Verint Systems Inc. provides customer engagement solutions worldwide. It offers various applications for use in Forecasting and Scheduling, which understands the work needed to meet and exceed customer expectations; Quality and Compliance that uses automation and analytics for customer interactions for attended and self-service channels; Interaction Insights, which extracts insights from structured and unstructured customer interactions and activities; Real-Time Work that supports in-the-moment workforce activities; Self-Service, which connects customers and employees with information, resources, and support; Case Management that helps employees to improve efficiency, time to resolution, compliance, and customer satisfaction; and Knowledge Management, which help agents to deliver stellar service with tools. The company also provides Digital Experience that monitors customer-initiated feedback via web and mobile channels; Enterprise Experience, which captures experience data across various channels and unify feedback; Interaction Experience that uses voice surveys and contact center interaction to understand and improve the effectiveness of people, products, and processes; and Predictive Experience, which listens and acts on customer and employee experiences. In addition, it offers engagement data management applications for data management, enrichment, and compliance solutions, as well as cloud platform services. The company was incorporated in 1994 and is headquartered in Melville, New York.
IPO Year: 2010
Exchange: NASDAQ
Website: verint.com
| Date | Price Target | Rating | Analyst |
|---|---|---|---|
| 9/7/2023 | Outperform → Perform | Oppenheimer | |
| 9/7/2023 | $50.00 → $28.00 | Outperform → In-line | Evercore ISI |
| 1/5/2023 | $45.00 → $40.00 | Buy → Hold | Jefferies |
| 4/12/2022 | $57.00 | Buy → Neutral | Goldman |
| 12/3/2021 | $55.00 → $57.00 | Outperform | RBC Capital |
| 9/1/2021 | $75.00 | Outperform | Cowen & Co. |
Verint® (NASDAQ:VRNT), The CX Automation Company™, celebrated customers across Europe, the Middle East and Africa (EMEA) at the Verint EMEA Inspire Awards. This event was held at Somerset House in London on November 21. The awards ceremony recognized organizations delivering inspirational customer experience (CX) and employee experience (EX) success stories leveraging CX Automation, AI and analytics. The evening honored 26 winners across the EMEA region. Organizations from a wide range of sectors won across eight categories, bringing together the very best of EX and CX across EMEA. The winners in each category were: Best AI Augmented Workforce PLATINUM: Tryg GOLD: Capita Regul
Verint Intelligent Virtual Assistant Increases Containment from 10% to 50% in One Month Verint® (NASDAQ:VRNT), The CX Automation Company™, today announced that a major U.S. travel services company deployed Verint AI-powered Intelligent Voice Assistant (IVA) to replace their legacy telephony IVR (Interactive Voice Response) solution and achieved strong AI business outcomes. The company increased containment in self-service from 10% to 50% of their telephony traffic within the first month, driving $10 million in annual savings. The company was using a legacy touch-tone IVR for self-service across 4 million calls annually. Verint IVA delivered best-of-breed intent recognition as well as in
Verint® (NASDAQ:VRNT) today announced its participation in four upcoming investor events. November 14th and 15th: Oppenheimer AI Impact on Cloud and Communications Summit November 21st: Needham & Company 14th Annual SaaS 1x1 Conference December 12th: Barclays 22nd Annual Global Technology Conference January 8th: 6th Annual Evercore ISI ‘Off to a Running Start' Virtual Bus Tour Please reach out to your sales representative at these firms with any questions about the event and meeting availability. About Verint Verint® (NASDAQ:VRNT) is a leader in customer experience (CX) automation. The world's most iconic brands – including more than 80 of the Fortune 100 companies – use
Verint® (NASDAQ:VRNT), The CX Automation Company™, today announced that a top telecommunications company reported annual savings of more than $10.5 million by using the Verint Intelligent Virtual Assistant (IVA) to power their contact center telephony self-service. The company replaced their old telephony-driven IVR technology with Verint AI-powered IVA to deliver tangible business outcomes, including improving its self-service containment rate and elevating the service experience for consumers. The company responds to more than seven million calls each year on a variety of topics including billing, payments, appointment management, tech support and outages. By using the Verint AI-powered
