Freshworks Inc. develops software solutions for businesses worldwide. It offers Freshdesk, a solution that empower the support team to work together and resolve customer issues; Freshworks CRM, a solution that keep sales team in the know about prospects and close deals; Freshworks 360, a sales, support, marketing, and success platform; and Freshservice, a solution to streamline information technology service and manage internal requests from the employees. The company also provides Freshchat, a solution to engage with website visitors and product users for sales and customer success; Freshmarketer, an marketing automation solution to acquire, engage, and retain customers; Freshcaller, a solution to reimagine cloud-based phone system for businesses of various sizes; and Freshteam, a solution to recruit and onboard top talent, as well as manage employee data and time off. In addition, it offers Freshrelease, an agile project management software for development teams to plan, track, test, and ship; Freshsuccess, a solution to protect revenue, increase customer lifetime value, and strengthen customer relationships; Freshconnect, a solution that enable teams, partners, and agents to collaborate with full context; Freshping, a solution to monitor website availability, and get alerts and status pages; and Freshstatus, a solution to setup hosted public status page. Further, the company provides The Freshworks Customer-for-Life Cloud that powers the next generation of customer engagement, giving the organization the ability to move past managing leads to nurturing customer relationships. It has a strategic partnership with Tata Consultancy Services. Freshworks Inc. was formerly known as Freshdesk Inc. and changed its name to Freshworks Inc. in June 2017. The company was incorporated in 2010 and is based in San Mateo, California with additional locations in Chennai, Hyderabad, and Bengaluru, India; London, United Kingdom; Sydney and Melbourne, Australia; Berlin, Germany; Paris, France; Singapore; Utrecht, the Netherlands; and Denver, Colorado.
IPO Year: 2021
Exchange: NASDAQ
Website: freshworks.com
| Date | Price Target | Rating | Analyst |
|---|---|---|---|
| 6/3/2025 | $20.00 | Overweight | Cantor Fitzgerald |
| 4/9/2025 | $24.00 → $19.00 | Outperform | Oppenheimer |
| 1/21/2025 | $16.00 → $13.00 | Equal Weight → Underweight | Wells Fargo |
| 1/16/2025 | $22.00 | Perform → Outperform | Oppenheimer |
| 10/16/2024 | $11.00 | Equal Weight | Wells Fargo |
| 5/2/2024 | Outperform → Perform | Oppenheimer | |
| 5/2/2024 | $28.00 → $16.00 | Outperform → Neutral | Robert W. Baird |
| 2/20/2024 | $27.00 | Peer Perform → Outperform | Wolfe Research |
| 1/5/2024 | $20.00 → $30.00 | Hold → Buy | Jefferies |
| 12/28/2023 | $25.00 → $30.00 | Buy | Needham |
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10-Q - Freshworks Inc. (0001544522) (Filer)
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Cantor Fitzgerald resumed coverage of Freshworks with a rating of Overweight and set a new price target of $20.00
Oppenheimer reiterated coverage of Freshworks with a rating of Outperform and set a new price target of $19.00 from $24.00 previously
Wells Fargo downgraded Freshworks from Equal Weight to Underweight and set a new price target of $13.00 from $16.00 previously
Oppenheimer upgraded Freshworks from Perform to Outperform and set a new price target of $22.00
Wells Fargo initiated coverage of Freshworks with a rating of Equal Weight and set a new price target of $11.00
Oppenheimer downgraded Freshworks from Outperform to Perform
Robert W. Baird downgraded Freshworks from Outperform to Neutral and set a new price target of $16.00 from $28.00 previously
Wolfe Research upgraded Freshworks from Peer Perform to Outperform and set a new price target of $27.00
Jefferies upgraded Freshworks from Hold to Buy and set a new price target of $30.00 from $20.00 previously
Needham reiterated coverage of Freshworks with a rating of Buy and set a new price target of $30.00 from $25.00 previously
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SAN MATEO, Calif., Aug. 05, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH) today announced that it will host its Investor Day 2025 on Thursday, September 11 at 8:30 a.m. Pacific Time in San Francisco. Members of the Freshworks executive leadership team will provide in-depth insights about the company's vision, long-term strategy, product innovation, go-to-market priorities, and financial outlook—discussing how the company's uncomplicated, AI-assisted customer and employee service software will drive future growth at Freshworks. A livestream will be accessible the day of the event at https://www.freshworks.com/Freshworks-Investor-Day-Virtual/. About Freshworks Inc.Freshworks I
