LiveVox Holding, Inc. develops and sells cloud-based digital engagement tools and customer services. Its products include Four Clouds, an outbound voice solution that enables to manage regulatory requirements with the option of three manual and one automated outbound dialing system; Bundles, including two-way messaging, outbound campaigns and compliance, speech analytics, inbound contact center, and cloud interactive voice response solutions; inbound voice solutions, which comprise automatic call distributor, IVR, and wallboards; and blended omnichannel solutions, such as voice, email, SMS, virtual agents, and webchat. The company also offers CRM that integrates to other data sources for knowledge on-hand for focusing on experience consistency; Workforce Optimization, an easy-to-use and easy-to-activate tools to help expand productivity and compliance in contact center from any starting point; SpeechIQ allows to approach quality assurance in a very targeted fashion and on a broad scale; and PBX Solution, a connectivity solution, including cloud-based VoIP phone service, SD-WAN, wireless backup, and internet service provider management that eliminates connection issues while reducing expenses. It serves financial services, teleservices, healthcare, telecom, customer care, BPO, and collection industries. The company was founded in 1998 and is headquartered in San Francisco, California.
IPO Year: 2021
Exchange: NASDAQ
Website: livevox.com
| Date | Price Target | Rating | Analyst |
|---|---|---|---|
| 8/1/2023 | $3.50 | Buy | The Benchmark Company |
| 9/23/2022 | $2.50 | Neutral | Credit Suisse |
| 3/11/2022 | $12.00 → $9.00 | Outperform | Northland Capital Markets |
| 1/18/2022 | $12.00 | Buy | Stifel |
| 12/16/2021 | $6.00 | Neutral | Goldman Sachs |
| 12/15/2021 | $8.00 | Overweight | Cantor Fitzgerald |
| 9/28/2021 | $8.00 | Neutral | B of A Securities |
| 9/10/2021 | $12.00 | Buy | Stifel |
| 7/12/2021 | $12.00 | Overweight | Piper Sandler |
Founding CEO Charlie Thomas to Serve as Chairman Deepwatch, the leading managed security platform for the cyber resilient enterprise, today announced that John DiLullo has been appointed as chief executive officer, succeeding Charlie Thomas who is retiring and will serve as chairman of the Board of Directors, effective immediately. John DiLullo is a veteran of the cybersecurity industry with more than 30 years of experience leading global technology teams. He most recently served as CEO of LiveVox (NASDAQ:LVOX) which was acquired by NICE Systems in December 2023. Prior to LiveVox, DiLullo was the CEO of the network threat detection leader, Lastline, which was acquired by VMware in 2020.
The combination of two leaders creates the market's only CX interaction centric cloud platform with full convergence and the most advanced conversational AI across all types of customer engagements NICE (NASDAQ:NICE) announced the closing of the acquisition of LiveVox (NASDAQ:LVOX). The combination of NICE's market leading platform CXone, with LiveVox's unique AI driven proactive outreach capabilities create the market's only interaction centric platform, the fundamental cornerstone to deliver superior AI driven CX. This powerful union of two market leaders is forming the future of CX as organizations around the globe are constantly looking for ways to simplify their CX operations and emb
LiveVox Holdings, Inc. ("LiveVox" or the "Company") (NASDAQ:LVOX), a leading global enterprise cloud communications company, today announced financial results for its third quarter ended September 30, 2023. For a detailed summary of the financial results, please see our Form 10-Q posted at our investor relations site investors.livevox.com/sec-filings. As previously disclosed, on October 3, 2023, the Company agreed to be acquired by a wholly owned subsidiary of NICE, Ltd. (the "Merger"). A copy of the press release announcing the Merger and supplemental materials can be found on the Company's investor relations website at investors.livevox.com/news-events/press-releases. Additional details
The combination of NICE's industry-leading platform CXone, with LiveVox's widely adopted proactive outreach portfolio creates a unique way for organizations to deploy conversational AI across all types of engagements on a unified platform NICE (NASDAQ:NICE) and LiveVox (NASDAQ:LVOX) today announced that NICE has entered a definitive agreement to acquire LiveVox, a leading AI-driven proactive outreach provider. NICE's industry-leading platform CXone, with its advanced digital engagement capabilities, and Enlighten, the industry's only AI purpose-built for CX, combined with LiveVox's sophisticated and rich proactive outreach portfolio creates the only truly unified platform converging all i