RingCentral, Inc. (NYSE:RNG), a global leader in AI-powered trusted business communications for companies of all sizes, and Verint® (NASDAQ:VRNT), a leader in CX automation, today announced a strategic partnership to provide RingCX™ customers access to best-in-class workforce engagement management (WEM) and CX automation. Through this partnership, RingCX customers will have more choice and be able to leverage Verint's leading WEM and CX automation solutions, which complement RingCentral's native AI capabilities, to enhance employee productivity and improve customer experiences, ultimately driving competitive advantage and operational efficiency. This press release features multimedia. View
Third Quarter Conference Call to be Held on Wednesday, December 4, 2024 Annual Investor Day to be Held in January 2025 Verint® (NASDAQ:VRNT) announces its third quarter conference call date and annual Investor Day. Third Quarter Conference Call Verint will conduct a conference call on Wednesday, December 4, 2024 at 4:30 p.m. ET to review its third quarter financial results (for the quarter ended October 31, 2024) and discuss its outlook. An earnings press release will be issued after the market closes on December 4th. A real-time webcast of the conference call with presentation slides will be available on Verint's Investor Relations webcast page. Participants may register for the call
Verint® (NASDAQ:VRNT), The CX Automation Company™, today announced that a leading bank awarded Verint an $11 million contract for its AI-powered Agent Copilot Bot to assist 6,500 agents in their contact center.* The bank's contact center agents speak with customers for approximately 400 million minutes each year. The Verint AI-powered bot is designed to listen to these calls in the background and provide agents with real-time assistance, including coaching and guidance. The bank conducted a pilot before awarding the contract and, based on the pilot result, the estimated annual savings from deploying the AI-powered bot is in the tens of millions of dollars. "Assisting agents in real time
‘Contact Center Advanced' Defined as Core Functionality Needed to Run a Contact Center Plus AI and Automation Applications Verint® (NASDAQ:VRNT), The CX Automation Company™, today announced it was named a market leader by ISG Research in the ‘Contact Center Advanced' Buyers Guide. Verint was recognized as a leader achieving exemplary status among 34 vendors, underscoring its robust offerings in foundational contact center tools, along with advanced capabilities. With AI-driven solutions for automation, self-service and real-time sentiment analysis, Verint continues to play a key role in driving stronger, faster business outcomes for contact center operations. "Today's contact centers mus
Focus on AI Innovation and Workplace Culture Attracts and Retains Top Talent at Verint Verint® (NASDAQ:VRNT), The CX Automation Company™, today announced that it is Certified™ as a Great Place To Work® for the second consecutive year. Globally, 85 percent of Verint employees said that Verint is a great place to work, scoring higher than last year and 28 percentage points higher than a typical U.S.-based company. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20241021234800/en/Verint Great Places To Work Certification (Graphic: Business Wire) Notably, Verint received certification in 15 countries this year – an increase over last y
Analyst Ranking Positions CX Automation Company in Top Spot for Both Growth and Innovation Verint® (NASDAQ:VRNT), The CX Automation Company™, today announced that it has been named the overall market leader for both growth and innovation in the Frost & Sullivan Frost Radar™: Voice of Customer (VoC) Analytics, 2024 Report. Frost & Sullivan independently evaluated over 50 global market players, highlighting the top 13 in its Frost Radar report. The Growth Axis in the report evaluates companies based on factors like revenue and growth rates, while the Innovation Axis focuses on their research and development efforts, innovation activities and the success of these initiatives. "Today, busine