SAN MATEO, Calif., Aug. 04, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH) today announced that Tyler Sloat, Chief Operating Officer and Chief Financial Officer, is scheduled to participate in a fireside chat at the Oppenheimer 28th Annual Technology, Internet & Communications Conference on August 11, 2025 at 9:25 a.m. Pacific Time (12:25 p.m. Eastern Time). An audio webcast replay will be accessible from the Freshworks investor relations website at https://ir.freshworks.com. About Freshworks Inc.Freshworks Inc. (NASDAQ:FRSH) builds uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet
SAN MATEO, Calif., July 29, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH), the provider of people-first AI service software, today announced financial results for its second quarter ended June 30, 2025. "Freshworks delivered another strong quarter, exceeding our previously provided financial estimates in Q2 with 18% year-over-year revenue growth to $204.7 million, a 29% operating cash flow margin, and 27% adjusted free cash flow margin," said Dennis Woodside, Chief Executive Officer & President of Freshworks. "We believe our strong momentum through the first half of the year reflects that businesses are increasingly turning to Freshworks to reduce complexity. They want AI-power
SAN MATEO, Calif., July 22, 2025 (GLOBE NEWSWIRE) -- Freshworks (NASDAQ:FRSH), today announced a multi-year partnership with McLaren Racing, joining as an Official Partner of the McLaren Formula 1 Team. McLaren has integrated Freshworks' ITSM solution, Freshservice, to boost productivity through more efficient and improved IT services within the team. With AI-powered Freshservice, the McLaren Formula 1 Team is able to ensure its global IT operations run smoothly by addressing service requests quickly and seamlessly, even when spread across the globe during a busy race season – eliminating complexity and driving operational efficiencies across all aspects of the team. Freshservice support
SAN MATEO, Calif., July 02, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH) will announce its financial results for the second quarter ended June 30, 2025 following the close of market on Tuesday, July 29, 2025. Freshworks will host a live audio webcast beginning at 2:00 p.m Pacific Time / 5:00 p.m. Eastern Time that same day to discuss the company's financial results and business highlights. Event: Freshworks Second Quarter 2025 Financial Results Date: Tuesday, July 29, 2025Time: 2:00 p.m. PT / 5:00 p.m. ETAudio webcast: https://ir.freshworks.com A webcast replay will be accessible from the Freshworks investor relations website at https://ir.freshworks.com. The press release wi
SAN MATEO, Calif., June 30, 2025 (GLOBE NEWSWIRE) -- Freshworks (NASDAQ:FRSH), today announced the general availability of Freshservice Journeys, a new AI-assisted capability within its IT and employee service management offering, designed to streamline complex employee processes across functions—driving efficiency, improving cross-functional collaboration, and delivering consistent, personalized employee experience during critical employee events. With Freshservice Journeys, teams across IT, HR, facilities, and other departments can use no-code workflows to build thoughtful employee experiences in key moments that matter such as onboarding, offboarding, promotions, and relocations. "Comp
SAN MATEO, Calif., June 18, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQ:FRSH) today announced the appointment of Ian Tickle as Chief of Global Field Operations (CGFO). Tickle, who has served in this capacity on an interim basis since April, while maintaining his role as Senior Vice President and General Manager of International Sales, will now take on the position full-time to drive the company's field sales-led growth through new business and customer expansion globally. Tickle joined Freshworks one year ago, bringing extensive global leadership experience in enterprise software. Prior to Freshworks, he was President and Chief Revenue Officer at Domo and Vice President EMEA, SaaS
SAN MATEO, Calif., June 11, 2025 (GLOBE NEWSWIRE) -- Most AI-powered service tools stop at answering questions. Freddy now goes further by getting work done. At its flagship Refresh event, Freshworks (NASDAQ:FRSH) unveiled the next generation of its Freddy Agentic AI Platform, a connected, intelligent, continuously learning system of AI agents that don't just reply to service questions, but can resolve them. Whether it's processing an insurance claim, updating a payroll record, or booking a new shipment, Freddy AI now takes action across the applications businesses already use. The company also introduced the Freddy AI Agent Studio, a no-code platform that simplifies the creation and de
SAN MATEO, Calif., May 08, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQ:FRSH) today announced participation in the following events: J.P. Morgan 53rd Annual Global Technology, Media and Communications Conference: Dennis Woodside, Chief Executive Officer and President, is scheduled to participate in a fireside chat on Thursday, May 15, 2025 at 6:20 a.m. Pacific Time (9:20 a.m. Eastern Time) Jefferies Public Technology Conference: Tyler Sloat, Chief Operating Officer and Chief Financial Officer, is scheduled to participate in a fireside chat on Wednesday, May 28, 2025 at 12:00 p.m. Pacific Time (3:00 p.m. Eastern Time)Bank of America Global Technology Conference: Mika Yamamoto,
