TTEC Holdings, Inc., a customer experience technology and services company, focuses on the design, implementation, and delivery of transformative customer experience for various brands. It operates through TTEC Digital and TTEC Engage segments. The TTEC Digital segments designs, builds, and delivers tech-enabled customer experience solutions through its professional services and suite of technology offerings to enabling and accelerating digital transformation for clients. The TTEC Engage segment provides essential technologies, human resources, infrastructure, and processes to operate customer care, acquisition, and fraud detection and prevention services. TTEC Holdings, Inc. serves clients in the automotive, communication, financial services, government, healthcare, logistics, media and entertainment, retail, technology, transportation, and travel industries with operations in the United States, Australia, Belgium, Brazil, Bulgaria, Canada, Costa Rica, Germany, Greece, Hong Kong, India, Ireland, Mexico, the Netherlands, New Zealand, the Philippines, Poland, Singapore, South Africa, Thailand, the United Arab Emirates, and the United Kingdom. The company was formerly known as TeleTech Holdings, Inc. and changed its name to TTEC Holdings, Inc. in January 2018. TTEC Holdings, Inc. was founded in 1982 and is headquartered in Englewood, Colorado.
IPO Year: 1996
Exchange: NASDAQ
Website: ttec.com
| Date | Price Target | Rating | Analyst |
|---|---|---|---|
| 10/1/2024 | Sell → Neutral | Guggenheim | |
| 3/19/2024 | $8.00 | Sell | Guggenheim |
| 3/6/2024 | Buy → Hold | Canaccord Genuity | |
| 3/4/2024 | Outperform → Mkt Perform | Barrington Research | |
| 11/10/2023 | $18.00 | Mkt Perform → Outperform | Barrington Research |
| 8/14/2023 | $31.00 | Underweight → Equal-Weight | Morgan Stanley |
| 3/2/2023 | Outperform → Mkt Perform | Barrington Research | |
| 10/10/2022 | $68.00 → $48.00 | Buy → Neutral | BofA Securities |
| 4/22/2022 | $100.00 | Outperform | Barrington Research |
| 1/10/2022 | $100.00 → $90.00 | Equal-Weight → Underweight | Morgan Stanley |
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SC 13G/A - TTEC Holdings, Inc. (0001013880) (Subject)
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SC 13G/A - TTEC Holdings, Inc. (0001013880) (Subject)
SC 13G/A - TTEC Holdings, Inc. (0001013880) (Subject)
SC 13G/A - TTEC Holdings, Inc. (0001013880) (Subject)
8-K - TTEC Holdings, Inc. (0001013880) (Filer)
8-K - TTEC Holdings, Inc. (0001013880) (Filer)
10-Q - TTEC Holdings, Inc. (0001013880) (Filer)
8-K - TTEC Holdings, Inc. (0001013880) (Filer)
8-K - TTEC Holdings, Inc. (0001013880) (Filer)
8-K - TTEC Holdings, Inc. (0001013880) (Filer)
8-K - TTEC Holdings, Inc. (0001013880) (Filer)
8-K - TTEC Holdings, Inc. (0001013880) (Filer)
10-Q - TTEC Holdings, Inc. (0001013880) (Filer)
8-K - TTEC Holdings, Inc. (0001013880) (Filer)
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4 - TTEC Holdings, Inc. (0001013880) (Issuer)
4 - TTEC Holdings, Inc. (0001013880) (Issuer)
4 - TTEC Holdings, Inc. (0001013880) (Issuer)
4 - TTEC Holdings, Inc. (0001013880) (Issuer)
NEW YORK, June 7, 2024 /PRNewswire/ -- S&P Dow Jones Indices ("S&P DJI") will make the following changes to the S&P 500, S&P MidCap 400, and S&P SmallCap 600 indices effective prior to the open of trading on Monday, June 24, to coincide with the quarterly rebalance. The changes ensure each index is more representative of its market capitalization range. All companies being added to the S&P 500 are more representative of the large-cap market space, all companies being added to the S&P MidCap 400 are more representative of the mid-cap market space, and all companies being added to the S&P SmallCap 600 are more representative of the small-cap market space. The companies being removed from the S
Tenured global finance and operational leader to join senior executive leadership team DENVER, Feb. 15, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, today announced Kenneth "Kenny" R. Wagers III has been named TTEC's Chief Financial Officer, effective March 1, 2024. Wagers joins TTEC with a strong background in finance, operations, and supply chain management across large-scale multinational organizations spanning three decades. Prior to joining the company, he held senior executive level finance and operations positions at several Fortune
