per diluted share

     

     

    148,043

     

     

     

    149,368

     

     

     

    148,476

     

     

     

    147,045

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Stock-based compensation, net

     

     

    22,537

     

     

     

    24,798

     

     

     

    98,692

     

     

     

    98,564

     

    Amortization of acquisition intangible assets

     

     

    505

     

     

     

    2,425

     

     

     

    5,600

     

     

     

    10,142

     

    Acquisition-related transaction costs

     

     

    —

     

     

     

    12,410

     

     

     

    11,900

     

     

     

    12,821

     

    Restructuring

     

     

    4,446

     

     

     

    —

     

     

     

    3,352

     

     

     

    —

     

    Gain on sale of a private company investment

     

     

    (3,202

    )

     

     

    —

     

     

     

    (3,202

    )

     

     

    —

     

    Income tax effect on Non-GAAP adjustments (2)

     

     

    57

     

     

     

    290

     

     

     

    650

     

     

     

    799

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Non-GAAP Net (Loss) Income

     

    $

    20,710

     

     

    $

    (1,539

    )

     

    $

    27,101

     

     

    $

    (923

    )

    Non-GAAP Net (Loss) Income per diluted share

     

    $

    0.14

     

     

    $

    (0.01

    )

     

    $

    0.18

     

     

    $

    (0.01

    )

    Weighted-average shares used to compute Non-GAAP net (loss) income per diluted share

     

     

    148,132

     

     

     

    149,368

     

     

     

    148,909

     

     

     

    147,045

     

    (1)

    Please see Appendix A for explanation of non-GAAP measures used.

    (2)

    Due to the full valuation allowance on our US deferred tax assets, there were no tax effects associated with the Non-GAAP adjustments for acquisition-related transaction costs, restructuring costs and gain on sale of a private company investment. Non-GAAP adjustments pertain to the income tax effects of amortization of acquisition-related intangible assets and stock-based compensation, net.

     

    Calculation of Free Cash Flow

     

     

     

    Three Months Ended

    December 31,

     

     

    Year Ended

    December 31,

     

    (in thousands)

     

    2022

     

     

    2021

     

     

    2022

     

     

    2021

     

    Net cash provided by (used in) operating activities

     

    $

    8,150

     

     

    $

    (2,541

    )

     

    $

    8,801

     

     

    $

    57,767

     

    Purchases of property and equipment

     

     

    —

     

     

     

    (348

    )

     

     

    (449

    )

     

     

    (735

    )

    Capitalized internal-use software

     

     

    (1,526

    )

     

     

    (1,993

    )

     

     

    (8,205

    )

     

     

    (8,443

    )

    Free cash flow

     

    $

    6,624

    $

    (4,882

    )

     

    $

    147

    $

    48,589

     

     

    MOMENTIVE GLOBAL INC.

    RECONCILIATION OF GAAP TO NON-GAAP DATA (unaudited) (1)

     

    Calculation of Constant Currency Revenue and Constant Currency Revenue Growth Rate

     

     

    Three Months Ended

    December 31,

     

     

     

     

     

    Year Ended

    December 31,

     

     

     

     

    (in thousands, except percentages)

     

    2022

     

     

    2021

     

     

    Growth

    Rates

     

     

    2022

     

     

    2021

     

     

    Growth

    Rates

     

    GAAP Revenue

     

    $

    122,393

     

     

    $

    117,342

     

     

    4

    %

     

    $

    480,917

     

     

    $

    443,786

     

     

    8

    %

    Effects of foreign currency exchange rates

     

     

    2,848

     

     

     

     

     

     

     

     

     

    4,131

     

     

     

     

     

     

     

    Constant currency revenue

     

    $

    125,241

     

     

     

     

     

    7

    %

     

    $

    485,048

     

     

     

     

     

    9

    %

     

    Supplemental GAAP and Non-GAAP Information

     

     

    Three Months Ended

    December 31,

     

     

    Year Ended

    December 31,

     

