eGain Corporation develops, licenses, implements, and supports customer service infrastructure software solutions in North America, Europe, the Middle East, Africa, and the Asia Pacific. It provides unified cloud software solutions to automate, augment, and orchestrate customer engagement. It also offers subscription services that provides customers with access to its software on a cloud-based platform; and professional services, such as consulting, implementation, and training services. It serves customers in various industry sectors, including the financial services, telecommunications, retail, government, healthcare, and utilities. The company was incorporated in 1997 and is headquartered in Sunnyvale, California.
IPO Year: 1999
Exchange: NASDAQ
Website: egain.com
Date | Price Target | Rating | Analyst |
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2/13/2023 | Buy → Hold | Craig Hallum |
SUNNYVALE, Calif., Nov. 21, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI Knowledge Management platform for business, announced today that its Board of Directors approved an extension to the stock repurchase program from November 14, 2024, until the earlier of (i) the date the aggregate amount of shares that can be repurchased under the stock repurchase program have been repurchased and (ii) November 14, 2025. "This extension underscores our belief that our shares are undervalued and reinforces our confidence in the significant growth potential of the AI knowledge market. With our strong balance sheet, we believe we are well-positioned to expand our market presence in knowledge man
SUNNYVALE, Calif., Nov. 14, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI knowledge management platform for service, today announced that it is a Gold Sponsor for the 20th Knowledge Management Days Conference, being held November 19-20, 2024, in Stuttgart, Germany. Businesses are looking for expert guidance on how to leverage AI quickly and safely in their quest to transform their operations. By 2025, 100% of generative AI virtual customer assistant and virtual agent assistant projects that lack integration to modern knowledge management systems will fail to meet their customer experience and operational cost-reduction goals, according to Gartner. eGain will showcase its award-winn
SUNNYVALE, Calif., Nov. 12, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI Knowledge Management platform for business, today announced financial results for its fiscal 2025 first quarter ended September 30, 2024. "We are pleased to report positive business momentum in the quarter, with annual recurring revenue for our AI Knowledge Hub customers increasing 16% year over year," said Ashu Roy, eGain's CEO. "At our recent customer event, we were thrilled with client testimonials about our AI Knowledge Hub's impact on their business. We are doubling down on product innovation, partnering with clients, to capitalize on the market opportunity created at the intersection of AI and knowledge
SUNNYVALE, Calif., Nov. 08, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI knowledge management platform, announced that the eGain AI Knowledge Hub was selected as the Readers' Choice for 2024 by KMWorld Magazine in the Customer Experience and Support category. "The KMWorld Readers' Choice Awards is one way that readers of our magazine can recognize the companies that they value the most. These honors are determined by the votes of those who use KM solutions daily. They are the ones who know what works and what does not, and which companies are keeping up with KMers' actual needs," wrote the editorial staff for KMWorld magazine. eGain is also a Diamond Sponsor for the upcoming KM/E
SUNNYVALE, Calif., Nov. 05, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI knowledge platform for customer service, will announce its fiscal 2025 first quarter financial results after the close of regular market trading on Tuesday, November 12, 2024, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:Tuesday, November 12th at 2:00 p.m. Pacific Time (5:00 p.m. ET). Webcast:A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.com. Dial In:To access the live call,
CHICAGO, Oct. 29, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI knowledge platform for service, announced major product enhancements at its Solve 24 conference in Chicago. By 2025, 100% of generative AI virtual customer assistant and virtual agent assistant projects that lack integration to modern knowledge management systems will fail to meet their customer experience and operational cost-reduction goals, per Gartner. eGain AI Agent™ conversationally engages customers, clarifies intent, guides them to the personalized answer, and explains its approach - inspiring trust and customer adoption. It combines language models and case-based reasoning that tap into trusted content in the
