IBEX Limited provides end-to-end technology-enabled customer lifecycle experience solutions in the United States and internationally. The company provides ibex Connect, a customer engagement solution that comprises customer service, technical support, revenue generation, and other value-added outsourced back-office services through the CX model, which integrates voice, email, chat, SMS, social media, and other communication applications; ibex Digital, a customer acquisition solution that includes digital marketing, e-commerce technology, and platform solutions; and ibex CX, a customer experience solution, which provides a suite of proprietary software tools to measure, monitor, and manage its clients' customer experience. As of October 1, 2021, the company operated 33 customer engagement and three customer acquisition delivery centers. It serves banking and financial services, delivery and logistics, health tech and wellness, high tech, retail and e-commerce, streaming and entertainment, travel and hospitality, and utility industries. The company was formerly known as IBEX Holdings Limited and changed its name to IBEX Limited in September 2019. The company was incorporated in 2017 and is headquartered in Washington, District of Columbia. IBEX Limited is a subsidiary of The Resource Group International Limited.
IPO Year: 2020
Exchange: NASDAQ
Website: ibex.co
| Date | Price Target | Rating | Analyst |
|---|---|---|---|
| 5/12/2025 | $30.00 | Outperform → Neutral | Robert W. Baird |
| 11/10/2023 | $17.00 | Overweight → Neutral | Piper Sandler |
| 9/14/2023 | $27.00 → $18.00 | Outperform → Sector Perform | RBC Capital Mkts |
| 7/19/2022 | $20.00 | Buy → Neutral | Citigroup |
| 2/17/2022 | $18.00 → $20.00 | Overweight | Piper Sandler |
| 1/13/2022 | $21.00 → $18.00 | Overweight | Piper Sandler |
| 11/24/2021 | $23.00 → $21.00 | Buy | Citigroup |
| 11/23/2021 | $24.00 → $22.00 | Outperform | RBC Capital |
| 11/23/2021 | $22.00 → $21.00 | Overweight | Piper Sandler |
| 9/16/2021 | $29.00 → $23.00 | Buy | Citigroup |
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WASHINGTON and MANILA, Philippines, Dec. 03, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced that it has been named winner of the 2025 Asia's Most Influential Companies Award. ibex Philippines received the award at The Asia Corporate Excellence & Sustainability (ACES) Awards 2025 Gala, held on November 27, 2025, in Bali, Indonesia, celebrating Asia's leading sustainability champions and leaders. "Being recognized as one of Asia's Most Influential Companies at The 2025 ACES Awards is a tremendous honor for ibex," said Potski Alvarez, President of ibex Phili
WASHINGTON, Nov. 19, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced that it has earned two prestigious 2025 Globee® Awards. ibex Wave iX AI Virtual Agent—the industry-leading conversational AI for chat and voice—won the Globee® Technology Award for AI-Driven Customer Experience. In addition, the ibex Wave iX solution suite earned the Globee® Award for Excellence in Customer Experience, underscoring ibex's leadership in delivering seamless, end-to-end AI-powered customer journeys. The Globee® Awards for Technology celebrate the most innovative and impactfu
Record first quarter Revenue, Adjusted EBITDA, EPS, Adjusted EPS, and Free Cash FlowRevenue grew 16.5% versus prior year quarterEPS grew 91% year-over-year to $0.82 and adjusted EPS grew 74% to $0.90Raises Fiscal Year Guidance WASHINGTON, Nov. 06, 2025 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex") (NASDAQ:IBEX), a leading provider in global business process outsourcing and end-to-end customer engagement technology solutions, today announced financial results for its first fiscal quarter ended September 30, 2025. Three months ended September 30,($ millions, except per share amounts) 2025 2024 ChangeRevenue$151.2 $129.7 16.5%Net income$12.0 $7.5 59.9%Net income margin 8.0% 5.8% 220 bps
BOHOL, Philippines, Oct. 28, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced that it has been awarded the Enterprise-Based Education and Training (EBET) accreditation by the Technical Education and Skills Development Authority (TESDA), making it the first and only accredited enterprise in Central Visayas. ibex has partnered with TESDA, the government agency responsible for managing and supervising technical education and skills development in the Philippines. This collaboration between ibex's Talent Acquisition, Training, and Operations teams will enhance t