    (in thousands, except percentages)

     

    2022

     

     

    2021

     

     

    2022

     

     

    2021

     

    GAAP Gross profit

     

    $

    102,792

     

     

    $

    95,542

     

     

    $

    394,666

     

     

    $

    357,365

     

    GAAP Gross margin

     

     

    84

    %

     

     

    81

    %

     

     

    82

    %

     

     

    81

    %

    Stock-based compensation, net

     

     

    1,551

     

     

     

    1,161

     

     

     

    6,164

     

     

     

    5,862

     

    Amortization of acquisition intangible assets

     

     

    —

     

     

     

    1,436

     

     

     

    2,234

     

     

     

    5,868

     

    Acquisition-related transaction costs

     

     

    —

     

     

     

    281

     

     

     

    638

     

     

     

    281

     

    Non-GAAP Gross profit

     

    $

    104,343

     

     

    $

    98,420

     

     

    $

    403,702

     

     

    $

    369,376

     

    Non-GAAP Gross margin

     

     

    85

    %

     

     

    84

    %

     

     

    84

    %

     

     

    83

    %

     

     

     

     

     

     

     

     

     

     

     

     

     

    GAAP Research and development

     

    $

    30,671

     

     

    $

    38,383

     

     

    $

    138,091

     

     

    $

    139,262

     

    GAAP Research and development margin

     

     

    25

    %

     

     

    33

    %

     

     

    29

    %

     

     

    31

    %

    Stock-based compensation, net

     

     

    8,594

     

     

     

    10,930

     

     

     

    34,711

     

     

     

    40,821

     

    Acquisition-related transaction costs

     

     

    —

     

     

     

    1,337

     

     

     

    3,363

     

     

     

    1,337

     

    Non-GAAP Research and development

     

    $

    22,077

     

     

    $

    26,116

     

     

    $

    100,017

     

     

    $

    97,104

     

    Non-GAAP Research and development margin

     

     

    18

    %

     

     

    22

    %

     

     

    21

    %

     

     

    22

    %

     

     

     

     

     

     

     

     

     

     

     

     

     

    GAAP Sales and marketing

     

    $

    47,917

     

     

    $

    61,829

     

     

    $

    223,827

     

     

    $

    224,008

     

    GAAP Sales and marketing margin

     

     

    39

    %

     

     

    53

    %

     

     

    47

    %

     

     

    50

    %

    Stock-based compensation, net

     

     

    4,563

     

     

     

    5,721

     

     

     

    22,860

     

     

     

    23,585

     

    Amortization of acquisition intangible assets

     

     

    370

     

     

     

    989

     

     

     

    2,916

     

     

     

    4,274

     

    Acquisition-related transaction costs

     

     

    —

     

     

     

    1,246

     

     

     

    3,090

     

     

     

    1,246

     

    Non-GAAP Sales and marketing

     

    $

    42,984

     

     

    $

    53,873

     

     

    $

    194,961

     

     

    $

    194,903

     

    Non-GAAP Sales and marketing margin

     

     

    35

    %

     

     

    46

    %

     

     

    41

    %

     

     

    44

    %

     

     

     

     

     

     

     

     

     

     

     

     

     

    GAAP General and administrative

     

    $

    24,139

     

     

    $

    34,709

     

     

    $

    107,522

     

     

    $

    106,667

     

    GAAP General and administrative margin

     

     

    20

    %

     

     

    30

    %

     

     

    22

    %

     

     

    24

    %

    Stock-based compensation, net

     

     

    7,829

     

     

     

    6,986

     

     

     

    32,196

     

     

     

    28,296

     

    Acquisition-related transaction costs

     

     

    —

     

     

     

    9,546

     

     

     

    4,809

     

     

     

    9,957

     

    Non-GAAP General and administrative

     

    $

    16,310

     

     

    $

    18,177

     

     

    $

    70,517

     

     

    $

    68,414

     

    Non-GAAP General and administrative margin

     