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-- Mike Mayoras is named Board Director; Kathy Miller becomes Audit Chair -- FLORHAM PARK, N.J., May 03, 2022 (GLOBE NEWSWIRE) -- TrueCommerce, a global provider of trading partner connectivity, integration and unified commerce solutions, has announced the appointment of two new members to its Board of Directors. Mike Mayoras, currently Executive Chairman of OnSolve, has been named Board Director. Kathy Miller, Non-Executive Director and Audit Chair of Tecsys, Inc. (TSX:TCS) is taking the role of Audit Chair. "We are honored to welcome Mike and Kathy to our Board of Directors during such a transformational period in our evolution," said TrueCommerce CEO, John Fay. "Their impressive and c
Third Quarter Conference Call to be Held on Wednesday, December 4, 2024 Annual Investor Day to be Held in January 2025 Verint® (NASDAQ:VRNT) announces its third quarter conference call date and annual Investor Day. Third Quarter Conference Call Verint will conduct a conference call on Wednesday, December 4, 2024 at 4:30 p.m. ET to review its third quarter financial results (for the quarter ended October 31, 2024) and discuss its outlook. An earnings press release will be issued after the market closes on December 4th. A real-time webcast of the conference call with presentation slides will be available on Verint's Investor Relations webcast page. Participants may register for the call
Strong AI Momentum in Q2 with AI Bookings Increasing More than 40% Year-Over-Year Bundled SaaS Revenue Growth Accelerates in Q2 to 15% Year-Over-Year, Driven by AI Verint Customers Report Strong AI Business Outcomes, Now Verint® (NASDAQ:VRNT), The CX Automation Company™, today announced results for the three and six months ended July 31, 2024 (FYE 2025). Revenue for the three months ended July 31, 2024 was $210 million, flat year-over-year on a reported basis and 3% growth year-over-year as adjusted for the divestiture of our quality managed services business on January 31, 2024. Revenue for the six months ended July 31, 2024 was $431 million, representing 1% year-over-year growth on
Verint® (NASDAQ:VRNT) will conduct a conference call on Wednesday, September 4, 2024 at 4:30 p.m. ET to review its second quarter financial results (for the quarter ended July 31, 2024) and discuss its outlook. An earnings press release will be issued after the market closes on September 4th. A real-time webcast of the conference call with presentation slides will be available on Verint's Investor Relations webcast page. Participants may register for the call here to receive the dial-in numbers and unique PIN to access the call. Please join the call 5-10 minutes prior to the scheduled start time. About Verint Verint® (NASDAQ:VRNT) is a leader in customer experience (CX) automation. Th
Revenue and Diluted EPS Come in Ahead of Guidance World's Leading Brands Select Verint Open Platform for Tangible AI Business Outcomes Raising Revenue and Diluted EPS Outlook for FYE25 Verint® (NASDAQ:VRNT), The CX Automation Company™, today announced results for the three months ended April 30, 2024 (FYE 2025). Revenue for the three months ended April 30, 2024 was $221 million, representing 2% year-over-year growth on a reported basis and 5% growth year-over-year as adjusted for the divestiture of our quality managed services business on January 31, 2024. For the three months ended April 30, 2024, diluted EPS was $0.16 on a GAAP basis and $0.59 on a non-GAAP basis, reflecting 11% yea
Verint® (NASDAQ:VRNT) will conduct a conference call on Tuesday, June 4, 2024 at 4:30 p.m. ET to review its first quarter financial results (for the quarter ended April 30, 2024) and discuss its outlook. An earnings press release will be issued after the market closes on June 4th. A real-time webcast of the conference call with presentation slides will be available on Verint's Investor Relations webcast page. Participants may register for the call here to receive the dial-in numbers and unique PIN to access the call. Please join the call 5-10 minutes prior to the scheduled start time. About Verint Verint® (NASDAQ:VRNT) is a leader in customer experience (CX) automation. The world's mo
