LivePerson, Inc., together with its subsidiaries, provides conversational commerce solutions. The company operates in two segments, Business and Consumer. The Business segment enables brands to leverage LiveEngage's intelligence engine to connect with consumers through an integrated suite of mobile and online business messaging technologies. The Consumer segment facilitates online transactions between independent service providers and individual consumers seeking information and knowledge through mobile and online messaging. The company offers The Conversational Cloud, an enterprise-class and cloud-based platform, which enables businesses and consumers to connect through conversational interfaces, such as in-app and mobile messaging. It also provides professional services and value-added business consulting services. The company sells its products through direct and indirect sales channels to Fortune 500 companies, Internet businesses, online merchants, small businesses, automotive dealers, universities, libraries, government agencies, and not-for-profit organizations. It operates in the United States, Canada, Latin America, South America, Europe, the Middle East, Africa, and the Asia-Pacific region. The company has strategic partnerships with TTEC that focuses on customer experience; and DMI to redefine customer experience with digital engagement, messaging, and artificial intelligence driven automation. LivePerson, Inc. was founded in 1995 and is headquartered in New York, New York.
IPO Year: 2000
Exchange: NASDAQ
Website: liveperson.com
Date | Price Target | Rating | Analyst |
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11/8/2024 | $1.00 | Buy → Hold | Craig Hallum |
2/29/2024 | $6.00 → $2.00 | Buy → Neutral | ROTH MKM |
8/9/2023 | $7.00 | Hold → Buy | Craig Hallum |
8/9/2023 | $6.00 | Neutral → Buy | ROTH MKM |
7/12/2023 | $3.00 → $6.00 | Sell → Hold | Loop Capital |
5/8/2023 | $4.00 → $3.00 | Hold → Sell | Loop Capital |
3/17/2023 | $8.00 → $5.00 | Underperform → Neutral | Credit Suisse |
3/16/2023 | $15.00 → $6.00 | Buy → Hold | Craig Hallum |
3/16/2023 | $25.00 → $6.00 | Buy → Neutral | ROTH MKM |
3/3/2023 | $13.00 → $15.00 | Hold → Buy | Craig Hallum |
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Industry expert joins the company to help businesses create personalized, AI-driven customer experiences that transform how they connect and engage consumers across all communication channels NEW YORK, Dec. 17, 2024 /PRNewswire/ -- LivePerson (NASDAQ:LPSN), a leading provider of trusted enterprise conversational AI and outcome-driven digital transformation, today announced that Christopher Mina will be joining the company as Chief Technology & Product Officer. In this role, Mina will set LivePerson's product vision and oversee the company's engineering and product operations to enhance customer experience and accelerate innovation.
NEW YORK, Dec. 16, 2024 /PRNewswire/ -- LivePerson, Inc. (NASDAQ:LPSN) (the "Company"), a leading provider of trusted enterprise conversational AI and outcome-driven digital transformation, is pleased to announce the appointment of two new board members, Dan Fletcher and Karin-Joyce (KJ) Tjon. "We are excited to welcome Dan and K.J. to the LivePerson Board of Directors," said Bruce Hansen, Chair of the Board. "Both bring an exceptional level of expertise in business turnarounds, with a particular focus on financial, strategic and operational execution. These appointments add c
Proven tech industry leaders join leading digital-first conversations company to accelerate go-to-market and partner ecosystem NEW YORK, Sept. 10, 2024 /PRNewswire/ -- LivePerson (NASDAQ:LPSN), the enterprise leader in digital-first customer conversations, today announced the appointments of Richard Halkett as Senior Vice President, Americas Sales and Rich Steeves as Senior Vice President, Partnerships. The addition of these two accomplished leaders supports LivePerson's strategy to accelerate the business, build its go-to-market capabilities and partner ecosystem, and deliver greater value to its world-class enterprise customers.