     

    13

    %

     

     

    15

    %

     

     

    15

    %

     

     

    15

    %

     

     

     

     

     

     

     

     

     

     

     

     

     

    GAAP Restructuring

     

    $

    4,581

     

     

    $

    —

     

     

    $

    6,563

     

     

    $

    —

     

    GAAP Restructuring margin

     

     

    4

    %

     

     

    0

    %

     

     

    1

    %

     

     

    0

    %

    Stock-based compensation, net

     

     

    —

     

     

     

    —

     

     

     

    2,761

     

     

     

    —

     

    Amortization of acquisition intangible assets

     

     

    135

     

     

     

    —

     

     

     

    450

     

     

     

    —

     

    Other restructuring costs

     

     

    4,446

     

     

     

    —

     

     

     

    3,352

     

     

     

    —

     

    Non-GAAP Restructuring

     

    $

    —

     

     

    $

    —

     

     

    $

    —

     

     

    $

    —

     

    Non-GAAP Restructuring margin

     

     

    0

    %

     

     

    0

    %

     

     

    0

    %

     

     

    0

    %

     

    (1) Please see Appendix A for explanation of non-GAAP measures used.

    APPENDIX A

    MOMENTIVE GLOBAL INC.

    EXPLANATION OF NON-GAAP MEASURES

    To supplement our condensed consolidated financial statements, which are prepared and presented in accordance with US GAAP ("GAAP"), we use the following Non-GAAP financial measures: Non-GAAP (loss) income from operations, Non-GAAP operating margin, Non-GAAP net (loss) income, Non-GAAP net (loss) income per diluted share, Non-GAAP gross profit, Non-GAAP gross margin, Non-GAAP research and development, Non-GAAP research and development margin, Non-GAAP sales and marketing, Non-GAAP sales and marketing margin, Non-GAAP general and administrative, Non-GAAP general and administrative margin, Non-GAAP restructuring, Non-GAAP restructuring margin, free cash flow, constant currency revenue, and constant currency revenue growth rate. Our definition for each Non-GAAP measure used is provided below, however, a limitation of Non-GAAP financial measures is that they do not have uniform definitions. Accordingly, our definitions for Non-GAAP measures used will likely differ from similarly titled Non-GAAP measures used by other companies thereby limiting comparability.

    Non-GAAP (loss) income from operations, Non-GAAP operating margin: We define Non-GAAP (loss) income from operations as GAAP loss from operations excluding stock-based compensation, net, amortization of acquisition intangible assets, acquisition-related transaction costs, and restructuring. Non-GAAP operating margin is defined as Non-GAAP (loss) income from operations divided by revenue.

    Non-GAAP net (loss) income, Non-GAAP net (loss) income per diluted share: We define Non-GAAP net (loss) income as GAAP net loss excluding stock-based compensation, net, amortization of acquisition intangible assets, acquisition-related transaction costs, restructuring, gain on sale of a private company investment, and including the income tax effect on Non-GAAP adjustments. Non-GAAP net (loss) income per diluted share is defined as Non-GAAP net (loss) income divided by the weighted-average shares outstanding.

    Non-GAAP gross profit, Non-GAAP gross margin: We define Non-GAAP gross profit as GAAP gross profit excluding stock-based compensation, net, amortization of acquisition intangible assets, and acquisition-related transaction costs. Non-GAAP gross margin is defined as Non-GAAP gross profit divided by revenue.

    Non-GAAP research and development, Non-GAAP research and development margin: We define Non-GAAP research and development as GAAP research and development excluding stock-based compensation, net and acquisition-related transaction costs. Non-GAAP research and development margin is defined as Non-GAAP research and development divided by revenue.

    Non-GAAP sales and marketing, Non-GAAP sales and marketing margin: We define Non-GAAP sales and marketing as GAAP sales and marketing excluding stock-based compensation, net, amortization of acquisition intangible assets, and acquisition-related transaction costs. Non-GAAP sales and marketing margin is defined as Non-GAAP sales and marketing divided by revenue.