Plano, TX and Gatineau, QC, Sept. 27, 2023 (GLOBE NEWSWIRE) -- VanillaSoft, an omni-channel sales engagement platform for high-performing teams, today announced a significant growth investment from Tritium Partners. The investment will advance VanillaSoft's AI-enabled prospect nurturing and intelligent lead routing features to further increase the productivity and performance of sales and fundraising organizations through automated workflow support and superior new-prospect engagement. "We are excited to find the right growth partner who understands the power of our platform and will help us expand our market reach and invest in new product innovation," said David Hood, CEO of VanillaSo
Contact Center Innovator Recognized as a Leader for Total Cost of Ownership (TCO) and Return on Investment (ROI) LiveVox (NASDAQ:LVOX), a proven cloud CCaaS platform built to transform contact center performance, has been awarded Exemplary status in Ventana Research's 2023 Buyers Guide for Contact Center Suites. LiveVox was also named a Value Index Leader by Ventana Research for the platform's Total Cost of Ownership (TCO) and Return on Investment (ROI). Ventana's 2023 Buyers Guides are quantified, research-based reports evaluating technology providers and their products. Ventana Research assessed 22 vendors' products utilizing their methodology – the value index – across seven key catego
New Partnership Enables Jenne to Equip its Partners with Industry-Leading AI and CX-Focused Contact Center Solutions LiveVox (NASDAQ:LVOX), a proven cloud CCaaS platform built to transform contact center performance, today announced a new partnership with Jenne, Inc., one of the nation's leading cloud services brokers and value-added distributors of technology solutions. The partnership will provide Jenne's vast array of value-added resellers throughout North America with immediate access to the LiveVox platform, enabling their clients to seamlessly transition away from inflexible on-premise contact center solutions and take advantage of robust capabilities, including AI and automation.
Second quarter total revenue year-over-year growth of 7.2% to $35.4 million Second quarter ARR of $140.3 million up 8.3% year-over-year Second quarter GAAP net loss of $4.4 million Second quarter positive adjusted EBITDA of $1.1 million LiveVox Holdings, Inc. ("LiveVox" or the "Company") (NASDAQ:LVOX), a leading global enterprise cloud communications company, today announced financial results for its second quarter ended June 30, 2023. "I am very pleased with our execution in the quarter, delivering both revenue and adjusted EBITDA above the high end of our guidance range," said John DiLullo, Chief Executive Officer of LiveVox. "Our performance in the first half of the year is ext
LiveVox Holdings, Inc. (the "Company" or "LiveVox") (NASDAQ:LVOX), a leading global enterprise cloud communications company, today announced that the Company will release its second quarter 2023 financial results on Tuesday, August 8, 2023 after the financial markets close. The Company will host a conference call that same day to discuss its results and business outlook at 4:30 p.m. Eastern Time. The call will be accessible by telephone at 888-886-7786 (domestic) or 416-764-8658 (international) using passcode 56366186. The call will also be available live via webcast on the Company's website at https://investors.livevox.com/ or directly here. A telephone replay of the conference call wi
LiveVox's innovative CCaaS platform will provide OTDAmericas with a competitive advantage, optimizing global customer engagement experiences across the customer journey with multilingual options. OTDAmericas, a global business process outsourcing company, and LiveVox (NASDAQ:LVOX), a proven cloud CCaaS platform built to transform contact center performance, today announced that LiveVox has been chosen as OTDAmericas' global contact center platform provider. OTDAmericas is the nearshore subsidiary for parent company, OneTouch Direct, leveraging more than 9,000 employees throughout Colombia, Mexico, and Latin America, with availability for Asia and Europe as well. OTDAmericas will deploy Li
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The Benchmark Company resumed coverage of LiveVox with a rating of Buy and set a new price target of $3.50
Credit Suisse initiated coverage of LiveVox with a rating of Neutral and set a new price target of $2.50
Northland Capital Markets reiterated coverage of LiveVox Hldgs with a rating of Outperform and set a new price target of $9.00 from $12.00 previously
Stifel resumed coverage of LiveVox with a rating of Buy and set a new price target of $12.00
Goldman Sachs initiated coverage of LiveVox Hldgs with a rating of Neutral and set a new price target of $6.00