Established revenue leader with proven track record of success joins leading digital conversations company NEW YORK, May 28, 2024 /PRNewswire/ -- LivePerson (NASDAQ:LPSN), the enterprise leader in digital customer conversations, today announced the appointment of Sandy Hogan as Chief Revenue Officer. Hogan joins the company as part of its go-to-market transformation strategy aimed at generating even more value for its enterprise customers. LPSN), the enterprise leader in digital customer conversations, announced the appointment of Sandy Hogan as Chief Revenue Officer. Hogan joins the company as part of its go-to-market trans
Accomplished customer experience leader with track record of driving industry-best gross retention rates joins leading digital conversations company NEW YORK, Feb. 21, 2024 /PRNewswire/ -- LivePerson (NASDAQ:LPSN), the enterprise leader in digital customer conversations, today announced the appointment of Chief Customer Officer Kevin Meeks. An established customer experience leader with a track record of success driving revenue and improvements in gross retention, Meeks will be the company's first Chief Customer Officer, responsible for helping customer brands fully realize the value of their investments in LivePerson's award-winning platform for AI-empowered digital customer conversations.
Investors can contact the law firm at no cost to learn more about recovering their losses LOS ANGELES, Jan. 23, 2024 (GLOBE NEWSWIRE) -- The Portnoy Law Firm advises LivePerson, Inc. ("LivePerson" or the "Company) (NASDAQ:LPSN) investors that a lawsuit was filed on behalf of investors that purchased LivePerson securities between May 10, 2022 and March 16, 2023, inclusive (the "Class Period"). Investors are encouraged to contact attorney Lesley F. Portnoy, by phone 844-767-8529 or email: [email protected], to discuss their legal rights, or click here to join the case via www.portnoylaw.com. The Portnoy Law Firm can provide a complimentary case evaluation and discuss investors' option
Seasoned enterprise software and customer experience leader joins leading conversational AI company NEW YORK, Jan. 9, 2024 /PRNewswire/ -- LivePerson, Inc. (NASDAQ:LPSN), the global leader in enterprise conversations, today announced that its Board of Directors has appointed John Sabino as CEO, effective January 10, 2024. Sabino will also become a member of the LivePerson Board on that date. Sabino's appointment was unanimously approved by the Board following a thorough and deliberate search process conducted by a committee composed of independent directors. LPSN), the global leader in enterprise conversations, announced tha
Investors can contact the law firm at no cost to learn more about recovering their losses LOS ANGELES, Dec. 11, 2023 (GLOBE NEWSWIRE) -- The Portnoy Law Firm advises LivePerson, Inc. ("LivePerson" or the "Company) (NASDAQ:LPSN) investors that a lawsuit was filed on behalf of investors that purchased LivePerson securities between May 10, 2022 and March 16, 2023, inclusive (the "Class Period"). Investors are encouraged to contact attorney Lesley F. Portnoy, by phone 844-767-8529 or email: [email protected], to discuss their legal rights, or click here to join the case via www.portnoylaw.com. The Portnoy Law Firm can provide a complimentary case evaluation and discuss investors
Lead Independent Director Jill Layfield Appointed Board Chair NEW YORK, July 12, 2023 /PRNewswire/ -- LivePerson, Inc. (NASDAQ:LPSN) ("LivePerson" or the "Company"), a global leader in Conversational AI, today announced that Robert LoCascio will depart as Chief Executive Officer, effective December 31, 2023 at the end of the term of his contract, which will not be renewed. Jill Layfield, Lead Independent Director of the Board, has assumed the role of Board Chair. The Company has retained a nationally recognized executive search firm to identify a successor and intends to effect a smooth and orderly transition. Mr. LoCascio will also resign from the Board concurrent with his departure as Chi