    Non-GAAP general and administrative, Non-GAAP general and administrative margin: We define Non-GAAP general and administrative as GAAP general and administrative excluding stock-based compensation, net and acquisition-related transaction costs. Non-GAAP general and administrative margin is defined as Non-GAAP general and administrative divided by revenue.

    Non-GAAP restructuring, Non-GAAP restructuring margin: We define Non-GAAP restructuring as GAAP Restructuring excluding stock-based compensation, net, amortization of acquisition intangible assets, and other restructuring costs. Non-GAAP Restructuring margin is defined as Non-GAAP Restructuring divided by revenue.

    Free cash flow: We define free cash flow as GAAP net cash provided by or used in operating activities less purchases of property and equipment and capitalized internal-use software. We consider free cash flow to be an important measure because it measures our liquidity after deducting capital expenditures for purchases of property and equipment and capitalized software development costs, which we believe provides a more accurate view of our cash generation and cash available to grow our business. We expect to generate positive free cash flow over the long term. Free cash flow has limitations as an analytical tool, and it should not be considered in isolation or as a substitute for analysis of other GAAP financial measures, such as net cash provided by or used in operating activities. Some of the limitations of free cash flow are that free cash flow does not reflect our future contractual commitments and may be calculated differently by other companies in our industry, limiting its usefulness as a comparative measure.

    Constant currency revenue, Constant currency revenue growth rate: We define constant currency revenue as GAAP revenue excluding the effects of foreign currency exchange rate fluctuations. We believe providing revenue on a constant currency basis helps our investors to better understand our underlying performance, independent of foreign currency movements. Constant currency revenue compares results between periods as if exchange rates had remained constant period over period and is calculated by translating current period foreign currency revenues using average exchange rates from prior year comparable period. Constant currency revenue growth rate is calculated by determining the percentage change in current period constant currency revenue over comparable prior period GAAP revenue.

    We use these Non-GAAP measures to compare and evaluate our operating results across periods in order to manage our business, for purposes of determining executive and senior management incentive compensation, and for budgeting and developing our strategic operating plans. We believe that these Non-GAAP measures provide useful information about our operating results, enhance the overall understanding of our past financial performance and future prospects, and allow for greater transparency with respect to key metrics used by our management in evaluating our financial performance and for operational decision making, but they are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with our condensed consolidated financial statements prepared in accordance with GAAP.

    We have excluded the effect of the following items from the aforementioned Non-GAAP measures because they are non-cash and/or are non-recurring in nature and because we believe that the Non-GAAP financial measures excluding these items provide meaningful supplemental information regarding operational performance and liquidity. We further believe these measures are useful to investors in that they allow for greater transparency to certain line items in our financial statements and facilitate comparisons to historical operating results and comparisons to peer operating results. A description of the Non-GAAP adjustments for the above measures is as follows:

    • Stock-based compensation, net: We incur stock based-compensation expense on a GAAP basis resulting from equity awards granted to our employees. Although stock-based compensation is a key incentive offered to our employees, and we believe such compensation contributed to the revenues earned during the periods presented and also believe it will contribute to the generation of future period revenues, we continue to evaluate our business performance excluding stock-based compensation expenses. Stock-based compensation expenses will recur in future periods.
    • Amortization of acquisition intangible assets: We incur amortization expense on intangible assets on a GAAP basis resulting from prior acquisitions. Amortization of acquired intangible assets is inconsistent in amount and frequency and is significantly affected by the timing and size of any acquisitions. Investors should note that the use of intangible assets contributed to our revenues earned during the periods presented and will contribute to our future period revenues as well. Amortization of acquisition intangible assets will recur in future periods.
    • Acquisition-related transaction costs: We incur transaction costs on a GAAP basis resulting from our acquisitions, including our terminated acquisition by Zendesk. These costs relate to advisory, legal and accounting services, and retention payments to certain employees. Acquisition-related transaction costs is inconsistent in amount and frequency and is significantly affected by the timing and size of any acquisitions and are therefore excluded from our Non-GAAP results as they do not otherwise relate to our core business operations. However, we may incur these expenses in future periods in connection with any new acquisitions.
    • Restructuring: Restructuring expenses consist of employee severance, lease termination charges and related gains or losses from lease modifications, impairment of certain assets, and other exit costs. We believe it is useful for investors to understand the effects of these items on our total operating expenses. We expect that restructuring costs will generally diminish over time with respect to strategic initiatives and/or past acquisitions. However, we may incur these expenses in future periods in connection with any new strategic initiatives and/or acquisitions.
    • Gain on sale of a private company investment: Gain on sale of a private company investment was recognized on a GAAP basis resulting from the sale of certain corporate assets. We expect that such transactions will be infrequent in occurrence and are therefore excluded from our Non-GAAP results as they do not otherwise relate to our core business operations.