SUNNYVALE, Calif., Oct. 15, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI knowledge platform for customer service, today announced the eGain Solve 2024 conference to usher in the era of AI knowledge to transform business performance. The event will be held at the Hyatt Regency O'Hare in Chicago on October 29-30, 2024. Per Gartner, 100% of generative AI virtual customer assistant and virtual agent assistant projects that lack integration to modern knowledge management systems will fail to meet their customer experience and operational cost-reduction goals by 2025, underscoring the need for AI and knowledge to work together as "AI knowledge." The event will be kicked off with a
SUNNYVALE, Calif., Sept. 05, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), an AI Knowledge platform for service, today announced financial results for its fiscal 2024 fourth quarter and full fiscal year ended June 30, 2024. "As businesses invest in Gen AI at scale, our AI Knowledge Hub helps deliver trusted answers for customer service, reducing cost and improving experience," said Ashu Roy, eGain's CEO. "As a result, new logo wins and RFPs for AI Knowledge were up 50 percent in fiscal 2024, and we are investing into this growing market opportunity for AI Knowledge." Fiscal 2024 Fourth Quarter Financial Highlights Total revenue was $22.5 million, down 9% year over year.GAAP net income w
SUNNYVALE, Calif., Aug. 28, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI knowledge platform for customer service, will announce its fiscal 2024 fourth quarter and full year financial results after the close of regular market trading on Thursday, September 5, 2024, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:Thursday, September 5th at 2:00 p.m. Pacific Time (5:00 p.m. ET). Webcast:A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.com. Dial In:To acces
SUNNYVALE, Calif., Aug. 14, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI knowledge platform for customer service, today announced the release of "Knowledge Management For Dummies, eGain 2nd Special Edition", published by John Wiley & Sons. Available in both e-book and print formats, the 2nd Special Edition is an updated version of its popular first edition, which received thousands of downloads. Per Gartner, 100% of GenAI virtual assistants for customers and contact center agents will fail without knowledge management (KM) by 2025. While demystifying KM, this edition includes a new chapter dedicated to GenAI and how KM is foundational to its success. Also included are real-world c
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Craig Hallum downgraded eGain Comm. from Buy to Hold
Needham reiterated coverage of eGain with a rating of Buy and set a new price target of $12.00 from $15.00 previously
Oppenheimer resumed coverage of eGain with a rating of Hold
Berenberg downgraded eGain Comm. from Buy to Hold
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SUNNYVALE, Calif., Nov. 12, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI Knowledge Management platform for business, today announced financial results for its fiscal 2025 first quarter ended September 30, 2024. "We are pleased to report positive business momentum in the quarter, with annual recurring revenue for our AI Knowledge Hub customers increasing 16% year over year," said Ashu Roy, eGain's CEO. "At our recent customer event, we were thrilled with client testimonials about our AI Knowledge Hub's impact on their business. We are doubling down on product innovation, partnering with clients, to capitalize on the market opportunity created at the intersection of AI and knowledge
SUNNYVALE, Calif., Nov. 05, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI knowledge platform for customer service, will announce its fiscal 2025 first quarter financial results after the close of regular market trading on Tuesday, November 12, 2024, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:Tuesday, November 12th at 2:00 p.m. Pacific Time (5:00 p.m. ET). Webcast:A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.com. Dial In:To access the live call,
SUNNYVALE, Calif., Sept. 05, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), an AI Knowledge platform for service, today announced financial results for its fiscal 2024 fourth quarter and full fiscal year ended June 30, 2024. "As businesses invest in Gen AI at scale, our AI Knowledge Hub helps deliver trusted answers for customer service, reducing cost and improving experience," said Ashu Roy, eGain's CEO. "As a result, new logo wins and RFPs for AI Knowledge were up 50 percent in fiscal 2024, and we are investing into this growing market opportunity for AI Knowledge." Fiscal 2024 Fourth Quarter Financial Highlights Total revenue was $22.5 million, down 9% year over year.GAAP net income w
SUNNYVALE, Calif., Aug. 28, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI knowledge platform for customer service, will announce its fiscal 2024 fourth quarter and full year financial results after the close of regular market trading on Thursday, September 5, 2024, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:Thursday, September 5th at 2:00 p.m. Pacific Time (5:00 p.m. ET). Webcast:A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.com. Dial In:To acces