WASHINGTON, Oct. 23, 2025 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex") (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced it will report first quarter 2026 financial results after the market close on Thursday, November 6, 2025. Management will host a conference call and webcast to discuss the Company's financial results, recent developments, and business outlook at 4:30 p.m. ET. What: IBEX Limited Announces First Quarter 2026 Financial ResultsWhen: Thursday, November 6, 2025Time: 4:30 p.m. ETLive Call: Register Here for Dial-In and PINWebcast:Register Here for Webcast About ibexibex delive
ORLANDO, Fla., Oct. 22, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced it will participate in a joint session with Red Roof at the ICMI's Contact Center Expo, October 27-30, 2025, at the Loews Royal Pacific Resort. The expert panel discussion, titled "The CX Revolution in the Hospitality Industry: How Red Roof Transformed its Call Center into an Award-Winning, AI-Driven Experience," is scheduled on Wednesday, October 29th, from 4:00 - 5:00 p.m. Eastern time, and will include Shanna Wright, Vice President, Distribution Services, Red Roof; Katie Henshaw, Dir
LA CROSSE, Wis., Oct. 16, 2025 /PRNewswire/ -- Authenticom Group of Companies today announced the acquisition of substantially all assets of iSKY's Automotive Experience Division from ibex, including the industry-leading RefleCX™ platform. The acquisition marks a significant milestone in Authenticom Group's strategy to expand its full-stack data and CX capabilities that will deliver transformative customer engagement solutions across the automotive industry. iSKY has been a trusted partner to some of the world's leading automotive brands, delivering innovative customer experie
WASHINGTON, Oct. 09, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced the appointment of Michael Ringman as Chief Technology Officer. Ringman brings to ibex more than 25 years of technology leadership experience with both TTEC and Telus Digital. As CTO, Ringman will lead ibex's technology strategy of building and deploying best-in-class AI solutions for its clients. He will also be responsible for global infrastructure and IT security. Ringman will be a key leader in furthering ibex's leadership position in building differentiated AI-centric technology. "We
SAN DIEGO, Sept. 16, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced its sponsorship of the Customer Response Summit (CRS) – San Diego, an Execs In The Know (EITK) event, taking place September 17–19, 2025, at the InterContinental San Diego. As part of the three-day conference, ibex will take the stage with Peloton for a "Moments of Brilliance" presentation, highlighting how innovative CX strategies and technology are transforming customer engagement and delivering measurable results. "We are thrilled to once again sponsor the EITK Customer Response Su
Record fourth quarter and full-year Revenue, EPS, Adjusted EPS, and Free Cash FlowFourth quarter revenue grew 18.2% versus prior year quarter, and full-year revenue grew 9.8%Fourth quarter EPS of $0.66 and adjusted EPS of $0.87 grew 19% and 50%, respectivelyFull-year EPS of $2.36 and adjusted EPS of $2.75 grew 28% and 31%, respectively Exceeded high end of Revenue and Adjusted EBITDA Guidance WASHINGTON, Sept. 11, 2025 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex"), a leading provider in global business process outsourcing and end-to-end customer engagement technology solutions, today announced financial results for its fourth quarter and fiscal year ended June 30, 2025. Three months ended Ju
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Robert W. Baird downgraded IBEX Ltd. from Outperform to Neutral and set a new price target of $30.00
Piper Sandler downgraded IBEX Ltd. from Overweight to Neutral and set a new price target of $17.00
RBC Capital Mkts downgraded IBEX Ltd. from Outperform to Sector Perform and set a new price target of $18.00 from $27.00 previously
Citigroup downgraded IBEX Ltd. from Buy to Neutral and set a new price target of $20.00
Piper Sandler reiterated coverage of IBEX Holdings with a rating of Overweight and set a new price target of $20.00 from $18.00 previously