SAN MATEO, Calif., April 29, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH), the provider of people-first AI service software, today announced financial results for its first quarter ended March 31, 2025. "Freshworks had another fantastic quarter, outperforming our previously provided financial estimates in Q1 with revenue growing 19% year-over-year to $196.3 million, operating cash flow margin of 30% and adjusted free cash flow margin of 28%," said Dennis Woodside, Chief Executive Officer & President of Freshworks. "We continue to outperform because businesses are choosing Freshworks for our uncomplicated customer and employee service solutions." First Quarter 2025 Financial Sum
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Live finance-specific insights
SAN MATEO, Calif., July 29, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH), the provider of people-first AI service software, today announced financial results for its second quarter ended June 30, 2025. "Freshworks delivered another strong quarter, exceeding our previously provided financial estimates in Q2 with 18% year-over-year revenue growth to $204.7 million, a 29% operating cash flow margin, and 27% adjusted free cash flow margin," said Dennis Woodside, Chief Executive Officer & President of Freshworks. "We believe our strong momentum through the first half of the year reflects that businesses are increasingly turning to Freshworks to reduce complexity. They want AI-power
SAN MATEO, Calif., April 29, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH), the provider of people-first AI service software, today announced financial results for its first quarter ended March 31, 2025. "Freshworks had another fantastic quarter, outperforming our previously provided financial estimates in Q1 with revenue growing 19% year-over-year to $196.3 million, operating cash flow margin of 30% and adjusted free cash flow margin of 28%," said Dennis Woodside, Chief Executive Officer & President of Freshworks. "We continue to outperform because businesses are choosing Freshworks for our uncomplicated customer and employee service solutions." First Quarter 2025 Financial Sum
SAN MATEO, Calif., Feb. 11, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH), the provider of people-first AI service software, today announced financial results for its fourth quarter and full year ended December 31, 2024. "Freshworks outperformed its previously provided estimates again in Q4 across all our key metrics, delivering another strong quarter with revenue growing 22% year over year to $194.6 million, operating cash flow margin of 21%, and an adjusted free cash flow margin of 21%," said Dennis Woodside, Chief Executive Officer & President of Freshworks. "Companies are leaving legacy vendors and coming to Freshworks for our uncomplicated, modern employee and customer expe
SAN MATEO, Calif., Nov. 06, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH), the provider of people-first AI service software, today announced financial results for its third quarter ended September 30, 2024. "Freshworks delivered a strong third quarter, with revenue growing 22% year over year to $186.6 million, net cash provided by operating activities margin improving to 23%, and free cash flow margin improving to 21%," said Dennis Woodside, CEO & President of Freshworks. "We continue to see mid-market and enterprise companies choose Freshworks as the AI-powered service platform that enables them to scale with exceptional customer and employee experiences." Third Quarter 2024 Fi
SAN MATEO, Calif., July 30, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH), a leading software company empowering businesses to delight their customers and employees, today announced financial results for its second quarter ended June 30, 2024. "Freshworks delivered a solid Q2, growing revenue to $174.1 million with a free cash flow margin of 19%," said Dennis Woodside, CEO & President of Freshworks. "Our results reflect our increasing financial discipline and our ability to meet the needs of customers with our AI-powered solutions. With clear strategic priorities in place, we are well positioned to seize the massive opportunity in front of us." Second Quarter
First quarter revenue grew 20% year-over-year, 19% adjusting for constant currencyImproved business efficiency with $40.6 million in net cash provided by operating activities and $38.7 million of free cash flow in the quarter SAN MATEO, Calif., May 01, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH), a leading software company empowering businesses to delight their customers and employees, today announced financial results for its first quarter ended March 31, 2024. "Freshworks delivered 20% revenue growth with improving profitability and a strong free cash flow margin in Q1," said Girish Mathrubootham, CEO and Founder of Freshworks. "I'm particularly proud of the progress we've m