BOULDER, Colo., Feb. 23, 2022 /PRNewswire/ -- Today, Sovrn announced the appointment of two new members to its Board of Directors, Judi A. Hand and Aaron Samuels. Hand joined the Board on February 9, 2022, and Samuels joined on November 11, 2021. Following their appointment, the Board is now composed of eight directors, four of whom are independent. "Aaron and Judi joining the Sovrn Board adds diversity of skills and perspectives to an already powerhouse Board of Directors," said Walter Knapp, Sovrn CEO. "Judi's deep leadership experience at some of the largest public companie
DENVER, Feb. 7, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that TTEC will release its earnings results after market close on Thursday, February 27, 2025, when a press release will be issued. The Company will host a live webcast and conference call at 8:30 a.m. ET on Friday, February 28, 2025. You are invited to join a live webcast of the conference call by visiting the "Investors Relations" section of the TTEC website at www.ttec.com. If you are unable to participate during the live webcast, a replay will be available on the TTEC website. ABOUT TTEC TTEC (pro
DENVER, Oct. 16, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that TTEC will release its earnings results after market close on Wednesday, November 6, 2024, when a press release will be issued. The Company will host a live webcast and conference call at 8:30 a.m. ET on Thursday, November 7, 2024. You are invited to join a live webcast of the conference call by visiting the "Investors Relations" section of the TTEC website at www.ttec.com. If you are unable to participate during the live webcast, a replay will be available on the TTEC website. ABOUT TTECTTEC (pro
Second Quarter 2024 Revenue was $534.1 Million, down 11.0 PercentOperating Loss of $224.4 Million or negative 42.0 Percent of Revenue, due to $233.5 MillionNon-cash Goodwill Impairments and Related Tax Adjustments(Operating Income of $29.5 Million or 5.5 Percent of Revenue Non-GAAP)Net Loss of $296.8 Million or negative 55.6 Percent of Revenue(Net Income of $6.6 Million or 1.2 Percent of Revenue Non-GAAP)Adjusted EBITDA was $46.2 Million or 8.7 Percent of RevenueFully Diluted Net Loss Per Share of $6.23 (Net Income Per Share of $0.14 Non-GAAP) Updated Outlook for Full Year 2024 DENVER, Aug. 8, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) t
DENVER, July 22, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that TTEC will release its earnings results after market close on Thursday, August 8, 2024, when a press release will be issued. The Company will host a live webcast and conference call at 8:30 a.m. ET on Friday, August 9, 2024. You are invited to join a live webcast of the conference call by visiting the "Investors Relations" section of the TTEC website at www.ttec.com. If you are unable to participate during the live webcast, a replay will be available on the TTEC website. ABOUT TTEC TTEC Holdings,
First Quarter 2024 Revenue was $576.6 Million, down 8.9 PercentOperating Income was $22.7 Million or 3.9 Percent of Revenue($37.9 Million or 6.6 Percent of Revenue Non-GAAP)Net Income was $0.5 Million or 0.1 Percent of Revenue($12.6 Million or 2.2 Percent of Revenue Non-GAAP)Adjusted EBITDA was $54.9 Million or 9.5 Percent of RevenueFully Diluted EPS was $0.01 ($0.27 Non-GAAP) Reiterates Outlook for Full Year 2024 DENVER, May 8, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, announced today financial results for the first quarter ended March
DENVER, April 18, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that TTEC will release its earnings results after market close on Wednesday, May 8, 2024, when a press release will be issued. The Company will host a live webcast and conference call at 8:30 a.m. ET on Thursday, May 9, 2024. You are invited to join a live webcast of the conference call by visiting the "Investors Relations" section of the TTEC website at www.ttec.com. If you are unable to participate during the live webcast, a replay will be available on the TTEC website. ABOUT TTECTTEC Holdings, Inc
Full Year 2023Revenue was $2.463 Billion, up 0.8 PercentOperating Income was $118.0 Million or 4.8 Percent of Revenue($200.4 Million or 8.1 Percent of Revenue Non-GAAP)Net Income was $18.3 Million or 0.7 Percent of Revenue($103.2 Million or 4.2 Percent of Revenue Non-GAAP)Adjusted EBITDA was $271.5 Million or 11.0 Percent of RevenueFully Diluted EPS was $0.39, $2.18 Non-GAAP Fourth Quarter 2023Revenue was $626.2 Million, down 4.9 PercentOperating Income was 16.9 Million or 2.7 Percent of Revenue($41.8 Million or 6.7 Percent of Revenue Non-GAAP)Net Income was ($8.2) Million or (1.3) Percent of Revenue($17.5 Million or 2.8 Percent of Revenue Non-GAAP)Adjusted EBITDA was $57.5 Million or 9.2 P