Piper Sandler reiterated coverage of IBEX Holdings with a rating of Overweight and set a new price target of $18.00 from $21.00 previously
Citigroup reiterated coverage of IBEX Holdings with a rating of Buy and set a new price target of $21.00 from $23.00 previously
RBC Capital reiterated coverage of IBEX Holdings with a rating of Outperform and set a new price target of $22.00 from $24.00 previously
Piper Sandler reiterated coverage of IBEX Holdings with a rating of Overweight and set a new price target of $21.00 from $22.00 previously
Citigroup reiterated coverage of IBEX Holdings with a rating of Buy and set a new price target of $23.00 from $29.00 previously
Live Leadership Updates
ORLANDO, Fla., Oct. 22, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced it will participate in a joint session with Red Roof at the ICMI's Contact Center Expo, October 27-30, 2025, at the Loews Royal Pacific Resort. The expert panel discussion, titled "The CX Revolution in the Hospitality Industry: How Red Roof Transformed its Call Center into an Award-Winning, AI-Driven Experience," is scheduled on Wednesday, October 29th, from 4:00 - 5:00 p.m. Eastern time, and will include Shanna Wright, Vice President, Distribution Services, Red Roof; Katie Henshaw, Dir
WASHINGTON, Oct. 09, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced the appointment of Michael Ringman as Chief Technology Officer. Ringman brings to ibex more than 25 years of technology leadership experience with both TTEC and Telus Digital. As CTO, Ringman will lead ibex's technology strategy of building and deploying best-in-class AI solutions for its clients. He will also be responsible for global infrastructure and IT security. Ringman will be a key leader in furthering ibex's leadership position in building differentiated AI-centric technology. "We
WASHINGTON, July 30, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced the appointment of Michael Darwal as President of ibex Digital. "I am delighted to name Mike President of ibex Digital," said ibex CEO Bob Dechant. "He has played an instrumental role in developing our digital business. Thanks to his efforts and leadership, ibex Digital is growing at double-digit rates and delivering amazing results, including increased customer acquisition volume across our trophy clients and best-in-class agent performance. These results have been a meaningful part of
WASHINGTON, May 27, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced the appointment of Ricky Fields as Global Head of Business Development for ibex Wave iX, the company's next-gen AI solutions platform that is redefining the customer experience (CX) industry. In this role, Fields will report directly to Carl O'Neil, EVP and GM of Wave iX, Augment, and ibex CX. He will spearhead the company's new go-to-market strategy as ibex scales Wave iX across industries seeking high-performance, non-human agent solutions that deliver seamless, fully autonomous customer
KINGSTON, Jamaica, Feb. 12, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced the appointment of Phil Taylor as Senior Vice President and Country Manager for Jamaica. In his new role, Phil will report directly to David Wilkerson, Executive Vice President of Global Operations, and will oversee the company's operations and strategic initiatives in Jamaica. Phil joined ibex two years ago as Vice President of Operations and has since become an integral part of the organization. With over 20 years of experience in the contact center industry, Phil has built a re
WASHINGTON, Jan. 06, 2025 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex"), a leading provider in global business process outsourcing and end-to-end customer engagement technology solutions, today announced the appointment of Karen Batungbacal to its Board of Directors. Batungbacal will begin her official duties as a board member on January 20, 2025. "We are excited to welcome Karen to our Board of Directors," said Bob Dechant, Board Member and Chief Executive Officer of ibex Limited. "As we continue to pursue our strategy to redefine customer experience (CX) with AI and further grow in key vertical markets and geographies, Karen is the ideal partner to help guide our growth as we scale efficien