Full year revenue grew 20% year-over-year for both as reported and constant currencyFourth quarter revenue grew 20% year-over-year, 19% adjusting for constant currencyImproved business efficiency with $30.9 million in net cash provided by operating activities and $28.6 million of free cash flow in the quarter SAN MATEO, Calif., Feb. 06, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH), a leading software company empowering businesses to delight their customers and employees, today announced financial results for its fourth quarter and full year ended December 31, 2023. "At Freshworks, we delivered a strong finish to the year, outperforming our financial estimates across the board i
Third quarter revenue grew 19% year-over-yearImproved business efficiency with $23.9 million in net cash provided by operating activities and $22.1 million of free cash flow in the quarterRaising full year 2023 financial outlook midpoint for non-GAAP operating profit to $40 million SAN MATEO, Calif., Oct. 31, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH), a leading software company empowering businesses to delight their customers and employees, today announced financial results for its third quarter ended September 30, 2023. "We delivered another solid quarter of execution as we outperformed our estimates across our key financial metrics and further i
Second quarter revenue grew 19% year-over-year, 20% adjusting for constant currencyImproved business efficiency with $18.1 million of free cash flow in the quarterRaising full-year 2023 financial outlook midpoint for non-GAAP operating profit to $28 million San Mateo, Calif., Aug. 01, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH), a leading software company empowering businesses to delight their customers and employees, today announced financial results for its second quarter ended June 30, 2023. "Freshworks is building on the foundations we set at the start of the year to deliver faster product innovation, and improve our efficiency," said Girish Mathrubootham, CEO and Founder
First quarter revenue grew 20% year-over-year, 23% adjusting for constant currencyGenerated the first quarter of non-GAAP operating profit as a public company with $3.9 millionImproved business efficiency with $9.1 million of free cash flow in the quarterRaising full-year 2023 financial outlook midpoint for non-GAAP operating profit to $5 million SAN MATEO, Calif., May 02, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH), a leading software company empowering businesses to delight their customers and employees, today announced financial results for its first quarter ended March 31, 2023. "Freshworks had a strong quarter of execution in Q1," said Girish Mathrubootham, CEO and Founde
Live Leadership Updates
SAN MATEO, Calif., June 18, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQ:FRSH) today announced the appointment of Ian Tickle as Chief of Global Field Operations (CGFO). Tickle, who has served in this capacity on an interim basis since April, while maintaining his role as Senior Vice President and General Manager of International Sales, will now take on the position full-time to drive the company's field sales-led growth through new business and customer expansion globally. Tickle joined Freshworks one year ago, bringing extensive global leadership experience in enterprise software. Prior to Freshworks, he was President and Chief Revenue Officer at Domo and Vice President EMEA, SaaS
SAN MATEO, Calif., Dec. 02, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH) today announced Srinivasan Raghavan as its new Chief Product Officer (CPO) with over two decades of leadership experience in the enterprise SaaS industry. Srini will lead and scale the Freshworks' product strategy and vision for its people-first AI service software used to deliver exceptional customer experiences (CX) and employee experiences (EX). He joins the Freshworks executive management team, reporting directly to Chief Executive Officer and President Dennis Woodside. "Srini is a key addition to our team to lead innovation that delivers a scalable trajectory for growth across our three key business pr
Rocketlane champions professional services teams, the OGs of after sales experts, with an all-in-one AI powered platform to deliver the promise of sales and removes siloed project management and inefficiencies. SAN MATEO, Calif., June 25, 2024 /PRNewswire/ -- Professional services teams in companies are like the A-Team, a group of individuals who help clients extract the real value of a product or service they have purchased. They deliver on the mission of the company and the promise of the sales teams. However, today, their work is stifled by a mix-and-match of tools and legacy systems. Enabling them to succeed and thrive in their work, workflow automation platform Rocketlane is today annou