NEW YORK, Feb. 13, 2023 /PRNewswire/ -- LivePerson, Inc. (NASDAQ:LPSN) ("LivePerson" or the "Company"), a global leader in Conversational AI, today announced that James "Jim" Miller, former Chief Technology Officer of Wayfair, Inc., has been appointed as an independent member of the Company's Board of Directors ("Board"), effective immediately. Miller replaces Ernest Cu, who stepped down from the Company's Board due to other professional obligations requiring increased commitment of time. "Jim is an outstanding addition to our board," said Rob LoCascio, Founder, Chairman and C
-- Total Revenue of $74.2M, above the high-end of our guidance range -- -- Adjusted EBITDA above the high-end of our guidance range -- NEW YORK, Nov. 7, 2024 /PRNewswire/ -- LivePerson, Inc. (NASDAQ:LPSN) ("LivePerson", the "Company", "we" or "us"), the enterprise leader in digital customer conversations, today announced financial results for the third quarter ended September 30, 2024. Third Quarter Highlights Total revenue was $74.2 million for the third quarter of 2024, a decrease of 26.7% as compared to the same period last year driven by customer cancellations and downsel
NEW YORK, Oct. 24, 2024 /PRNewswire/ -- LivePerson, Inc. (NASDAQ:LPSN), the enterprise leader in digital customer conversations, today announced the planned release of its third quarter financial results after the market close on Thursday, November 7, 2024. CEO John Sabino and CFO & COO John Collins will host a conference call later that day, at 5:00 p.m. Eastern Time. The conference call will be simulcast live and can be accessed by logging onto the investor relations section of the Company's web site at Investor Relations | LivePerson, Inc. To participate via telephone, call
-- Total Revenue of $79.9M, at the high-end of our guidance range -- -- Adjusted EBITDA above the high-end of our guidance range -- NEW YORK, July 31, 2024 /PRNewswire/ -- LivePerson, Inc. (NASDAQ:LPSN) ("LivePerson", the "Company", "we" or "us"), the enterprise leader in digital customer conversations, today announced financial results for the second quarter ended June 30, 2024. Second Quarter Highlights Total revenue was $79.9 million for the second quarter of 2024, a decrease of 18.1% as compared to the same period last year driven by customer cancellations and downsells.
NEW YORK, July 17, 2024 /PRNewswire/ -- LivePerson, Inc. (NASDAQ:LPSN), the enterprise leader in digital customer conversations, today announced the planned release of its second quarter financial results after the market close on Wednesday, July 31, 2024. CEO John Sabino and CFO & COO John Collins will host a conference call later that day, at 5:00 p.m. Eastern Time. The conference call will be simulcast live and can be accessed by logging onto the investor relations section of the Company's web site at Investor Relations | LivePerson, Inc. To participate via telephone, calle
-- Total Revenue of $85.1M, above the high-end of our guidance range -- -- Adjusted EBITDA above the midpoint of our guidance range -- NEW YORK, May 8, 2024 /PRNewswire/ -- LivePerson, Inc. (NASDAQ:LPSN) ("LivePerson" the "Company", "we" or "us"), the enterprise leader in digital customer conversations, today announced financial results for the first quarter ended March 31, 2024. First Quarter Highlights Total revenue was $85.1 million for the first quarter of 2024, a decrease of 20.9%, as compared to the same period last year driven by customer churn and the exit of non-core
NEW YORK, April 25, 2024 /PRNewswire/ -- LivePerson, Inc. (NASDAQ:LPSN), the enterprise leader in digital customer conversations, today announced the planned release of its first quarter financial results after the market close on Wednesday, May 8, 2024. CEO John Sabino and CFO & COO John Collins will host a conference call later that day, at 5:00 p.m. Eastern Time. The conference call will be simulcast live and can be accessed by logging onto the investor relations section of the Company's web site at Investor Relations | LivePerson, Inc. To participate via telephone, callers
-- Total Revenue of $95.5M, above the midpoint of our guidance range -- -- Adjusted EBITDA above the midpoint of our guidance range -- NEW YORK, Feb. 28, 2024 /PRNewswire/ -- LivePerson, Inc. (NASDAQ:LPSN) ("LivePerson" the "Company", "we" or "us"), the enterprise leader in digital customer conversations, today announced financial results for the fourth quarter ended December 31, 2023. Fourth Quarter Highlights Total revenue was $95.5 million for the fourth quarter of 2023, above the midpoint of our prior guidance and a decrease of 22.1% as compared to the same period last ye