DENVER, Feb. 13, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that TTEC will release its earnings results after market close on Thursday, February 29, 2024, when a press release will be issued. The Company will host a live webcast and conference call at 8:30 a.m. ET on Friday, March 1, 2024. You are invited to join a live webcast of the conference call by visiting the "Investors Relations" section of the TTEC website at www.ttec.com. If you are unable to participate during the live webcast, a replay will be available on the TTEC website. ABOUT TTECTTEC Holdings,
DENVER, Oct. 2, 2023 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, announced that on September 28, 2023, its Board of Directors declared a cash dividend of $0.52 per common share to be paid on October 31, 2023, to shareholders of record as of October 16, 2023. ABOUT TTEC TTEC Holdings, Inc. (NASDAQ:TTEC) is a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital. The Company delivers leading CX technology and operational CX orchestration at scale through its p
DENVER, July 24, 2023 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled digital CX solutions, announced today that TTEC will release its earnings results after market close on Thursday, August 3, 2023, when a press release will be issued. The Company will host a live webcast and conference call at 8:30 a.m. ET on Friday, August 4, 2023. You are invited to join a live webcast of the conference call by visiting the "Investors Relations" section of the TTEC website at www.ttec.com. If you are unable to participate during the live webcast, a replay will be available on the TTEC website. ABOUT TTEC TTEC H
Company celebrates grand opening, driving CX innovation in the region DENVER and CAIRO, Feb. 13, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enhanced CX, celebrated the grand opening of its new site in Cairo's Maadi Technology Park last week, marking a significant expansion of its operations in Egypt. This milestone was further celebrated by the recent addition of a prominent provider of on-demand pay solutions to TTEC Egypt's roster of key clients. TTEC initially launched in Egypt one year ago but needed to expand to serve growing client demand. The new facility represents a major investment in
DENVER, Feb. 7, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that TTEC will release its earnings results after market close on Thursday, February 27, 2025, when a press release will be issued. The Company will host a live webcast and conference call at 8:30 a.m. ET on Friday, February 28, 2025. You are invited to join a live webcast of the conference call by visiting the "Investors Relations" section of the TTEC website at www.ttec.com. If you are unable to participate during the live webcast, a replay will be available on the TTEC website. ABOUT TTEC TTEC (pro
DENVER, Dec. 19, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enhanced CX with solutions from TTEC Engage and TTEC Digital, has achieved Silver Certification in Management Leadership for Tomorrow's (MLT) Black Equity at Work program, demonstrating the company's measurable progress in advancing racial equity. The certification, granted by MLT, a premier national organization advancing racial equity, recognizes TTEC's comprehensive commitment to Black equity across core business functions including hiring, promotion, compensation, and workplace inclusion. "This certification marks a significant miles
DENVER, Dec. 16, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enhanced CX with solutions from TTEC Engage and TTEC Digital, today announced that TTEC Digital has been recognized as the Cisco Reimagine Customer Experiences Partner of the Year – Americas. "In collaboration with Cisco, TTEC Digital is helping industry leaders in banking, healthcare, insurance, government services, and more improve their customer experiences with a strong mix of CX strategy and technology. We are honored to be recognized by Cisco for our shared success and look forward to continued partnership," said John Wolf, global