SAN MATEO, Calif., May 01, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH) today announced the appointment of Dennis Woodside as Freshworks' Chief Executive Officer & President, effective later today. Woodside, currently Freshworks' President, will succeed Girish Mathrubootham, the company's Founder, as CEO. Mathrubootham will transition to a new role of Executive Chairman. Mathrubootham will remain the chairman of the Board of Directors, and Woodside will also remain a member of the Board of Directors. Since founding Freshworks in 2010, Mathrubootham has transformed Freshworks from a fledgling startup in Chennai into a leading SaaS company headquartered in San Mateo, with produ
SAN MATEO, Calif., Feb. 07, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQ:FRSH) today announced the appointment of Abe Smith as the company's Chief of Global Field Operations. He will be responsible for leading field sales worldwide as Freshworks grows upmarket and new business increasingly comes from field sales. Smith brings nearly 25 years of experience at public software companies Zoom, Oracle and Cisco (WebEx), leading teams responsible for building relationships to top enterprise customers and driving more than $1 billion in revenue. "Abe is an impressive leader who has successfully scaled field sales from local to international and mid market to enterprise. This makes him excep
SAN MATEO, Calif., Nov. 28, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH) today announced the appointment of Mika Yamamoto as the company's Chief Customer and Marketing Officer. She will be responsible for leading the company's global marketing and customer experience teams. Yamamoto comes to Freshworks from F5 (NASDAQ:FFIV) where she most recently served as the Executive Vice President and the Chief Marketing and Customer Engagement Officer, and led the company's data, marketing, digital transformation, and customer experience efforts across all products, segments, channels, and geographies. "Mika's combined CMO and CXO roles have given her a unique perspective that has ultimate
SAN MATEO, Calif., Aug. 28, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQ:FRSH) today announced the appointment of Johanna Jackman as the company's new Chief People Officer (CPO). Johanna joins the executive team and reports to Freshwork's Chief Executive Officer Girish Mathrubootham and President Dennis Woodside. Jackman will be responsible for the company's global human resources strategy and operations, which oversees HR business partnerships, talent acquisition and employee development, facilities, compensation and benefits, corporate social responsibility programs, and diversity, equity and inclusion strategy. A global executive who focuses on driving business impact, Jackman has
CrowdStrike Holdings, Inc. (NASDAQ:CRWD), a leader in cloud-delivered protection of endpoints, cloud workloads, identity and data, today announced the appointment of Johanna Flower to the company's board of directors. A renowned cybersecurity, go-to-market and modern governance expert, Ms. Flower currently sits on the boards of cloud leaders like Freshworks (NASDAQ:FRSH) and ForgeRock (NYSE:FORG), as well as several high-growth private SaaS companies. She also has direct experience working closely with CrowdStrike's leadership team and board, having served as the company's first chief marketing officer and having played a key role in taking the company public in 2019. "Johanna's reputatio
SAN MATEO, Calif., Nov. 30, 2022 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH), a software company empowering the people who power business, today announced the appointment of Jason Loomis as Chief Information Security Officer. With this appointment, the company bolsters its senior technical leadership as it continues to put the power of software back in the people's hands with applications easy enough for everyone to use. "Businesses need fast, easy and secure software to delight their customers and employees," said Prakash Ramamurthy, Chief Product Officer at Freshworks. "Jason brings a proven track record of operational excellence in security, at massive scale, to our team. We valu
SAN MATEO, Calif., Aug. 31, 2022 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ:FRSH), a software company empowering the people who power business, today announced that Dennis Woodside is joining the Company's executive leadership team as President, effective September 1, 2022. Reporting to Freshworks CEO and Founder Girish Mathrubootham in this newly created role, Woodside will be responsible for leading Freshworks' global business operations and strategy. Woodside most recently served as president of Impossible Foods where he oversaw operations, manufacturing, supply chain, sales, marketing, HR and other functions for more than three years. Previously, he was chief operating officer of Dro