eGain Corporation develops, licenses, implements, and supports customer service infrastructure software solutions in North America, Europe, the Middle East, Africa, and the Asia Pacific. It provides unified cloud software solutions to automate, augment, and orchestrate customer engagement. It also offers subscription services that provides customers with access to its software on a cloud-based platform; and professional services, such as consulting, implementation, and training services. It serves customers in various industry sectors, including the financial services, telecommunications, retail, government, healthcare, and utilities. The company was incorporated in 1997 and is headquartered in Sunnyvale, California.
IPO Year: 1999
Exchange: NASDAQ
Website: egain.com
Date | Price Target | Rating | Analyst |
---|---|---|---|
2/13/2023 | Buy → Hold | Craig Hallum |
Craig Hallum downgraded eGain Comm. from Buy to Hold
Needham reiterated coverage of eGain with a rating of Buy and set a new price target of $12.00 from $15.00 previously
Oppenheimer resumed coverage of eGain with a rating of Hold
Berenberg downgraded eGain Comm. from Buy to Hold
SUNNYVALE, Calif., May 09, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a knowledge platform for customer engagement, today announced financial results for its fiscal 2024 third quarter ended March 31, 2024. "Our new knowledge customer win momentum continued this quarter, including a U.S. megabank," said Ashu Roy, eGain's CEO. "Through the first nine months of the year, our new logo acquisition has grown 50% - year over year - thanks to AssistGPT™, our novel AI solution to efficiently automate knowledge for customer service. Although our total revenue fell short of expectations due to the timing of revenue recognition from our Cisco OEM agreement, we achieved another quarter of enhanced
SUNNYVALE, Calif., April 30, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a knowledge automation platform for customer engagement, will announce its fiscal 2024 third quarter financial results after the close of regular market trading on Thursday, May 9, 2024, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:Thursday, May 9th at 2:00 p.m. Pacific Time (5:00 p.m. ET).Webcast:A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.com.Dial In:To access the live call, di
SUNNYVALE, Calif., Feb. 08, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a knowledge platform for customer engagement, today announced financial results for its fiscal 2024 second quarter ended December 31, 2023. "Our AssistGPT offering helped us win new logos in the quarter," said Ashu Roy, eGain's CEO. "We see growing interest in knowledge management as a foundation for effective Generative AI use in customer service." Fiscal 2024 Second Quarter Financial Highlights Total revenue was $23.8 million, down 7% year over year.GAAP net income was $2.2 million, or $0.07 per share on a basic and diluted basis, up from a GAAP net loss of $104,000, or $0.00 per share on a basic and diluted bas
SUNNYVALE, Calif., Jan. 25, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a knowledge automation platform for customer engagement, will announce its fiscal 2024 second quarter financial results after the close of regular market trading on Thursday, February 8, 2024, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:Thursday, February 8th at 2:00 p.m. Pacific Time (5:00 p.m. ET).Webcast:A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.com.Dial In:To access the li
SUNNYVALE, Calif., Nov. 02, 2023 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a knowledge automation platform for customer engagement, today announced financial results for its fiscal 2024 first quarter ended September 30, 2023. "We delivered top and bottom-line results ahead of both our projections and street expectations," said Ashu Roy, eGain's CEO. "Our disciplined execution significantly improved profitability and operating cash flow in the quarter. And our recently launched eGain AssistGPT™ solution, the first-of-its-kind to automate knowledge for customer engagement, is being enthusiastically received by the market." Fiscal 2024 First Quarter Financial Highlights Total revenue was $2
SUNNYVALE, Calif., Oct. 24, 2023 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading knowledge platform for customer engagement, will announce its fiscal 2024 first quarter financial results after the close of regular market trading on Thursday, November 2, 2023, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:Thursday, November 2nd at 2:00 p.m. Pacific Time (5:00 p.m. ET).Webcast:A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.com.Dial In:To access the live ca
SUNNYVALE, Calif., Sept. 14, 2023 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a leading knowledge platform for customer engagement, today announced financial results for its fiscal 2023 fourth quarter and full year ended June 30, 2023. "We finished the year strong, delivering top and bottom-line results ahead of our guidance and street consensus," said Ashu Roy, eGain's CEO. "After a tough fiscal 2023 when deals stalled in our pipeline due to the difficult macro environment, we are now seeing many of those deals re-engaging and new RFPs launching with urgency and intent. Generative AI is rejuvenating interest in knowledge management platforms, and this will drive demand for our products in f
SUNNYVALE, Calif., Sept. 05, 2023 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading knowledge platform for customer engagement, will announce its fiscal 2023 fourth quarter and full year financial results after the close of regular market trading on Thursday, September 14, 2023, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. Webcast:Thursday, September 14th at 2:00 p.m. Pacific Time (5:00 p.m. ET).When:A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.com.Dial In
