Verint Systems Inc. provides customer engagement solutions worldwide. It offers various applications for use in Forecasting and Scheduling, which understands the work needed to meet and exceed customer expectations; Quality and Compliance that uses automation and analytics for customer interactions for attended and self-service channels; Interaction Insights, which extracts insights from structured and unstructured customer interactions and activities; Real-Time Work that supports in-the-moment workforce activities; Self-Service, which connects customers and employees with information, resources, and support; Case Management that helps employees to improve efficiency, time to resolution, compliance, and customer satisfaction; and Knowledge Management, which help agents to deliver stellar service with tools. The company also provides Digital Experience that monitors customer-initiated feedback via web and mobile channels; Enterprise Experience, which captures experience data across various channels and unify feedback; Interaction Experience that uses voice surveys and contact center interaction to understand and improve the effectiveness of people, products, and processes; and Predictive Experience, which listens and acts on customer and employee experiences. In addition, it offers engagement data management applications for data management, enrichment, and compliance solutions, as well as cloud platform services. The company was incorporated in 1994 and is headquartered in Melville, New York.
IPO Year: 2010
Exchange: NASDAQ
Website: verint.com
Date | Price Target | Rating | Analyst |
---|---|---|---|
9/7/2023 | Outperform → Perform | Oppenheimer | |
9/7/2023 | $50.00 → $28.00 | Outperform → In-line | Evercore ISI |
1/5/2023 | $45.00 → $40.00 | Buy → Hold | Jefferies |
4/12/2022 | $57.00 | Buy → Neutral | Goldman |
12/3/2021 | $55.00 → $57.00 | Outperform | RBC Capital |
9/1/2021 | $75.00 | Outperform | Cowen & Co. |
-- Mike Mayoras is named Board Director; Kathy Miller becomes Audit Chair -- FLORHAM PARK, N.J., May 03, 2022 (GLOBE NEWSWIRE) -- TrueCommerce, a global provider of trading partner connectivity, integration and unified commerce solutions, has announced the appointment of two new members to its Board of Directors. Mike Mayoras, currently Executive Chairman of OnSolve, has been named Board Director. Kathy Miller, Non-Executive Director and Audit Chair of Tecsys, Inc. (TSX:TCS) is taking the role of Audit Chair. "We are honored to welcome Mike and Kathy to our Board of Directors during such a transformational period in our evolution," said TrueCommerce CEO, John Fay. "Their impressive and c
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ISG Research Ranked Verint a Top Leader in Knowledge Management Buyers Guide Verint® (NASDAQ:VRNT), The CX Automation Company™, today announced that it ranked as a top knowledge management category leader in a recent ISG Research report. ISG Research ranked Verint as the top leader among 11 vendors in the Knowledge Management (KM) Buyers Guide. Verint KM ranked first in Product Experience with first place ratings in capability, reliability and usability categories, earning the title of Product Experience Leader. "The emergence of AI as a customer support tool has spotlighted the need for enterprises to rethink how they organize their company knowledge. AI is not just a new technology, bu
AI Business Outcomes and CX Automation Drive Innovation and Improve Customer Experience Verint® (NASDAQ:VRNT), The CX Automation Company™, today announced that it received top scores and is positioned as a customer experience category leader in a recent ISG Research report. In this new category report focused on business outcomes, ISG assessed how well business applications address enterprise customer experience requirements. Out of 19 vendors, the Verint Open Platform, designed with behavioral data and Verint Da Vinci AI at the platform core, ranked in the top three across two categories: Product Experience (Reliability and Usability) and Customer Experience. Verint is also cited among t