Revenue and Diluted EPS Come in Ahead of Guidance Raising Revenue and EPS Outlook for FYE25 AI-Powered Open Platform Resonating Well in the Market Driving Bundled SaaS Momentum Verint® (NASDAQ:VRNT), The Customer Engagement Company™, today announced results for the three months and year ended January 31, 2024 (FYE 2024). Revenue for the three months ended January 31, 2024 was $265 million, representing 12% year-over-year growth. Revenue for the year ended January 31, 2024 was $910 million on a GAAP basis and $911 million on a non-GAAP basis. For the three months ended January 31, 2024, diluted EPS was $0.37 on a GAAP basis and $1.07 on a non-GAAP basis. For the year ended January 31,
Verint® (NASDAQ:VRNT) will conduct a conference call on Wednesday, March 27, 2024 at 4:30 p.m. ET to review its fourth quarter and full-year financial results (for the quarter and year ended January 31, 2024) and discuss its outlook. An earnings press release will be issued after the market closes on March 27th. A real-time webcast of the conference call with presentation slides will be available on Verint's Investor Relations webcast page. Participants may register for the call here to receive the dial-in numbers and unique PIN to access the call. Please join the call 5-10 minutes prior to the scheduled start time. About Verint Verint® (NASDAQ:VRNT) helps the world's most iconic bran
SaaS ARR up 11% Year-Over-Year Driven by Solid Bookings and Renewals Positive Leading Indicators with Significant Increase in Customer AI Adoption and SaaS Pipeline up More than 20% year-over-year Expect to Finish the Year Strong with 11% Non-GAAP Revenue Growth in the Fourth Quarter Investor Day to Be Held December 13th Focused on Verint's AI Differentiation and Long-Term Trends Verint® (NASDAQ:VRNT), The Customer Engagement Company™, today announced results for the three and nine months ended October 31, 2023 (FYE 2024). Revenue for the three months ended October 31, 2023 was $219 million, representing (3)% year-over-year change. Revenue for the nine months ended October 31, 2023
Verint® (NASDAQ:VRNT) will conduct a conference call on Wednesday, December 6, 2023 at 4:30 p.m. ET to review its third quarter financial results (for the quarter ended October 31, 2023) and discuss its outlook. An earnings press release will be issued after the market closes on December 6th. A real-time webcast of the conference call with presentation slides will be available on Verint's Investor Relations webcast page. Participants may register for the call here to receive the dial-in numbers and unique PIN to access the call. Please join the call 5-10 minutes prior to the scheduled start time. About Verint Verint® (NASDAQ:VRNT) helps the world's most iconic brands continuously elev
SaaS ARR Increases 17% Year-Over-Year Driven by Solid Bookings Combined with Strong Renewals Growing Interest in Verint Specialized Bots, Delivered by our Differentiated CX Automation Platform Maintaining Diluted EPS Outlook; Aligning Revenue Outlook to Macroeconomic Environment Verint® (NASDAQ:VRNT), The Customer Engagement Company™, today announced results for the three and six months ended July 31, 2023 (FYE 2024). Revenue for the three months ended July 31, 2023 was $210 million, representing (6)% year-over-year change. Revenue for the six months ended July 31, 2023 was $427 million on a GAAP basis and $428 million on a non-GAAP basis, representing (3)% year-over-year change on a
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Oppenheimer downgraded Verint Systems from Outperform to Perform
Evercore ISI downgraded Verint Systems from Outperform to In-line and set a new price target of $28.00 from $50.00 previously
Jefferies downgraded Verint Systems from Buy to Hold and set a new price target of $40.00 from $45.00 previously
Goldman downgraded Verint Systems from Buy to Neutral and set a new price target of $57.00
RBC Capital reiterated coverage of Verint Systems with a rating of Outperform and set a new price target of $57.00 from $55.00 previously
Cowen & Co. initiated coverage of Verint Systems with a rating of Outperform and set a new price target of $75.00
Evercore ISI initiated coverage of Verint Systems with a rating of Outperform and set a new price target of $75.00
RBC Capital reiterated coverage of Verint Systems with a rating of Outperform and set a new price target of $55.00 from $65.00 previously
Wedbush reiterated coverage of Verint Systems with a rating of Outperform and set a new price target of $65.00 from $100.00 previously
Needham reiterated coverage of Verint Systems with a rating of Buy and set a new price target of $61.00 from $82.00 previously
Needham analyst Joshua Reilly reiterates Verint Systems (NASDAQ:VRNT) with a Buy and maintains $40 price target.
