Key benefits include up to 50% reduction in agent training time; up to 35% enhancement in first-contact resolution; and up to 70% deflection of agent-assisted service requests
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| Company | Date | Price Target | Rating | Analyst |
|---|---|---|---|---|
| 8/6/2024 | Sector Outperform → Neutral | CIBC | ||
| 8/6/2024 | $10.00 → $3.75 | Buy → Hold | TD Cowen | |
| 8/5/2024 | Outperform → Sector Perform | RBC Capital Mkts | ||
| 8/5/2024 | $11.00 → $4.00 | Buy → Underperform | BofA Securities | |
| 8/2/2024 | Outperform → Mkt Perform | William Blair | ||
| 7/17/2024 | $7.00 | Neutral → Underweight | JP Morgan | |
| 5/10/2024 | $10.00 | Sector Outperform → Sector Perform | Scotiabank | |
| 3/19/2024 | $9.00 | Neutral | Guggenheim |
SC 13G/A - TELUS International (Cda) Inc. (0001825155) (Subject)
SC 13G/A - TELUS International (Cda) Inc. (0001825155) (Subject)
SC 13G - TELUS International (Cda) Inc. (0001825155) (Subject)
4 - EGAIN Corp (0001066194) (Issuer)
3 - EGAIN Corp (0001066194) (Issuer)
4 - EGAIN Corp (0001066194) (Issuer)
CIBC downgraded TELUS International from Sector Outperform to Neutral
TD Cowen downgraded TELUS International from Buy to Hold and set a new price target of $3.75 from $10.00 previously
RBC Capital Mkts downgraded TELUS International from Outperform to Sector Perform
SUNNYVALE, Calif., Nov. 12, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI Knowledge Management platform for business, today announced financial results for its fiscal 2025 first quarter ended September 30, 2024. "We are pleased to report positive business momentum in the quarter, with annual recurring revenue for our AI Knowledge Hub customers increasing 16% year over year," said Ashu Roy, eGain's CEO. "At our recent customer event, we were thrilled with client testimonials about our AI Knowledge Hub's impact on their business. We are doubling down on product innovation, partnering with clients, to capitalize on the market opportunity created at the intersection of AI and knowledge
TELUS Digital Experience (TELUS Digital) (NYSE and TSX:TIXT), a company dedicated to crafting lasting customer experiences through data, technology, and a human-centric approach, today released its results for the three- and nine-month periods ended September 30, 2024. In the third quarter of 2024, we formally completed the rebranding of TELUS International as TELUS Digital. The legal name of the company remains TELUS International (Cda) Inc. In this news release and related disclosure, we refer to TELUS International (Cda) Inc. as TELUS Digital. TELUS Corporation (TSX:T, NYSE:TU) is the controlling shareholder of TELUS Digital. All figures in this news release, and elsewhere in TELUS Digit
SUNNYVALE, Calif., Nov. 05, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI knowledge platform for customer service, will announce its fiscal 2025 first quarter financial results after the close of regular market trading on Tuesday, November 12, 2024, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:Tuesday, November 12th at 2:00 p.m. Pacific Time (5:00 p.m. ET). Webcast:A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.com. Dial In:To access the live call,
JP Morgan analyst Tien-Tsin Huang downgrades TELUS Intl (NYSE:TIXT) from Neutral to Underweight and announces $7 price target.
In its 19th year, TELUS Days of Giving is a month-long global volunteer initiative led by the global communications company TELUS volunteers contributed 1.5 million volunteer hours in 2023, more than any other company in the world VANCOUVER, BC, May 1, 2024 /CNW/ - Today, TELUS announced its 19th annual TELUS Days of Giving, a month-long initiative rallying TELUS team members, retirees, and partners around the world to volunteer and give back in their local communities. At a time when charities are seeing an increased need for services, and companies are facing increased levels of disengagement, giving back helps foster meaningful connections, driving short and long-term benefits for individ
Jose-Luis brings 30 years of experience leading service delivery operations in telecommunications, digital IT and tech sectors Demonstrated excellence and focused expertise overseeing end-to-end digital transformations for complex, global enterprises New COO will play a key role to further advance and evolve TELUS International's global operational delivery model TELUS International, a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, today announced the appointment of Jose-Luis Garcia as the company's Chief Operating Officer (C
TELUS International (TSX:TIXT), a leading digital customer experience innovator that designs, builds, and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, today announced the results from its annual general meeting of shareholders which took place on May 12, 2023. All director nominees were elected to the Board of Directors and Deloitte LLP were appointed as auditors. The results of shareholder voting from the meeting were as follows: 1. Election of Directors Each of the following eleven nominees was elected as a director of TELUS International. The votes cast for each nominee were as follows: Dire
8-K - EGAIN Corp (0001066194) (Filer)
10-Q - EGAIN Corp (0001066194) (Filer)
8-K - EGAIN Corp (0001066194) (Filer)
SUNNYVALE, Calif., Nov. 21, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI Knowledge Management platform for business, announced today that its Board of Directors approved an extension to the stock repurchase program from November 14, 2024, until the earlier of (i) the date the aggregate amount of shares that can be repurchased under the stock repurchase program have been repurchased and (ii) November 14, 2025. "This extension underscores our belief that our shares are undervalued and reinforces our confidence in the significant growth potential of the AI knowledge market. With our strong balance sheet, we believe we are well-positioned to expand our market presence in knowledge man
SUNNYVALE, Calif., Nov. 14, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI knowledge management platform for service, today announced that it is a Gold Sponsor for the 20th Knowledge Management Days Conference, being held November 19-20, 2024, in Stuttgart, Germany. Businesses are looking for expert guidance on how to leverage AI quickly and safely in their quest to transform their operations. By 2025, 100% of generative AI virtual customer assistant and virtual agent assistant projects that lack integration to modern knowledge management systems will fail to meet their customer experience and operational cost-reduction goals, according to Gartner. eGain will showcase its award-winn
SUNNYVALE, Calif., Nov. 12, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI Knowledge Management platform for business, today announced financial results for its fiscal 2025 first quarter ended September 30, 2024. "We are pleased to report positive business momentum in the quarter, with annual recurring revenue for our AI Knowledge Hub customers increasing 16% year over year," said Ashu Roy, eGain's CEO. "At our recent customer event, we were thrilled with client testimonials about our AI Knowledge Hub's impact on their business. We are doubling down on product innovation, partnering with clients, to capitalize on the market opportunity created at the intersection of AI and knowledge