Verint® (NASDAQ:VRNT), The CX Automation Company™, today announced that our board of directors had authorized a new stock repurchase program for the period from August 29, 2024 until August 29, 2026, whereby we may repurchase shares of common stock not to exceed, in the aggregate, $200.0 million during the repurchase period. We may utilize a number of different methods to effect the repurchases, including open market purchases, which may include, without limitation, round lot or block transactions, including through one or more accelerated stock repurchase plans or pursuant to the terms of one or more repurchase plans in accordance with Rule 10b5-1 or Rule 10b-18 under the Securities Exch
Strong AI Momentum in Q2 with AI Bookings Increasing More than 40% Year-Over-Year Bundled SaaS Revenue Growth Accelerates in Q2 to 15% Year-Over-Year, Driven by AI Verint Customers Report Strong AI Business Outcomes, Now Verint® (NASDAQ:VRNT), The CX Automation Company™, today announced results for the three and six months ended July 31, 2024 (FYE 2025). Revenue for the three months ended July 31, 2024 was $210 million, flat year-over-year on a reported basis and 3% growth year-over-year as adjusted for the divestiture of our quality managed services business on January 31, 2024. Revenue for the six months ended July 31, 2024 was $431 million, representing 1% year-over-year growth on
Verint® (NASDAQ:VRNT), The CX Automation Company™, today announced the industry-leading analysts speaking at Engage 2024. The company's premier annual conference is designed to help organizations increase CX automation and achieve AI business outcomes now. The event will be held September 23-25, 2024, at the Rosen Shingle Creek in Orlando, Fla. This year, Jay McBain, chief analyst at Canalys, will headline the Partner Summit. The session is built for all Verint partners dedicated to accelerating and improving customer engagement strategies with Verint solutions. Additional featured analyst and market influencer speakers include: Liz Miller (vice president and principal analyst, Const
Verint Bot Automates Wrap-Up Work and Can Reduce Average Call Duration by 30 Seconds Verint® (NASDAQ:VRNT), The CX Automation Company™, today announced that a major healthcare company is expanding its use of the Verint Interaction Wrap Up Bot from 300 to 30,000 agents in their contact center. The healthcare provider uses the AI-powered Interaction Wrap Up Bot to automate their call wrap-up work and summarize dialog between customers and contact center agents. The initial 300-agent deployment launched earlier this year. In just a few months, the Verint bot delivered tangible AI business outcomes and drove dramatic contract expansion to 30,000 agents. "Manual call wrap up requires enorm
Verint® (NASDAQ:VRNT) will conduct a conference call on Wednesday, September 4, 2024 at 4:30 p.m. ET to review its second quarter financial results (for the quarter ended July 31, 2024) and discuss its outlook. An earnings press release will be issued after the market closes on September 4th. A real-time webcast of the conference call with presentation slides will be available on Verint's Investor Relations webcast page. Participants may register for the call here to receive the dial-in numbers and unique PIN to access the call. Please join the call 5-10 minutes prior to the scheduled start time. About Verint Verint® (NASDAQ:VRNT) is a leader in customer experience (CX) automation. Th
Verint AI-Powered Bot Blocks $6 Million in Self-Service Fraud Attempts in One Month Verint® (NASDAQ:VRNT), The CX Automation Company™, today announced that a business process outsourcer (BPO) reported groundbreaking AI business outcomes using the Verint Call Risk Scoring Bot, blocking $6 million of self-service fraudulent attempts throughout July 2024. The BPO is offering citizens a self-service tool to collect state unemployment insurance payments. As sophisticated fraudsters aggressively target such programs, the BPO chose the Verint Open Platform to deliver fraud protection for its self-service offering. Today, the Verint Call Risk Scoring Bot proactively analyzes customer behavior