Brand Looking to Increase Website Containment, Reduce Contact Center Cost and Elevate CXVerint® (NASDAQ:VRNT), The CX Automation Company™, today announced that a leading online retailer is expanding its Verint deployment to deliver AI business outcomes now™ across their e-commerce website and their contact center.The brand wanted to improve the digital experience for customers interacting with its online retail business. Verint Intelligent Virtual Assistant (IVA) was selected to automate customer support and transactions resulting in reduced contact center agent costs. The brand also selected several Verint AI-powered bots to be deployed across 400 agents to increase agent capacity, provide
Verint Knowledge Bots to Deliver AI Business Outcomes Across 60,000 Contact Center AgentsVerint® (NASDAQ:VRNT), The CX Automation Company™, today announced a $13 million, multi-year contract with a Fortune 25 brand to deploy knowledge management, including two bots, across 60,000 agents.With tens of millions of customers, the brand is looking to simultaneously improve the customer and agent experiences while lowering operating costs. The company will deploy the AI-powered Verint Knowledge Creation and Knowledge Suggestion Bots embedded in the Knowledge Management application running on the Verint Open Platform.
These mid-cap stocks were the best performers in the last week. Are they in your portfolio? Agios Pharmaceuticals Inc (NASDAQ:AGIO) shares soared 29.13% in the last week after reporting that its transfusion-dependent (TD) alpha-or beta-thalassemia study met primary endpoint. Several analysts raised their forecasts after the announcement. Verint Systems Inc. (NASDAQ:VRNT) shares are zoomed 22.40% after the company on Tuesday reported better-than-expected Q1 financial results and issued strong FY25 guidance. Novavax Inc (NASDAQ:NVAX) shares gained 21.54% in the last week after the U.S. Food and Drug Administration’s advisory committee voted to recommend updated vaccines for JN.1-line
Shares of Lands’ End, Inc. (NASDAQ:LE) fell sharply during Wednesday's session following first-quarter results. Lands’ End reported quarterly adjusted loss of 20 cents per share which beat the analyst consensus estimate of 26 cents per share. The company reported quarterly sales of $285.47 million which beat the analyst consensus estimate of $269.82 million, according to data from Benzinga Pro. Lands’ End shares dipped 9.3% to $12.60 on Wednesday. Here are some other stocks moving in today’s mid-day session. Gainers Actelis Networks, Inc. (NASDAQ:ASNS) shares jumped 512% to $2.88 after the company announced orders for cyber-hardened networking technology to be deployed at thr
Gainers Actelis Networks (NASDAQ:ASNS) shares increased by 646.8% to $3.51 during Wednesday's regular session. The market value of their outstanding shares is at $11.7 million. CalAmp (NASDAQ:CAMP) stock moved upwards by 27.48% to $0.97. The company's market cap stands at $1.5 million. Unusual Machines (AMEX:UMAC) shares rose 27.22% to $1.9. The company's market cap stands at $17.7 million. XTI Aerospace (NASDAQ:XTIA) stock rose 25.86% to $1.16. The market value of their outstanding shares is at $13.3 million. Verint Systems (NASDAQ:VRNT) stock increased by 17.89% to $33.27. The market value of their outstanding shares is at $2.0 billion. As per the news, the Q1 earnings report came out
RBC Capital analyst Dan Bergstrom reiterates Verint Systems (NASDAQ:VRNT) with a Outperform and maintains $36 price target.