SUNNYVALE, Calif., May 09, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a knowledge platform for customer engagement, today announced financial results for its fiscal 2024 third quarter ended March 31, 2024. "Our new knowledge customer win momentum continued this quarter, including a U.S. megabank," said Ashu Roy, eGain's CEO. "Through the first nine months of the year, our new logo acquisition has grown 50% - year over year - thanks to AssistGPT™, our novel AI solution to efficiently automate knowledge for customer service. Although our total revenue fell short of expectations due to the timing of revenue recognition from our Cisco OEM agreement, we achieved another quarter of enhanced
SUNNYVALE, Calif., April 30, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a knowledge automation platform for customer engagement, will announce its fiscal 2024 third quarter financial results after the close of regular market trading on Thursday, May 9, 2024, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:Thursday, May 9th at 2:00 p.m. Pacific Time (5:00 p.m. ET).Webcast:A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.com.Dial In:To access the live call, di
SUNNYVALE, Calif., Feb. 08, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a knowledge platform for customer engagement, today announced financial results for its fiscal 2024 second quarter ended December 31, 2023. "Our AssistGPT offering helped us win new logos in the quarter," said Ashu Roy, eGain's CEO. "We see growing interest in knowledge management as a foundation for effective Generative AI use in customer service." Fiscal 2024 Second Quarter Financial Highlights Total revenue was $23.8 million, down 7% year over year.GAAP net income was $2.2 million, or $0.07 per share on a basic and diluted basis, up from a GAAP net loss of $104,000, or $0.00 per share on a basic and diluted bas
SUNNYVALE, Calif., Jan. 25, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a knowledge automation platform for customer engagement, will announce its fiscal 2024 second quarter financial results after the close of regular market trading on Thursday, February 8, 2024, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:Thursday, February 8th at 2:00 p.m. Pacific Time (5:00 p.m. ET).Webcast:A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.com.Dial In:To access the li
SUNNYVALE, Calif., Nov. 02, 2023 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a knowledge automation platform for customer engagement, today announced financial results for its fiscal 2024 first quarter ended September 30, 2023. "We delivered top and bottom-line results ahead of both our projections and street expectations," said Ashu Roy, eGain's CEO. "Our disciplined execution significantly improved profitability and operating cash flow in the quarter. And our recently launched eGain AssistGPT™ solution, the first-of-its-kind to automate knowledge for customer engagement, is being enthusiastically received by the market." Fiscal 2024 First Quarter Financial Highlights Total revenue was $2
SUNNYVALE, Calif., Oct. 24, 2023 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading knowledge platform for customer engagement, will announce its fiscal 2024 first quarter financial results after the close of regular market trading on Thursday, November 2, 2023, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:Thursday, November 2nd at 2:00 p.m. Pacific Time (5:00 p.m. ET).Webcast:A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.com.Dial In:To access the live ca
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eGain (NASDAQ:EGAN) reported quarterly earnings of $0.08 per share which beat the analyst consensus estimate of $0.07 by 14.29 percent. This is a 166.67 percent increase over earnings of $0.03 per share from the same period last year. The company reported quarterly sales of $22.350 million which missed the analyst consensus estimate of $22.806 million by 2.00 percent. This is a 2.88 percent decrease over sales of $23.013 million the same period last year.
The most oversold stocks in the information technology sector presents an opportunity to buy into undervalued companies. The RSI is a momentum indicator, which compares a stock's strength on days when prices go up to its strength on days when prices go down. When compared to a stock's price action, it can give traders a better sense of how a stock may perform in the short term. An asset is typically considered oversold when the RSI is below 30, according to Benzinga Pro. Here’s the latest list of major oversold players in this sector, having an RSI near or below 30. eGain Corporation (NASDAQ:EGAN) On Feb. 8, eGain reported better-than-expected second-quarter financial results. “Our
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Roth MKM analyst Richard Baldry maintains eGain (NASDAQ:EGAN) with a Buy and lowers the price target from $15 to $12.