Verint® (NASDAQ:VRNT), The CX Automation Company™, today announced that a leading bank has improved its contact center Net Promoter Score® (NPS) twelvefold through the AI-powered Verint Quality Bot and Verint Coaching Bot. The Verint Quality Bot was deployed to automate the quality process and create an accurate, consistent view of performance and agent skills in the contact center. The Verint Coaching Bot was deployed to provide real-time assistance to agents who need help. Based on agent performance data created by the Quality Bot, the Coaching Bot delivered guidance only to those who were struggling to respond to complex mortgage inquiries. As a result of the Verint Quality and Coach
Verint® (NASDAQ:VRNT), The CX Automation Company™, today announced that a leading insurance company awarded Verint a $4.5 million contract over three years. They will use the Verint bots to increase CX automation and deliver AI business outcomes across their contact center of 3,000 agents. The insurer is looking to increase agent capacity and elevate CX across three business units. They will deploy multiple AI-powered Verint bots including the Exact Transcription Bot, Knowledge Automation Bot, Coaching Bot, Interaction Wrap Up Bot and Data Insights Bot. These bots will initially be deployed across 600 agents in one business unit with plans to extend to the other business units and remaini
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Strong AI Momentum in Q2 with AI Bookings Increasing More than 40% Year-Over-Year Bundled SaaS Revenue Growth Accelerates in Q2 to 15% Year-Over-Year, Driven by AI Verint Customers Report Strong AI Business Outcomes, Now Verint® (NASDAQ:VRNT), The CX Automation Company™, today announced results for the three and six months ended July 31, 2024 (FYE 2025). Revenue for the three months ended July 31, 2024 was $210 million, flat year-over-year on a reported basis and 3% growth year-over-year as adjusted for the divestiture of our quality managed services business on January 31, 2024. Revenue for the six months ended July 31, 2024 was $431 million, representing 1% year-over-year growth on
Verint® (NASDAQ:VRNT) will conduct a conference call on Wednesday, September 4, 2024 at 4:30 p.m. ET to review its second quarter financial results (for the quarter ended July 31, 2024) and discuss its outlook. An earnings press release will be issued after the market closes on September 4th. A real-time webcast of the conference call with presentation slides will be available on Verint's Investor Relations webcast page. Participants may register for the call here to receive the dial-in numbers and unique PIN to access the call. Please join the call 5-10 minutes prior to the scheduled start time. About Verint Verint® (NASDAQ:VRNT) is a leader in customer experience (CX) automation. Th
Revenue and Diluted EPS Come in Ahead of Guidance World's Leading Brands Select Verint Open Platform for Tangible AI Business Outcomes Raising Revenue and Diluted EPS Outlook for FYE25 Verint® (NASDAQ:VRNT), The CX Automation Company™, today announced results for the three months ended April 30, 2024 (FYE 2025). Revenue for the three months ended April 30, 2024 was $221 million, representing 2% year-over-year growth on a reported basis and 5% growth year-over-year as adjusted for the divestiture of our quality managed services business on January 31, 2024. For the three months ended April 30, 2024, diluted EPS was $0.16 on a GAAP basis and $0.59 on a non-GAAP basis, reflecting 11% yea
Verint® (NASDAQ:VRNT) will conduct a conference call on Tuesday, June 4, 2024 at 4:30 p.m. ET to review its first quarter financial results (for the quarter ended April 30, 2024) and discuss its outlook. An earnings press release will be issued after the market closes on June 4th. A real-time webcast of the conference call with presentation slides will be available on Verint's Investor Relations webcast page. Participants may register for the call here to receive the dial-in numbers and unique PIN to access the call. Please join the call 5-10 minutes prior to the scheduled start time. About Verint Verint® (NASDAQ:VRNT) is a leader in customer experience (CX) automation. The world's mo