NEW YORK, Feb. 16, 2024 /PRNewswire/ -- LivePerson, Inc. (NASDAQ:LPSN), the enterprise leader in digital customer conversations, today announced the planned release of its fourth quarter financial results after the market close on Wednesday, February 28, 2024. CEO John Sabino and CFO & COO John Collins will host a conference call later that day, at 5:00 p.m. Eastern Time. The conference call will be simulcast live and can be accessed by logging onto the investor relations section of the Company's web site at Investor Relations | LivePerson, Inc. To participate via telephone, c
Preserving long-term stockholder value by adopting a rights plan intended to protect tax assets effective immediately, to be submitted for stockholder ratification at 2024 annual meeting NEW YORK, Jan. 22, 2024 /PRNewswire/ -- LivePerson, Inc. ("LivePerson" or the "Company") (NASDAQ:LPSN), the global leader in enterprise conversations, today announced that its Board of Directors (the "Board") has unanimously adopted a tax benefits preservation plan (the "NOL Plan") designed to help preserve the full availability of the Company's net operating loss carryforwards ("NOLs"). As of
-- Total Revenue of $97.5M, above the midpoint of our guidance range -- -- Adjusted EBITDA above the top end of our guidance range -- --2023 Total Revenue guidance range $388M - $400M (excludes Kasamba contribution in Q1)-- --2023 Total Adjusted EBITDA guidance range to $19M - $32M-- NEW YORK, Aug. 8, 2023 /PRNewswire/ -- LivePerson, Inc. (NASDAQ:LPSN) ("LivePerson" the "Company", "we" or "us"), a global leader in conversational AI, today announced financial results for the second quarter ended June 30, 2023. Second Quarter Highlights Total revenue was $97.5 million for the s
NEW YORK, Dec. 30, 2024 /PRNewswire/ -- LivePerson, Inc. (NASDAQ:LPSN) is providing confirmatory notice, in compliance with the requirements of Nasdaq Listing Rule 5635(c)(4), of recent grants of equity-based incentive awards that LivePerson made under the LivePerson Inc. 2018 Inducement Plan (the "Inducement Plan"). LivePerson established the Inducement Plan for the purpose of providing equity-based incentive awards to new hires and has done so during active periods of hiring. In December 2024, LivePerson granted an award of restricted stock units ("RSUs") to 19 new employee
Industry expert joins the company to help businesses create personalized, AI-driven customer experiences that transform how they connect and engage consumers across all communication channels NEW YORK, Dec. 17, 2024 /PRNewswire/ -- LivePerson (NASDAQ:LPSN), a leading provider of trusted enterprise conversational AI and outcome-driven digital transformation, today announced that Christopher Mina will be joining the company as Chief Technology & Product Officer. In this role, Mina will set LivePerson's product vision and oversee the company's engineering and product operations to enhance customer experience and accelerate innovation.
NEW YORK, Dec. 16, 2024 /PRNewswire/ -- LivePerson, Inc. (NASDAQ:LPSN) (the "Company"), a leading provider of trusted enterprise conversational AI and outcome-driven digital transformation, is pleased to announce the appointment of two new board members, Dan Fletcher and Karin-Joyce (KJ) Tjon. "We are excited to welcome Dan and K.J. to the LivePerson Board of Directors," said Bruce Hansen, Chair of the Board. "Both bring an exceptional level of expertise in business turnarounds, with a particular focus on financial, strategic and operational execution. These appointments add c
World's leading association for project management professionalsteams up with LivePerson to transform customer support NEW YORK, Nov. 19, 2024 /PRNewswire/ -- Project Management Institute (PMI), the world's leading authority in project management, has transformed its customer support model in collaboration with LivePerson (NASDAQ:LPSN), the enterprise leader in digital-first customer conversations. Powered by LivePerson's Conversational Cloud® platform, PMI's shift to AI, automation, and digital-first channels has enabled faster, more convenient support for millions of customers.