Cantor Fitzgerald initiated coverage of LiveVox with a rating of Overweight and set a new price target of $8.00
B of A Securities initiated coverage of LiveVox Hldgs with a rating of Neutral and set a new price target of $8.00
Stifel initiated coverage of LiveVox Hldgs with a rating of Buy and set a new price target of $12.00
Piper Sandler initiated coverage of LiveVox Hldgs with a rating of Overweight and set a new price target of $12.00
LiveVox Holdings, Inc. ("LiveVox" or the "Company") (NASDAQ:LVOX), a leading global enterprise cloud communications company, today announced financial results for its third quarter ended September 30, 2023. For a detailed summary of the financial results, please see our Form 10-Q posted at our investor relations site investors.livevox.com/sec-filings. As previously disclosed, on October 3, 2023, the Company agreed to be acquired by a wholly owned subsidiary of NICE, Ltd. (the "Merger"). A copy of the press release announcing the Merger and supplemental materials can be found on the Company's investor relations website at investors.livevox.com/news-events/press-releases. Additional details
Second quarter total revenue year-over-year growth of 7.2% to $35.4 million Second quarter ARR of $140.3 million up 8.3% year-over-year Second quarter GAAP net loss of $4.4 million Second quarter positive adjusted EBITDA of $1.1 million LiveVox Holdings, Inc. ("LiveVox" or the "Company") (NASDAQ:LVOX), a leading global enterprise cloud communications company, today announced financial results for its second quarter ended June 30, 2023. "I am very pleased with our execution in the quarter, delivering both revenue and adjusted EBITDA above the high end of our guidance range," said John DiLullo, Chief Executive Officer of LiveVox. "Our performance in the first half of the year is ext
LiveVox Holdings, Inc. (the "Company" or "LiveVox") (NASDAQ:LVOX), a leading global enterprise cloud communications company, today announced that the Company will release its second quarter 2023 financial results on Tuesday, August 8, 2023 after the financial markets close. The Company will host a conference call that same day to discuss its results and business outlook at 4:30 p.m. Eastern Time. The call will be accessible by telephone at 888-886-7786 (domestic) or 416-764-8658 (international) using passcode 56366186. The call will also be available live via webcast on the Company's website at https://investors.livevox.com/ or directly here. A telephone replay of the conference call wi
First quarter total revenue year-over-year growth of 14.9% to $36.9 million First quarter ARR of $143.0 million up 13.8% year-over-year First quarter GAAP net loss of $8.5 million First quarter positive adjusted EBITDA of $0.8 million LiveVox Holdings, Inc. ("LiveVox" or the "Company") (NASDAQ:LVOX), a leading global enterprise cloud communications company, today announced financial results for its first quarter ended March 31, 2023. "I'm pleased to announce a record quarter with both revenue and adjusted EBITDA coming in ahead of our expectations," said John DiLullo, Chief Executive Officer of LiveVox. "This was a fantastic start to the year and a testament to the execution and d
LiveVox Holdings, Inc. (the "Company" or "LiveVox") (NASDAQ:LVOX), a proven cloud CCaaS platform built to transform contact center performance, today announced that the Company will release its first quarter 2023 financial results on Tuesday, May 9, 2023 after the financial markets close. The Company will host a conference call that same day to discuss its results and business outlook at 4:30 p.m. Eastern Time. The call will be accessible by telephone at 844-825-9789 (domestic) or 412-317-5180 (international) using passcode 5236861. The call will also be available live via webcast on the Company's website at https://investors.livevox.com/ or directly here. A telephone replay of the conf
Fourth quarter total revenue year-over-year growth of 12.0% to $35.7 million; full year total revenue growth of 14.1% to $136.0 million. Fourth quarter ARR of $142.8 million up, 15.7% year-over-year Fourth quarter net loss of $5.9 million Fourth quarter positive adjusted EBITDA of $0.5 million LiveVox Holdings, Inc. ("LiveVox" or the "Company") (NASDAQ:LVOX), a leading global enterprise cloud communications company, today announced financial results for its fourth quarter and full year ended December 31, 2022. "Despite a complicated macroeconomic environment, we are pleased to see both increased revenue and positive adjusted EBITDA in the fourth quarter, both of which are above our gui