Revenue and Diluted EPS Come in Ahead of Guidance Raising Revenue and EPS Outlook for FYE25 AI-Powered Open Platform Resonating Well in the Market Driving Bundled SaaS Momentum Verint® (NASDAQ:VRNT), The Customer Engagement Company™, today announced results for the three months and year ended January 31, 2024 (FYE 2024). Revenue for the three months ended January 31, 2024 was $265 million, representing 12% year-over-year growth. Revenue for the year ended January 31, 2024 was $910 million on a GAAP basis and $911 million on a non-GAAP basis. For the three months ended January 31, 2024, diluted EPS was $0.37 on a GAAP basis and $1.07 on a non-GAAP basis. For the year ended January 31,
Verint® (NASDAQ:VRNT) will conduct a conference call on Wednesday, March 27, 2024 at 4:30 p.m. ET to review its fourth quarter and full-year financial results (for the quarter and year ended January 31, 2024) and discuss its outlook. An earnings press release will be issued after the market closes on March 27th. A real-time webcast of the conference call with presentation slides will be available on Verint's Investor Relations webcast page. Participants may register for the call here to receive the dial-in numbers and unique PIN to access the call. Please join the call 5-10 minutes prior to the scheduled start time. About Verint Verint® (NASDAQ:VRNT) helps the world's most iconic bran
SaaS ARR up 11% Year-Over-Year Driven by Solid Bookings and Renewals Positive Leading Indicators with Significant Increase in Customer AI Adoption and SaaS Pipeline up More than 20% year-over-year Expect to Finish the Year Strong with 11% Non-GAAP Revenue Growth in the Fourth Quarter Investor Day to Be Held December 13th Focused on Verint's AI Differentiation and Long-Term Trends Verint® (NASDAQ:VRNT), The Customer Engagement Company™, today announced results for the three and nine months ended October 31, 2023 (FYE 2024). Revenue for the three months ended October 31, 2023 was $219 million, representing (3)% year-over-year change. Revenue for the nine months ended October 31, 2023
Verint® (NASDAQ:VRNT) will conduct a conference call on Wednesday, December 6, 2023 at 4:30 p.m. ET to review its third quarter financial results (for the quarter ended October 31, 2023) and discuss its outlook. An earnings press release will be issued after the market closes on December 6th. A real-time webcast of the conference call with presentation slides will be available on Verint's Investor Relations webcast page. Participants may register for the call here to receive the dial-in numbers and unique PIN to access the call. Please join the call 5-10 minutes prior to the scheduled start time. About Verint Verint® (NASDAQ:VRNT) helps the world's most iconic brands continuously elev
SaaS ARR Increases 17% Year-Over-Year Driven by Solid Bookings Combined with Strong Renewals Growing Interest in Verint Specialized Bots, Delivered by our Differentiated CX Automation Platform Maintaining Diluted EPS Outlook; Aligning Revenue Outlook to Macroeconomic Environment Verint® (NASDAQ:VRNT), The Customer Engagement Company™, today announced results for the three and six months ended July 31, 2023 (FYE 2024). Revenue for the three months ended July 31, 2023 was $210 million, representing (6)% year-over-year change. Revenue for the six months ended July 31, 2023 was $427 million on a GAAP basis and $428 million on a non-GAAP basis, representing (3)% year-over-year change on a
Verint® (NASDAQ:VRNT) will conduct a conference call on Wednesday, September 6, 2023 at 4:30 p.m. ET to review its second quarter financial results (for the quarter ended July 31, 2023) and discuss its outlook. An earnings press release will be issued after the market closes on September 6th. A real-time webcast of the conference call with presentation slides will be available on Verint's Investor Relations webcast page. Participants may register for the call here to receive the dial-in numbers and unique PIN to access the call. Please join the call 5-10 minutes prior to the scheduled start time. About Verint Verint® (NASDAQ:VRNT) helps the world's most iconic brands continuously elevat
Needham analyst Joshua Reilly reiterates Verint Systems (NASDAQ:VRNT) with a Buy and maintains $40 price target.