WASHINGTON, Nov. 20, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced that ibex Chief Technology Officer Andreas Wilkens will join industry leaders from SAP, Google, and Microsoft for a high-level panel discussion on ethical AI implementation in business. The panel – AI for Competitive Edge: Balancing Innovation and Ethics for Growth – will be hosted by SAP in Bellevue, Wash. on Thursday, November 21, 2024. The panel, which will be moderated by Monika Sengul-Jones of the University of Washington, will discuss critical themes including Bias and Fairness, Priv
WASHINGTON, Aug. 27, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced the appointment of Andreas Wilkens as Chief Technology Officer (CTO), effective September 1, 2024, reporting to ibex CEO Bob Dechant. Wilkens will lead the technology vision, strategy, and execution as ibex redefines customer experience (CX) with next-generation AI-powered solutions. "Andy brings a deep background of AI and CX to ibex," said Dechant. "His vision and experience will be critical assets for ibex as we accelerate our strategy of developing groundbreaking AI-powered solu
WASHINGTON, April 22, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Jim Ferrato, Chief Information Officer, will retire June 30, 2024. Ferrato has served as CIO of ibex since 2015. His leadership has been instrumental in the company's success, from building its award-winning BPO 2.0 technology platform to ramping up thousands of remote employees during COVID. Ferrato also led the development of ibex's groundbreaking Generative AI-powered Wave iX customer experience solutions suite, which delivers advanced, hyper-personalized, and intelligent customer and brand
WASHINGTON, March 26, 2024 (GLOBE NEWSWIRE) -- ibex, a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Amanda Gunter has been named Vice President of Business Development. Gunter brings more than a decade of experience as a sales leader in the contact center industry. In her role, Gunter will be responsible for growing new business for ibex and report to John Thompson, Head of Sales at ibex. "We are excited to welcome Amanda to the ibex team," said Thompson. "She brings deep industry expertise and a unique sales approach that creates strategic and valuable business outcomes. Amanda's success in building
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Record first quarter Revenue, Adjusted EBITDA, EPS, Adjusted EPS, and Free Cash FlowRevenue grew 16.5% versus prior year quarterEPS grew 91% year-over-year to $0.82 and adjusted EPS grew 74% to $0.90Raises Fiscal Year Guidance WASHINGTON, Nov. 06, 2025 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex") (NASDAQ:IBEX), a leading provider in global business process outsourcing and end-to-end customer engagement technology solutions, today announced financial results for its first fiscal quarter ended September 30, 2025. Three months ended September 30,($ millions, except per share amounts) 2025 2024 ChangeRevenue$151.2 $129.7 16.5%Net income$12.0 $7.5 59.9%Net income margin 8.0% 5.8% 220 bps
WASHINGTON, Oct. 23, 2025 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex") (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced it will report first quarter 2026 financial results after the market close on Thursday, November 6, 2025. Management will host a conference call and webcast to discuss the Company's financial results, recent developments, and business outlook at 4:30 p.m. ET. What: IBEX Limited Announces First Quarter 2026 Financial ResultsWhen: Thursday, November 6, 2025Time: 4:30 p.m. ETLive Call: Register Here for Dial-In and PINWebcast:Register Here for Webcast About ibexibex delive
LA CROSSE, Wis., Oct. 16, 2025 /PRNewswire/ -- Authenticom Group of Companies today announced the acquisition of substantially all assets of iSKY's Automotive Experience Division from ibex, including the industry-leading RefleCX™ platform. The acquisition marks a significant milestone in Authenticom Group's strategy to expand its full-stack data and CX capabilities that will deliver transformative customer engagement solutions across the automotive industry. iSKY has been a trusted partner to some of the world's leading automotive brands, delivering innovative customer experie