SUNNYVALE, Calif., May 11, 2023 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a leading knowledge platform for customer engagement, today announced financial results for its fiscal 2023 third quarter ended March 31, 2023. "Our North America renewal and expansion rates remained strong during the quarter," said Ashu Roy, eGain's CEO. "Despite the market slowdown, we signed several new customers near the end of the quarter, and expense controls enabled us to deliver bottom-line results that exceeded our guidance and street consensus." Fiscal 2023 Third Quarter Financial Highlights Total revenue was $23.0 million, down 4% year over year (down 1% in constant currency).SaaS revenue was $20.9
SUNNYVALE, Calif., May 02, 2023 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading knowledge platform for customer engagement, will announce its fiscal 2023 third quarter financial results after the close of regular market trading on Thursday, May 11, 2023, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When: Thursday, May 11th at 2:00 p.m. Pacific Time (5:00 p.m. ET). Webcast: A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.com. Dial In: To access the live c
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SUNNYVALE, Calif., June 14, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading AI knowledge platform for customer service, today announced that Virginia529 has selected the eGain Knowledge Hub™ to enhance its customer service. Virginia529 strives to help make the financial lives of Virginians—and all Americans—better through its commitment to affordable and accessible savings programs and financial education. Available nationwide with account owners in every state, Virginia529 is the largest 529 plan, managing more than $100 billion in assets, as of February 29, 2024. In addition to being the industry leader for higher education savings, Virginia529 also administers a disability
SUNNYVALE, Calif., June 13, 2024 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the AI knowledge platform for customer service, today announced that it has been named in the 2024 Gartner Market Guide for Customer Service Knowledge Management Systems. "By 2025, 100% of generative AI virtual customer assistant and virtual agent assistant projects that lack integration to modern knowledge management systems will fail to meet their customer experience and operational cost-reduction goals," wrote authors Pri Rathnayake and Drew Kraus in the report*. The report provides an overview of the market, outlines trends and challenges, and offers a framework to evaluate vendor capabilities
SUNNYVALE, Calif., May 31, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI knowledge platform for customer service, announced today that its Board of Directors approved a $20 million increase in its stock repurchase program, bringing the aggregate amount eGain may purchase thereunder from $20 million to $40 million of its outstanding common stock. "Our strong balance sheet allows us to focus on driving long-term shareholder value. This increased authorization underscores our belief that our shares are undervalued and demonstrates our confidence in the AI knowledge market opportunity," said Ashu Roy, eGain's CEO. As of May 23, 2024, eGain has repurchased approximately $19.3 million o
SUNNYVALE, Calif., May 29, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI knowledge platform for customer service, today announced that a Global 50 manufacturing giant has selected eGain as its strategic AI knowledge platform to provide trusted answers for customer service. A leader in the rapidly growing market for mobility products, the manufacturer was struggling with incorrect and inconsistent answers for customer service due to siloed knowledge and content repositories. Moreover, its incumbent knowledge system was inadequate for generative AI applications and lacked personalization capabilities. The company chose eGain Knowledge Hub for the following reasons: Rich functionalit
SUNNYVALE, Calif., May 09, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a knowledge platform for customer engagement, today announced financial results for its fiscal 2024 third quarter ended March 31, 2024. "Our new knowledge customer win momentum continued this quarter, including a U.S. megabank," said Ashu Roy, eGain's CEO. "Through the first nine months of the year, our new logo acquisition has grown 50% - year over year - thanks to AssistGPT™, our novel AI solution to efficiently automate knowledge for customer service. Although our total revenue fell short of expectations due to the timing of revenue recognition from our Cisco OEM agreement, we achieved another quarter of enhanced
SUNNYVALE, Calif., May 02, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading AI knowledge platform for customer service, today announced an online seminar on generative AI for customer service, featuring one of its leading utility clients. "Most AI projects fail. Some estimates place the failure rate as high as 80%—almost double the rate of corporate IT project failures a decade ago," writes the Harvard Business Review. Businesses are hungry for lessons learned in implementing Generative AI so they can increase their odds of success. The utility client will talk about how they were able to accelerate knowledge building five-fold, while enabling a stellar 98% finda
SUNNYVALE, Calif., April 30, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a knowledge automation platform for customer engagement, will announce its fiscal 2024 third quarter financial results after the close of regular market trading on Thursday, May 9, 2024, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:Thursday, May 9th at 2:00 p.m. Pacific Time (5:00 p.m. ET).Webcast:A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.com.Dial In:To access the live call, di