DENVER, Dec. 12, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enhanced CX with solutions from TTEC Engage and TTEC Digital, has identified the top five trends shaping CX in 2025. These advancements reflect the transformative impact of AI, data, and global connectivity in enhancing customer interactions. "2025 will be a pivotal year for customer experience as AI, data, and technology converge to unlock extraordinary opportunities for brands to connect with their customers," said TTEC Engage President John Abou. "By embracing these trends, companies can deliver personalized, impactful interactions th
DENVER, Dec. 2, 2024 /PRNewswire/ -- TTEC Holdings Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, today announced that TTEC Digital has completed the first phases of a successful global sales process optimization program with Westcon-Comstor, a global technology provider and specialist distributor. Westcon-Comstor operates across EMEA and APAC, connecting the world's leading IT vendors with a channel of technology resellers, systems integrators and service providers. It goes to market through two lines of business: Westcon and Comstor. While embarking on a business-wide digita
DENVER, Nov. 20, 2024 /PRNewswire/ -- TTEC Holdings Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, announced today that TTEC Digital has been recognized as a Major Contender in the 2024 Everest Group PEAK Matrix® Assessment for Digital Transformation Services for Mid-market Enterprises. Everest Group's PEAK Matrix is a renowned industry benchmark that assesses service providers based on their market impact, vision, and capability. Earlier this year, TTEC was rec
Third Quarter 2024 Revenue was $529.4 Million, down 12.2 PercentOperating Income of $12.9 Million or 2.4 Percent of Revenue(Operating Income of $34.1 Million or 6.4 Percent of Revenue Non-GAAP)Net Loss of $19.0 Million or negative 3.6 Percent of Revenue(Net Income of $5.4 Million or 1.0 Percent of Revenue Non-GAAP)Adjusted EBITDA was $50.3 Million or 9.5 Percent of RevenueFully Diluted Net Loss Per Share of $0.40 (Net Income Per Share of $0.11 Non-GAAP) DENVER, Nov. 6, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, announced today financial
DENVER, Nov. 1, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC) ("TTEC" or the "Company"), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that the previously established Special Committee of TTEC's Board of Directors has retained Rothschild & Co as its independent financial advisor, and Skadden, Arps, Slate, Meagher & Flom LLP as its independent legal advisor, to assist with its review and evaluation of the previously announced unsolicited, preliminary, non-binding proposal letter, dated September 27, 2024, from TTEC founder, Chairman and Chief Executive Officer Kenneth Tuchman, to acquire the shares of the Comp
The company also named a Major Contender in APAC, EMEA regions for third year in a row DENVER, Oct. 28, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enhanced CX with solutions from TTEC Engage and TTEC Digital, today announced its recognition as a Leader in Everest Group's 2024 Customer Experience Management (CXM) Services PEAK Matrix® Assessment for the Americas. TTEC was also ranked as a Major Contender in Everest's assessments for the EMEA and APAC regions. These recognitions highlight TTEC's global commitment to delivering cutting-edge AI-enhanced CX solutions that drive transformation and inno
Guggenheim upgraded TTEC Holdings from Sell to Neutral
Guggenheim initiated coverage of TTEC Holdings with a rating of Sell and set a new price target of $8.00
Canaccord Genuity downgraded TTEC Holdings from Buy to Hold
Barrington Research downgraded TTEC Holdings from Outperform to Mkt Perform
Barrington Research upgraded TTEC Holdings from Mkt Perform to Outperform and set a new price target of $18.00
Morgan Stanley upgraded TTEC Holdings from Underweight to Equal-Weight and set a new price target of $31.00
Barrington Research downgraded TTEC Holdings from Outperform to Mkt Perform
BofA Securities downgraded TTEC Holdings from Buy to Neutral and set a new price target of $48.00 from $68.00 previously
Barrington Research initiated coverage of TTEC Holdings with a rating of Outperform and set a new price target of $100.00
Morgan Stanley downgraded TTEC Holdings from Equal-Weight to Underweight and set a new price target of $90.00 from $100.00 previously