    For more information on the Non-GAAP financial measures, please see the "Reconciliation of GAAP to Non-GAAP Data" section of this press release. The accompanying tables provide details on the GAAP financial measures that are most directly comparable to the Non-GAAP financial measures and the related reconciliations between those financial measures.

    With regards to the Non-GAAP outlook provided above, a reconciliation to the corresponding GAAP amounts is not provided as the quantification of certain items excluded from each respective Non-GAAP measure, which may be significant, cannot be reasonably calculated or predicted at this time without unreasonable efforts. For example, the Non-GAAP adjustment for stock-based compensation expense, net, requires additional inputs such as number of shares granted and market price that are not currently ascertainable, and the Non-GAAP adjustment for amortization of acquisition intangible assets depends on the timing and value of intangible assets acquired that cannot be accurately forecasted.

    Safe Harbor Statement

    "Safe Harbor" statement under the Private Securities Litigation Reform Act of 1995: This press release may contain forward-looking statements about our financial outlook, the costs, timing and financial impacts of restructuring initiatives, outstanding shares, products, including our investments in products, technology and other key strategic areas. The achievement of the matters covered by such forward-looking statements involves risks, uncertainties and assumptions. If any of these risks or uncertainties materialize or if any of the assumptions prove incorrect, the company's results could differ materially from the results expressed or implied by the forward-looking statements the company makes.

    The risks and uncertainties referred to above include - but are not limited to - risks related to our ability to successfully implement our cost-saving initiatives and to capture expected efficiencies; our ability to retain and upgrade customers; our revenue growth rate; our brand (including our rebranding); our marketing strategies; our self-serve business model; the length of our sales cycles; the growth and development of our salesforce; security measures; expectations regarding our ability to timely and effectively scale and adapt existing technology and network infrastructure to ensure that our products and services are accessible at all times; competition; our debt; revenue recognition; our ability to manage our growth; our culture and talent; our data centers; privacy, security and data transfer concerns, as well as changes in regulations, which could impact our ability to serve our customers or curtail our monetization efforts; litigation and regulatory issues; expectations regarding the return on our strategic investments; our ability to execute on our share repurchase program; execution of our plans and strategies, including with respect to mobile products and features and expansion into new areas and businesses; our international operations; intellectual property; the application of U.S. and international tax laws on our tax structure and any changes to such tax laws; acquisitions we have made or may make in the future; the price volatility of our common stock; and general economic conditions.

    Further information on these and other factors that could affect our financial results are included in documents filed with the Securities and Exchange Commission from time to time, including the section entitled "Risk Factors" in the Annual Report on Form 10-K that will be filed for the year ended December 31, 2022, which should be read in conjunction with these financial results. These documents are or will be available on the SEC Filings section of our Investor Relations website page at investor.momentive.ai. All information provided in this release and in the attachments is as of February 16, 2023, and we undertake no obligation to update this information.

    View source version on businesswire.com: https://www.businesswire.com/news/home/20230216005751/en/

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