SUNNYVALE, Calif., March 25, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading AI knowledge platform for customer service, today announced the availability of its AssistGPT™ generative AI service for CCaaS at Enterprise Connect 2024, being held March 25-28 in Orlando, Florida. An integral part of the eGain Knowledge Hub and powered by Generative AI, AssistGPT is a comprehensive zero-code tool that helps automate the knowledge management lifecycle. An AI Console allows administrators to define controls and guard rails for the use of generative AI, manage prompts, and orchestrate Gen AI with other AI technologies in the enterprise. With pre-built connectors to CCaaS, AssistGPT for
SUNNYVALE, Calif., March 12, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a knowledge automation platform for customer engagement, today announced that CEO Ashu Roy and CFO Eric Smit will be hosting meetings with investors on March 18, 2024 at the 36th Annual Roth Conference taking place March 17-19, 2024 in Dana Point, California. For additional information, or to schedule a meeting with eGain management, please contact either your ROTH representative, or MKR Investor Relations, eGain's investor relations firm, at [email protected]. About eGain eGain Knowledge Hub automates and orchestrates customer engagement across touch points. Powered by AI and analytics, our secure cloud solutio
SUNNYVALE, Calif. and NEWBURY, United Kingdom, Feb. 23, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading AI knowledge platform for customer engagement, today announced that the company will showcase eGain Knowledge Hub with AssistGPT™ at CCW Berlin, scheduled for February 26-29. Rated #1 by analysts and KMWorld, the eGain Knowledge Hub delivers accurate answers and personalized guidance in the flow of work for agents. Accelerating automation in the Knowledge Hub is eGain AssistGPT™, a new no-code, generative AI capability that helps companies build knowledge using customer conversations and SME documents, up to 5x faster than industry benchmarks. The company will demonstrate how
Virginia529 strives to help make the financial lives of Virginians—and all Americans—better through its commitment to affordable and accessible savings programs and financial education. Available nationwide with account owners in every state, Virginia529 is the largest 529 plan, managing more than $100 billion in assets, as of February 29, 2024. In addition to being the industry leader for higher education savings, Virginia529 also administers a disability savings program (ABLEnow) and manages a state-facilitated retirement savings program (RetirePath Virginia).
Key benefits include up to 50% reduction in agent training time; up to 35% enhancement in first-contact resolution; and up to 70% deflection of agent-assisted service requests
eGain (NASDAQ:EGAN) reported quarterly earnings of $0.08 per share which beat the analyst consensus estimate of $0.07 by 14.29 percent. This is a 166.67 percent increase over earnings of $0.03 per share from the same period last year. The company reported quarterly sales of $22.350 million which missed the analyst consensus estimate of $22.806 million by 2.00 percent. This is a 2.88 percent decrease over sales of $23.013 million the same period last year.
The most oversold stocks in the information technology sector presents an opportunity to buy into undervalued companies. The RSI is a momentum indicator, which compares a stock's strength on days when prices go up to its strength on days when prices go down. When compared to a stock's price action, it can give traders a better sense of how a stock may perform in the short term. An asset is typically considered oversold when the RSI is below 30, according to Benzinga Pro. Here’s the latest list of major oversold players in this sector, having an RSI near or below 30. eGain Corporation (NASDAQ:EGAN) On Feb. 8, eGain reported better-than-expected second-quarter financial results. “Our
Shares of Take-Two Interactive Software, Inc. (NASDAQ:TTWO) fell sharply during Friday’s session following third-quarter results. Take-Two reported third-quarter total net bookings of $1.34 billion, down 3% year-over-year. The company also revised its 2024 net bookings forecast to $5.25 billion and $5.3 billion, down from $5.45 billion and $5.55 billion earlier. Take-Two Interactive Software shares dipped 8.8% to $154.69 on Friday. Here are some other stocks moving in today's mid-day session. Gainers Sunworks, Inc. (NASDAQ:SUNW) shares jumped 267% to $0.1990. Sunworks and three subsidiaries recently made the decision to cease operations and filed for Chapter 7 bankruptcy in the Uni
Gainers Cleanspark (NASDAQ:CLSK) shares rose 29.3% to $13.58 during Friday's regular session. The company's market cap stands at $2.6 billion. As per the news, the Q1 earnings report came out yesterday. Meta Materials (NASDAQ:MMAT) shares increased by 24.11% to $3.5. The market value of their outstanding shares is at $19.7 million. Cloudflare (NYSE:NET) stock rose 23.64% to $111.66. The company's market cap stands at $37.4 billion. The company's, Q4 earnings came out yesterday. Aeva Technologies (NYSE:AEVA) stock rose 20.57% to $1.06. The market value of their outstanding shares is at $277.6 million. SPS Commerce (NASDAQ:SPSC) shares rose 15.63% to $212.5. The market value of their outs
Roth MKM analyst Richard Baldry maintains eGain (NASDAQ:EGAN) with a Buy and lowers the price target from $15 to $12.
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