Record fourth quarter and full-year Revenue, EPS, Adjusted EPS, and Free Cash FlowFourth quarter revenue grew 18.2% versus prior year quarter, and full-year revenue grew 9.8%Fourth quarter EPS of $0.66 and adjusted EPS of $0.87 grew 19% and 50%, respectivelyFull-year EPS of $2.36 and adjusted EPS of $2.75 grew 28% and 31%, respectively Exceeded high end of Revenue and Adjusted EBITDA Guidance WASHINGTON, Sept. 11, 2025 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex"), a leading provider in global business process outsourcing and end-to-end customer engagement technology solutions, today announced financial results for its fourth quarter and fiscal year ended June 30, 2025. Three months ended Ju
WASHINGTON, Aug. 28, 2025 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex") (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced it will report fourth quarter and fiscal year 2025 financial results after the market close on Thursday, September 11, 2025. Management will host a conference call and webcast to discuss the Company's financial results, recent developments, and business outlook at 4:30 p.m. ET. What:IBEX Limited Announces Fourth Quarter and Fiscal Year 2025 Financial ResultsWhen:Thursday, September 11, 2025Time:4:30 p.m. ETLive Call:Register Here for Dial-In and PINWebcast:Register Here for
Quarterly revenue grew 11% versus prior year quarter - highest growth in ten quartersAdjusted EPS of $0.82 - an increase of 18% to prior year quarterMakes strategic entry into India - launching with leading healthcare clientBoard authorizes a new $15 million share repurchase plan WASHINGTON, May 08, 2025 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex"), a leading provider in global business process outsourcing and end-to-end customer engagement technology solutions, today announced financial results for its third fiscal quarter ended March 31, 2025. Three months ended March 31, 2025 Nine months ended March 31, 2025($ millions, except per share amounts) 2025 2024 Change 2025 2024 ChangeRe
WASHINGTON, April 24, 2025 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex") (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced it will report third quarter 2025 financial results after the market close on Thursday, May 8, 2025. Management will host a conference call and webcast to discuss the Company's financial results, recent developments, and business outlook at 4:30 p.m. ET. What:IBEX Limited Announces Third Quarter 2025 Financial ResultsWhen:Thursday, May 8, 2025Time:4:30 p.m. ETLive Call:Register Here for Dial-In and PINWebcast:https://investors.ibex.co/ About ibexibex delivers innovative business pr
Quarterly revenue grew 6.1% versus prior year quarter - highest growth in 9 quartersStrong adjusted EBITDA margin expansion year-over-year - 10 out of the last 11 quarters Adjusted EPS of $0.59 - an increase of 36% to prior year quarterRaises guidance on revenue and lower end of EBITDA rangeRepurchased approximately 3.6 million shares from TRGI during the second quarter of fiscal year 2025, representing 21% of our shares outstanding and eliminating controlled company status WASHINGTON, Feb. 06, 2025 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex"), a leading provider in global business process outsourcing and end-to-end customer engagement technology solutions, today announced financial resu
WASHINGTON, Jan. 27, 2025 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex") (NASDAQ:IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced it will report second quarter 2025 financial results after the market close on Thursday, February 6, 2025. Management will host a conference call and webcast to discuss the Company's financial results, recent developments, and business outlook at 4:30 p.m. ET. What:IBEX Limited Announces Second Quarter 2025 Financial ResultsWhen:Thursday, February 6, 2025Time:4:30 p.m. ETLive Call:Register Here for Dial-In and PINWebcast:https://investors.ibex.co/ About ibexibex delivers innovative
Record first quarter revenue, net income, EPS, and adjusted EBITDAStrong adjusted EBITDA margin expansion year-over-year - nine out of the last ten quarters Repurchased approximately 282,000 shares at a total cost of $4.7 million during first quarter of fiscal year 2025, representing 1.7% of our shares outstanding at September 30, 2024 WASHINGTON, Nov. 07, 2024 (GLOBE NEWSWIRE) -- IBEX Limited ("ibex"), a leading provider in global business process outsourcing and end-to-end customer engagement technology solutions, today announced financial results for its first fiscal quarter ended September 30, 2024. Three months endedSeptember 30, ($ millions, except per share amounts)202
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