Brand Looking to Increase Website Containment, Reduce Contact Center Cost and Elevate CXVerint® (NASDAQ:VRNT), The CX Automation Company™, today announced that a leading online retailer is expanding its Verint deployment to deliver AI business outcomes now™ across their e-commerce website and their contact center.The brand wanted to improve the digital experience for customers interacting with its online retail business. Verint Intelligent Virtual Assistant (IVA) was selected to automate customer support and transactions resulting in reduced contact center agent costs. The brand also selected several Verint AI-powered bots to be deployed across 400 agents to increase agent capacity, provide
Verint Knowledge Bots to Deliver AI Business Outcomes Across 60,000 Contact Center AgentsVerint® (NASDAQ:VRNT), The CX Automation Company™, today announced a $13 million, multi-year contract with a Fortune 25 brand to deploy knowledge management, including two bots, across 60,000 agents.With tens of millions of customers, the brand is looking to simultaneously improve the customer and agent experiences while lowering operating costs. The company will deploy the AI-powered Verint Knowledge Creation and Knowledge Suggestion Bots embedded in the Knowledge Management application running on the Verint Open Platform.
These mid-cap stocks were the best performers in the last week. Are they in your portfolio? Agios Pharmaceuticals Inc (NASDAQ:AGIO) shares soared 29.13% in the last week after reporting that its transfusion-dependent (TD) alpha-or beta-thalassemia study met primary endpoint. Several analysts raised their forecasts after the announcement. Verint Systems Inc. (NASDAQ:VRNT) shares are zoomed 22.40% after the company on Tuesday reported better-than-expected Q1 financial results and issued strong FY25 guidance. Novavax Inc (NASDAQ:NVAX) shares gained 21.54% in the last week after the U.S. Food and Drug Administration’s advisory committee voted to recommend updated vaccines for JN.1-line
Shares of Lands’ End, Inc. (NASDAQ:LE) fell sharply during Wednesday's session following first-quarter results. Lands’ End reported quarterly adjusted loss of 20 cents per share which beat the analyst consensus estimate of 26 cents per share. The company reported quarterly sales of $285.47 million which beat the analyst consensus estimate of $269.82 million, according to data from Benzinga Pro. Lands’ End shares dipped 9.3% to $12.60 on Wednesday. Here are some other stocks moving in today’s mid-day session. Gainers Actelis Networks, Inc. (NASDAQ:ASNS) shares jumped 512% to $2.88 after the company announced orders for cyber-hardened networking technology to be deployed at thr
Gainers Actelis Networks (NASDAQ:ASNS) shares increased by 646.8% to $3.51 during Wednesday's regular session. The market value of their outstanding shares is at $11.7 million. CalAmp (NASDAQ:CAMP) stock moved upwards by 27.48% to $0.97. The company's market cap stands at $1.5 million. Unusual Machines (AMEX:UMAC) shares rose 27.22% to $1.9. The company's market cap stands at $17.7 million. XTI Aerospace (NASDAQ:XTIA) stock rose 25.86% to $1.16. The market value of their outstanding shares is at $13.3 million. Verint Systems (NASDAQ:VRNT) stock increased by 17.89% to $33.27. The market value of their outstanding shares is at $2.0 billion. As per the news, the Q1 earnings report came out
RBC Capital analyst Dan Bergstrom reiterates Verint Systems (NASDAQ:VRNT) with a Outperform and maintains $36 price target.
Oppenheimer downgraded Verint Systems from Outperform to Perform
Evercore ISI downgraded Verint Systems from Outperform to In-line and set a new price target of $28.00 from $50.00 previously
Jefferies downgraded Verint Systems from Buy to Hold and set a new price target of $40.00 from $45.00 previously
Goldman downgraded Verint Systems from Buy to Neutral and set a new price target of $57.00
RBC Capital reiterated coverage of Verint Systems with a rating of Outperform and set a new price target of $57.00 from $55.00 previously
Cowen & Co. initiated coverage of Verint Systems with a rating of Outperform and set a new price target of $75.00
Evercore ISI initiated coverage of Verint Systems with a rating of Outperform and set a new price target of $75.00
RBC Capital reiterated coverage of Verint Systems with a rating of Outperform and set a new price target of $55.00 from $65.00 previously
Wedbush reiterated coverage of Verint Systems with a rating of Outperform and set a new price target of $65.00 from $100.00 previously
Needham reiterated coverage of Verint Systems with a rating of Buy and set a new price target of $61.00 from $82.00 previously