-- Total Revenue of $74.2M, above the high-end of our guidance range -- -- Adjusted EBITDA above the high-end of our guidance range -- NEW YORK, Nov. 7, 2024 /PRNewswire/ -- LivePerson, Inc. (NASDAQ:LPSN) ("LivePerson", the "Company", "we" or "us"), the enterprise leader in digital customer conversations, today announced financial results for the third quarter ended September 30, 2024. Third Quarter Highlights Total revenue was $74.2 million for the third quarter of 2024, a decrease of 26.7% as compared to the same period last year driven by customer cancellations and downsel
NEW YORK, Oct. 24, 2024 /PRNewswire/ -- LivePerson, Inc. (NASDAQ:LPSN), the enterprise leader in digital customer conversations, today announced the planned release of its third quarter financial results after the market close on Thursday, November 7, 2024. CEO John Sabino and CFO & COO John Collins will host a conference call later that day, at 5:00 p.m. Eastern Time. The conference call will be simulcast live and can be accessed by logging onto the investor relations section of the Company's web site at Investor Relations | LivePerson, Inc. To participate via telephone, call
Enters into a Cooperation Agreement with Vector Capital Management, the Company's Largest Shareholder Continues Planned Board Refreshment through a Collaborative Process to Add New Directors NEW YORK, Oct. 23, 2024 /PRNewswire/ -- LivePerson, Inc. (NASDAQ:LPSN) (the "Company"), the enterprise leader in digital-first customer conversations, has entered into a cooperation agreement (the "Cooperation Agreement") with Vector Capital Management, L.P. (collectively with its affiliates, "Vector"), which owns approximately 12% of the Company's outstanding common stock. As part of the
Customer ratings and reviews have earned LivePerson a spot on Inc.'s list of the world's best B2B companies every year since its inception NEW YORK, Oct. 22, 2024 /PRNewswire/ -- For the third year in a row, Inc., the leading media brand and playbook for entrepreneurs and business leaders, has named LivePerson to its list of the world's top B2B companies. LivePerson (NASDAQ:LPSN), the enterprise leader in digital-first customer conversations, was named to the 2024 Power Partners list of the best companies for Customer Relationship Management for its proven track record of acce
Advanced AI and analytics tools for the contact center and beyondwill debut with demos and keynotes at October 23 virtual Spark event Signet Jewelers, BECU, Frost Bank, and Mr. Cooper Group will presenthow they leverage LivePerson for connected customer experiences NEW YORK, Oct. 15, 2024 /PRNewswire/ -- LivePerson (NASDAQ:LPSN), the enterprise leader in digital-first customer conversations, today announced the launch of new and enhanced AI tools designed to accelerate agent productivity, increase customer satisfaction, and measure the ROI of AI-powered customer conversations. LPSN), the enterprise leader in digital-first customer conversations, announced the launch of
NEW YORK, Oct. 11, 2024 /PRNewswire/ -- LivePerson, Inc. (NASDAQ:LPSN) is providing confirmatory notice, in compliance with the requirements of Nasdaq Listing Rule 5635(c)(4), of recent grants of equity-based incentive awards that LivePerson made under the LivePerson Inc. 2018 Inducement Plan (the "Inducement Plan"). LivePerson established the Inducement Plan for the purpose of providing equity-based incentive awards to new hires and has done so during active periods of hiring. In September 2024, LivePerson granted an award of restricted stock units ("RSUs") to one employee i
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Craig Hallum downgraded LivePerson from Buy to Hold and set a new price target of $1.00
ROTH MKM downgraded LivePerson from Buy to Neutral and set a new price target of $2.00 from $6.00 previously
Craig Hallum upgraded LivePerson from Hold to Buy and set a new price target of $7.00
ROTH MKM upgraded LivePerson from Neutral to Buy and set a new price target of $6.00
Loop Capital upgraded LivePerson from Sell to Hold and set a new price target of $6.00 from $3.00 previously
Loop Capital downgraded LivePerson from Hold to Sell and set a new price target of $3.00 from $4.00 previously
Credit Suisse upgraded LivePerson from Underperform to Neutral and set a new price target of $5.00 from $8.00 previously
Craig Hallum downgraded LivePerson from Buy to Hold and set a new price target of $6.00 from $15.00 previously
ROTH MKM downgraded LivePerson from Buy to Neutral and set a new price target of $6.00 from $25.00 previously
Craig Hallum upgraded LivePerson from Hold to Buy and set a new price target of $15.00 from $13.00 previously