LiveVox Holdings, Inc. (the "Company" or "LiveVox") (NASDAQ:LVOX), a leading cloud-based provider of customer service and digital engagement tools, today announced that the Company will release its fourth quarter and full year 2022 financial results on Thursday, March 2, 2023 after the financial markets close. The Company will host a conference call that same day to discuss its results and business outlook at 4:30 p.m. Eastern Time. The call will be accessible by telephone at 877-300-8521 (domestic) or 412-317-6026 (international) using passcode 1568795. The call will also be available live via webcast on the Company's website at https://investors.livevox.com/ or directly here. A telephon
Third quarter total revenue year-over-year growth of 15.6% to $35.3 million Third quarter contract revenue year-over-year growth of 21.4% to $28.0 million LiveVox Holdings, Inc. ("LiveVox" or the "Company") (NASDAQ:LVOX), a leading global enterprise cloud communications company, today announced financial results for the third quarter ended September 30, 2022. "We were encouraged by the early success of our pivot to a balanced growth strategy, especially beating the high end of our guidance for gross margin and Adjusted EBITDA," said Louis Summe, co-founder and former CEO. "I believe the company is well positioned for its next phase of growth. I look forward to supporting the team in my n
Louis Summe to Transition to Vice Chairman on LiveVox Board Provides Preliminary Third Quarter 2022 Financial Results and Updated Full Year 2022 Guidance LiveVox Holdings, Inc. ("LiveVox" or the "Company") (NASDAQ:LVOX), a leading cloud-based provider of customer service and digital engagement tools, today announced that John DiLullo, a 30-year technology industry veteran, has been named Chief Executive Officer of the Company, effective immediately. Louis Summe, the Company's co-founder and CEO from 2000 to 2022, will continue to serve on the Board of Directors and become Vice Chairman, and will lead a newly-formed Product and Technology Committee. Mr. DiLullo brings three decades of exp
LiveVox Holdings, Inc. (the "Company" or "LiveVox") (NASDAQ:LVOX), a leading cloud-based provider of customer service and digital engagement tools, today announced that the Company will release its third quarter 2022 financial results on Tuesday, November 8th, 2022 after the financial markets close. The Company will host a conference call that same day to discuss its results and business outlook at 4:30 p.m. Eastern Time. The call will be accessible by telephone at 877-300-8521 (domestic) or 412-317-6026 (international) using passcode 10171791. The call will also be available live via webcast on the Company's website at https://investors.livevox.com/. A telephone replay of the conference
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Plano, TX and Gatineau, QC, Sept. 27, 2023 (GLOBE NEWSWIRE) -- VanillaSoft, an omni-channel sales engagement platform for high-performing teams, today announced a significant growth investment from Tritium Partners. The investment will advance VanillaSoft's AI-enabled prospect nurturing and intelligent lead routing features to further increase the productivity and performance of sales and fundraising organizations through automated workflow support and superior new-prospect engagement. "We are excited to find the right growth partner who understands the power of our platform and will help us expand our market reach and invest in new product innovation," said David Hood, CEO of VanillaSo
Raj Batra, President of Siemens' Digital Industries US, Brings 20+ Years of Industrial Experience Leslie C. G. Campbell to Assume Role as Chair of the Board Shapeways, Inc. (NYSE:SHPW) ("Shapeways") a leader in the large and fast-growing digital manufacturing industry, announced today that Raj Batra has been appointed to the Company's Board of Directors ("Board") as an independent director, subject to the receipt of all applicable regulatory approvals. With 20+ years of experience in industrial automation and digitalization, Mr. Batra currently serves as President of Digital Industries (DI) for Siemens USA, where he guides the DI strategy and engagement and oversees all sales, marketing,
Shapeways, Inc. (NYSE:SHPW) ("the Company"), a leader in the large and fast-growing digital manufacturing industry, announced today the appointment of Leslie C. G. Campbell to the Company's Board of Directors. Ms. Campbell will serve as an independent member of the Board, and as chair of the Compensation committee as well as a member of the Nominating and Corporate Governance committee. "Following Shapeways' recent listing on the NYSE, we are pleased to welcome Leslie to our board of directors as we continue to build a best in class company with strong governance," said Greg Kress, the Company's Chief Executive Officer. "Leslie is an accomplished business leader with more than 30 years of